I recently discovered an unauthorized charge from Tracelo on my bank card, in the amount of €39. I had never used Tracelo’s services before and did not knowingly subscribe to anything. When I saw this transaction, I even had to search online to understand what Tracello is, because I have never used ...
I recently noticed that on 19 November an amount of R585,00 was taken from my bank card by Tracelo, even though I do not use the Tracelo app anymore. I did not knowingly keep any active subscription, and I was not informed about this payment in advance. This payment was taken directly from my bank c...
tracelo.com removed money from my account without my consent. I would like to receive a refund because I was not informed about any such possible charges. I authorized my bank account only so I could receive the first free option, but now large amounts are being withdrawn from my account without my ...
A total of two incorrect charges of €39.95 were taken from our Visa account by Tracelo for tracking my mobile phone. After that, an additional 16 incorrect charges of €0.62 and €0.63 were also applied. I kindly request a refund of the unfairly deducted amount of €49.95 to my Visa account. If not, I ...
On November 1, 2025, I purchased a location tracking service through Tracelo. However, I noticed that my account was charged twice for the same transaction — two payments of approximately $1 each. I only performed the transaction once and did not receive any error message, nor did I attempt to repe...
Stop taking money from my account without my permission. I did not subscribe to Tracelo; it was only a free trial for £0.48. I also didn’t get what I wanted to trace. Therefore, I need a refund for the £39.95 that you just withdrew from my account.
Tracelo, please stop taking money from my bank account without my consent. You should clearly state on your website that if someone starts a free trial for £0.48, they will be automatically subscribed and charged monthly. This is misleading and comes across as fraud, as you are taking money without ...
Tracelo has been charging me for a subscription that I never authorized. I tried to cancel, but since I never actually subscribed, they have continued to charge me because my email is not linked to the account they’re billing. I requested a full refund, yet they’ve been charging me for five months o...
On September 29, 2025, at 03:58 AM, an unauthorized charge of ₺949 was made to my Ziraat Bank card (last four digits: 9999) through the website Tracelohelp.com. This transaction occurred without my knowledge or consent, and I strongly suspect that my card information was compromised by a third party...
"My refund has been processed, thank you."
On September 22, 2025, around 01:00 at night, 949 TL was withdrawn from my Enpara demand deposit account under the name “Tracelo” without my knowledge...
Between November 16, 2024 and April 16, 2025, a total of ₺5,694 was withdrawn from my Garanti Bank account through Tracelo.com without my knowledge or consent. Each withdrawal occurred on the 16th of the month. I never received any notification, invoice, confirmation email, or approval request rega...
On December 9, 2025, I used the Tracelo Help service through Tracelo’s official website to try to locate my lost phone. The site stated that the service fee would be ₺50, which I agreed to. However, without entering any card details or providing confirmation, Tracelo wrongfully charged ₺950 directl...
Money was taken from my account. How can I get it back? Why is Tracelo charging me when I never subscribed to anything? What kind of fraud is this? Why did I not receive any notification or email at all? Who will return my money now?
Good morning, my name is Jose L***, an amount of $50 has been charged to my account by Tracelo for a service or application that I do not recognize, and I demand an immediate refund and the complete disconnection from Tracelo. How can money be debited from an account without the consent of its owner...
On 01/09/2025, my credit card was charged 49.99₺ by Tracelo, even though I have no membership, subscription, or connection with this company. Today, another attempt of 949₺ was made under the transaction description “Tracelo com acces,” but it failed because I had already blocked my card for online ...
Hello, I do not recall subscribing to Tracelo, yet I have already been charged several times, which I do not understand, especially since there is no record of it in my email account. I would like to be refunded for the two times that the amount of €6 was withdrawn from me. Thank you for your unders...
I’ve observed that Tracelo is taking money from my account each month, despite the fact that I never agreed to any recurring payments. This is hard to believe! Am I really just working to support your app? It seems that once you gain access to someone's account, you can continue to withdraw funds wi...
I don’t even know what this is about, but RM145 was deducted from my account by Tracelo without my knowledge. I need a refund for this amount and hope you can take action as soon as possible. Thank you very much. I’m really hoping to receive a full refund of the amount you deducted from my account.
Tracelo took money from my bank account, and I don’t know why. Please refund it immediately, as this is fraud. I am going to open a case of fraud against you. Twice you have tried to take money. Please cancel any subscription associated with this transaction.
Hello, Tracelo Support Team, I'm writing to express my frustration and to request a full refund. I canceled my subscription, but despite this, you still charged me ₸14,950. This charge was completely unauthorized, especially considering I have not used your platform at all. I was shocked to see mon...
For the past few months, Tracello has been repeatedly withdrawing money from my account without my consent. These unauthorized charges have been happening across multiple months, and I’ve had enough. I never approved these deductions, and there is no explanation or notice given before the funds are ...
Hello, it’s not acceptable that Tracelo is charging me again, especially since the first time it was free. I even used it and canceled it right away, yet you still withdrew money from my account. Now you’re doing it again, and I do not agree with this. I immediately unsubscribed and would like you t...
Tracelo has withdrawn money from my account without my authorization, and I want this resolved immediately. I never approved any transaction, subscription, or recurring payment, yet funds are being pulled from my balance without notice or consent. This is completely unacceptable and deeply concernin...
Good morning, I’m Amelia T****. I found my phone after my son lost it, so I didn’t see or read that the Tracelo subscription would be a recurring payment. I thought it was just a one-time payment. Now I’m asking Tracelo to cancel this payment that is being charged to me every day. I don’t have the m...