ByBit

I am writing regarding an old Bybit account that I can no longer access and for which I am seeking recovery assistance. I registered this account from Nigeria and primarily used it for spot trading, savings, and P2P trading. Unfortunately, I have lost access to the email address that was used to cre...

Today at around 12:00 PM, I submitted a withdrawal request for $460 from my Bybit TR account to my personal Yapı Kredi Bank account via direct bank transfer. Even though approximately six hours have passed, the money has still not been credited to my account. When I contacted live support, I was re...

On January 10, 2026, at 3:23 PM, I submitted a withdrawal request from my Bybit TR account to my Akbank Turkish Lira checking account, which is registered in my own name, in the amount of $394. This withdrawal request, with transaction ID exc2009964284820963328, has remained in “processing” status f...

I am a Bybit user on the mobile application and my account has been hacked. About two months ago, someone gained unauthorized access to my account and changed the email address linked to it. Since then, I have not been able to log in or use my account. I contacted Bybit customer support, but they di...

On January 4, 2026, at around 5:13 a.m., I made seven separate bank transfers from Ziraat Bank to my Bybit Türkiye account, each in the amount of $145, for a total of $1,014. However, only $290 of this amount was credited to my Bybit Türkiye account. The remaining $725, although debited from my bank...

I participated in Bybit’s promotion for newly registered users held between December 11 and December 28. As stated in the campaign terms, I created a new account and made my first deposit of more than $100. Despite fully meeting all the stated conditions, no reward was credited to my account. When ...

I am Emre A***. Even though I have successfully completed all verification steps on Bybit.com without any issues, I have been unable to complete the KYC verification for my Bybit TR account. Since around December 20, despite completing all required verifications and the video call, my account status...

Hello, I transferred 60.2 USDT from my Bybit account to my Binance account using the TON network. Because I made a mistake in the memo field during the transaction, the funds did not arrive in my Binance account. I contacted Binance, shared the requested TXID, and together we created a refund TXID ...

My identity verification (KYC) process on Bybit TR has not been completed for approximately 20 days. Even though I enter the video verification section in the app and wait for hours, no solution is provided and I receive no follow-up or response. Because my identity verification has not been comple...

For approximately 10 days, I have been unable to complete the identity verification (KYC) process on the Bybit TR mobile app. When I try to verify my identity, the system requires me to proceed to a live video verification step with a customer service representative, but the connection never works. ...

Bybit UID: 531331 Bybit TR (Turkey) UID: 531351 Case ID: 23336939 Second Case ID: 23334011 Transaction ID 1: exc1999842025412820992 Transaction ID 2: exc1999842162096799744 On December 13, 2025, around 5:00 PM, I made two separate bank transfers to my Bybit TR account. One transfer was approximatel...

I am writing to report a serious scam I experienced today, December 13, 2025, on Bybit P2P and to request urgent action. During a P2P transaction, another user convinced me to participate in what they called a “giveaway,” and, based on this, I sent 3,503 USDT from my Bybit wallet. After I transferre...

I am writing to you about a serious problem with my Bybit account after a recent password change. On 12 December 2025, I changed my account password, and since then, I have not been able to make any withdrawals. When I attempt to withdraw, I receive information that I must wait 24 hours due to the p...

I am unable to complete the identity verification process on the Bybit TR app using my iOS device. At the stage where the process should move to a live video verification, I consistently receive the error message “No connection, please try again later.” I have tried approximately 20 times since yest...

I attempted to complete identity verification through the Bybit TR app, but during the live video call step, I waited for a full hour without anyone answering the call. I am using an Android device, and this was my first attempt at verification, yet I encountered an unreasonably long wait time with ...

For about one month, I have been unable to update the phone number and email address linked to my Bybit account. The system keeps sending verification codes to my old phone number and old email address, but I no longer have any access to either of them. Even though I have a balance in my account, I...

I am writing regarding a serious issue I experienced on Bybit while using perpetual trading. On 2 December 2025, I opened a sell position on the PIPPINUSD pair with 20x leverage. At the time of opening the position, my Bybit account balance was a total of 15 USDT. During the trade, the position show...

As a customer who has been depositing money and trading on Bybit for years to grow and manage my savings, I deposited funds with trust. On November 17, 2025, I transferred a total of $659 USD to an account under the name Bybit TR Ödeme Hizmetleri A.Ş. This deposit was rejected without any reasonable...

On 28 November 2025, I participated in Bybit’s Daily Treasure Hunt campaign with my account registered in Sri Lanka and was expecting to receive a reward of 100 points. Despite completing the campaign requirements, the 100 points were not credited to my account. When I contacted Bybit support about ...

My Bybit account has been frozen for 5 days without any concrete justification, and I have been denied access to the $15,000 inside it. Even though all of my transactions are legal and fully documented, the only explanation I receive is the vague and generic phrase “suspicious activity.” During thi...

I am a new Bybit user and recently participated in the “New users exclusive: Deposit & claim $20 back” campaign. On 28 November 2025, I deposited $110 into my account, clearly above the stated minimum requirement of $100 for this promotion. Despite meeting this deposit requirement, the $20 reward ha...

At around 3:30 p.m. on November 30, I transferred $1,035 USD from my QNB account to my Bybit account via bank transfer. Even after approximately 30 hours, the funds still have not been credited to my account. At the same time, the money has not been refunded, nor has any clear explanation been provi...

On November 30, 2025, after 4:33 p.m., I deposited approximately $3,363 USD into my Bybit TR account via bank transfer from VakıfBank’s Fethiye branch. The transaction shows as “under review,” and despite a long period of waiting, it still has not been completed. Although I have experienced a simila...