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ByBit

ByBit Logo
ByBit

Complaints

206 complaints
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My ByBit Account Has Been Permanently Restricted Since September 30, 2026.

11

My Bybit account was suddenly restricted on 30 September right after I tried to get a withdrawal from my spot trading wa...

Bybit Account Permanently Restricted and Funds Locked

34

I am writing regarding my Bybit account, which was placed under “compliance review” and permanently restricted on 2026-1...

Bybit Permanent Account Restriction

28

I live in Argentina and I am a Bybit user. On 19 June 2026 at 09:34, a restriction was imposed on my account, after whic...

Bybit Withdrawal Restriction Due To 'Suspicious Activities'

134

I have been using a Bybit account with the user ID 502909*** and as of 01.10.2026 my account has been temporarily restri...

Bybit Froze Over $20k

16

In February 2026 I experienced a serious problem with my Bybit account related to spot trading. When I tried to withdraw...

ByBit Restricted My Account Without Any Reason

63

Bybit suddenly restricted my account and froze my entire balance of 2,700 USDT on 25/08/2026 without providing any clear...

Bybit Campaign Rewards Revoked Despite Meeting All Requirements

30

I joined the Bybit TR website approximately five days ago and completed the identity verification process. I then partic...

Bybit P2P Transaction Leads to Unexpected Fraud Investigation

50

Over approximately three months, I completed a total of 16 transactions through Bybit’s P2P system. My only intention wa...

Bybit Froze My Account Over A $21 Withdrawal

81

My Bybit account on the main exchange platform (bybit.com) has been restricted since 6 September 2026, right after I att...

Bybit Froze 20,000 USDT for 8 Weeks

26

On 6 June, Bybit froze nearly 20,000 USDT in my account without providing a clear and specific reason. In my funding acc...

ByBit Withdrawal Frozen One Month After Approval

117

I am writing regarding a serious ongoing issue with my ByBit account, where my crypto withdrawal has been blocked under ...

Bybit User Reports Unexpected Fees After USDT Purchase

Today, between approximately 7:00 PM and 10:00 PM, I converted funds through the USDT/TRY trading pair on Bybit TR and t...

Bybit Has Blocked My Funds Without A Clear Explanation, Request A Solution

144

I have been experiencing a serious problem with Bybit regarding a blocked withdrawal and frozen funds. On 26 June, my wi...

Bybit Failed to Credit 44 USDT Returned by Pepperstone

On March 14, 2026, I transferred approximately 44 USDT from my Bybit TR account to my Pepperstone.com broker account. Pe...

Bybit Account Restricted and Funds Frozen, I Need Full Access Urgently

242

I am a Bybit user and my account with ID 10366231 has been suddenly and completely restricted. On July 10, 2026, without...

ByBit Denied My Welcome Bonus After Claiming Fraud Without Evidence

37

I am writing to report an unfair treatment I have experienced on Bybit regarding the welcome bonus and airdrop campaigns...

Prolonged Blocking Of Funds by ByBit Without Any Explanation Of Reasons

271

I am writing regarding a serious problem with my Bybit account, where my funds have been blocked without any clear expla...

Bybit Locked My Funds After Small Crypto Withdrawals

325

I have had a verified account on the Bybit exchange for more than 3 years. After not using the account for a long time, ...

Bybit Closed My Support Case Without Solving My Missing Crypto Problem

76

I had been using my Bybit global cryptocurrency trading account for long-term investments for quite a long time. In my a...

Bybit Rewards Hub Marked My Account Ineligible Without Clear Explanation

137

I am writing to report an issue with Bybit’s Rewards Hub, where my account was suddenly marked as ineligible without a c...

ByBit Debit Card Declined For Facebook Meta Subscription Payment

32

I am using a Bybit debit card and I have been successfully making Facebook/Meta payments with this card many times in th...

I Face Bybit Account Ban Error 31003 and Cannot Access My Funds

105

I am writing regarding my Bybit account, which I have been unable to access since April 30, 2026. Whenever I attempt to ...

ByBit Account Blocked and Funds Frozen

91

My Bybit account has been fully blocked since April 9, 2026 due to a compliance review, and since then I have not been g...

I Can’t Withdraw or Trade Due to Bybit Compliance Review Delay

597

My Bybit account with ID 100672027 has been blocked since 9 April 2026, and it has now been under review for more than 2...

Brand Overview: ByBit

Bybit is a global cryptocurrency exchange founded in 2018 by Ben Zhou and operated under Bybit Fintech Limited. Headquartered in Dubai, United Arab Emirates, the platform serves millions of users worldwide and provides infrastructure for digital asset trading, decentralized finance integration, and crypto-related financial products.

Contact Info

Customer Support Email: [email protected]

Phone Number: No official customer service phone number is publicly available. Bybit handles user assistance exclusively through its online support ticket hub, live chat, and email support.

Industry and Operations

Bybit operates in the cryptocurrency and financial technology sector, providing trading tools and financial instruments for both retail and institutional traders.

  • Spot and Margin Trading: Direct buying, selling, and leveraged exchange of major and alternative cryptocurrencies.
  • Derivatives: Perpetual contracts, futures, and crypto options trading with configurable leverage.
  • Passive Income and Earn: Staking, savings plans, liquidity mining, and structured wealth management products.
  • Copy Trading and Trading Bots: Automated trading systems that allow users to copy strategies of experienced traders.
  • P2P Marketplace: Peer-to-peer trading enabling direct fiat-to-crypto exchanges between users.
  • Web3 and Payment Solutions: Non-custodial Web3 wallet integration, token launchpads, and crypto payment cards.

User Sentiment

Consumer feedback on public complaint channels reflects significant frustration regarding strict automated risk controls, asset accessibility, and customer support responsiveness.

  • Account Freezes and Verification Delays: Frequent reports of unexpected account restrictions, lengthy KYC (Know Your Customer) reviews, and compliance checks that lock accounts for days or weeks.
  • Withdrawal Blocks: Users reporting sudden holds on crypto or fiat withdrawals, often requiring extensive documentation to regain access to funds.
  • Automated Support Responses: Dissatisfaction with slow resolution times and repetitive automated responses from support agents during urgent financial disputes.
  • P2P Payment Disputes: Issues involving unresponsive counterparties, fraudulent payment claims, or frozen funds during peer-to-peer transactions.
  • Liquidations During High Volatility: Complaints regarding price wicks, execution slippage, or platform latency during heavy market swings leading to liquidations.

Share Your Experience

If you’ve experienced issues with https://www.bybit.com/en/, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.