For approximately 10 days, I have been unable to complete the identity verification (KYC) process on the Bybit TR mobile app. When I try to verify my identity, the system requires me to proceed to a live video verification step with a customer service representative, but the connection never works. ...
Bybit UID: 531331 Bybit TR (Turkey) UID: 531351 Case ID: 23336939 Second Case ID: 23334011 Transaction ID 1: exc1999842025412820992 Transaction ID 2: exc1999842162096799744 On December 13, 2025, around 5:00 PM, I made two separate bank transfers to my Bybit TR account. One transfer was approximatel...
I am writing to report a serious scam I experienced today, December 13, 2025, on Bybit P2P and to request urgent action. During a P2P transaction, another user convinced me to participate in what they called a “giveaway,” and, based on this, I sent 3,503 USDT from my Bybit wallet. After I transferre...
I am writing to you about a serious problem with my Bybit account after a recent password change. On 12 December 2025, I changed my account password, and since then, I have not been able to make any withdrawals. When I attempt to withdraw, I receive information that I must wait 24 hours due to the p...
I am unable to complete the identity verification process on the Bybit TR app using my iOS device. At the stage where the process should move to a live video verification, I consistently receive the error message “No connection, please try again later.” I have tried approximately 20 times since yest...
I attempted to complete identity verification through the Bybit TR app, but during the live video call step, I waited for a full hour without anyone answering the call. I am using an Android device, and this was my first attempt at verification, yet I encountered an unreasonably long wait time with ...
For about one month, I have been unable to update the phone number and email address linked to my Bybit account. The system keeps sending verification codes to my old phone number and old email address, but I no longer have any access to either of them. Even though I have a balance in my account, I...
My Gmail account was hacked on 21 August 2025, and immediately after that, my Bybit account was accessed without my permission. Bybit sent me a notifi...
I am writing regarding a serious issue I experienced on Bybit while using perpetual trading. On 2 December 2025, I opened a sell position on the PIPPINUSD pair with 20x leverage. At the time of opening the position, my Bybit account balance was a total of 15 USDT. During the trade, the position show...
As a customer who has been depositing money and trading on Bybit for years to grow and manage my savings, I deposited funds with trust. On November 17, 2025, I transferred a total of $659 USD to an account under the name Bybit TR Ödeme Hizmetleri A.Ş. This deposit was rejected without any reasonable...
On 28 November 2025, I participated in Bybit’s Daily Treasure Hunt campaign with my account registered in Sri Lanka and was expecting to receive a reward of 100 points. Despite completing the campaign requirements, the 100 points were not credited to my account. When I contacted Bybit support about ...
My Bybit account has been frozen for 5 days without any concrete justification, and I have been denied access to the $15,000 inside it. Even though all of my transactions are legal and fully documented, the only explanation I receive is the vague and generic phrase “suspicious activity.” During thi...
I am a new Bybit user and recently participated in the “New users exclusive: Deposit & claim $20 back” campaign. On 28 November 2025, I deposited $110 into my account, clearly above the stated minimum requirement of $100 for this promotion. Despite meeting this deposit requirement, the $20 reward ha...
At around 3:30 p.m. on November 30, I transferred $1,035 USD from my QNB account to my Bybit account via bank transfer. Even after approximately 30 hours, the funds still have not been credited to my account. At the same time, the money has not been refunded, nor has any clear explanation been provi...
On November 30, 2025, after 4:33 p.m., I deposited approximately $3,363 USD into my Bybit TR account via bank transfer from VakıfBank’s Fethiye branch. The transaction shows as “under review,” and despite a long period of waiting, it still has not been completed. Although I have experienced a simila...
Today, I initiated a fiat withdrawal of $2,499 from my Bybit account to my Akbank account. Although the transaction appears as “approved” on the platform, it has still not reached my Akbank account even after about an hour. The withdrawal order number is EXC1994308746763767808. I contacted Bybit li...
I recently joined Bybit and was eligible for the new user promotion. However, my reward was revoked without any clear explanation. I request a review and reinstatement of my promotion, as I have complied with all the campaign rules. I want justice for my time and work.
On November 15, 2025 at 9:19:49 PM, I deposited the equivalent of $1,900 into my account on Bybit. However, this money never appeared in my account, and now it shows up as “balance under review.” Despite contacting customer service repeatedly, I’m always told “we will refund you,” yet until today n...
After depositing funds into Bybit for the first time, my account was immediately restricted, and I was left with a balance of 254 USDT that I couldn’t use. My User ID is 5191*56 and my email address is e*****************@gmail.com**. After the restriction, Bybit requested documents from me. I submit...
ByBit, please reactivate my account. I want to be able to log in to my Bybit account. Please unban my Bybit account fast. I have $5 in my account. This is 100% guaranteed—I need my account back. This is urgent, and I really need my account to be unbanned.
On November 14, 2025, I deposited 100,000 TL into my Bybit TR account via bank transfer. However, the amount was held under risk control and I was asked to submit several documents. I uploaded all the required documents. The email I received stated the process could take up to five business days, wh...
On October 24, 2025, I deposited ₺4,000 into my Bybit account without any issues. However, shortly afterward, I was asked to verify my identity via NF...
On November 4, 2025, I deposited ₺28,500 via bank transfer/EFT through Bybit. However, my transaction remained unapproved for a long time, and when I tried to cancel it, the process was severely delayed. When I contacted ByBit customer support, I was told that the initial response to the cancellatio...
