Dyson

I purchased a Dyson Airstrait from Dyson Türkiye, order number 126269300. When I received the product, I immediately noticed that the heating plates were scratched, and the device appeared to have been used before. This was unexpected and disappointing for a product sold as new. I have used a Dyson...

I purchased my Dyson Gen5 Detect vacuum from the official online store about a year ago. From the very first day, it has consistently shown a “blockage” warning and has not worked properly. I sent it to the service center to fix the problem, but they returned it with a brush from a lower model. Afte...

I purchased my Dyson Air Strait straightener online about 2–3 months ago. When I used it for the second time, I noticed that no air was coming out of the channel, and I realized the device was faulty. I immediately contacted Dyson customer service and showed the issue via video call. Afterwards, a c...

I purchased the Dyson V15s Detect Submarine vacuum on June 5, 2025—barely two months ago. I chose it based on Dyson’s reputation for quality and paid a premium for their latest model, but the experience has been nothing short of disappointing. Every component of this vacuum feels poorly designed. Y...

I sent my Dyson V15 Detect Absolute vacuum to service on February 10, 2024, because the digital display screen never worked from the moment I unboxed it. The device was still under warranty, and Dyson processed a replacement. However, instead of receiving the same model, I was sent a Dyson V15 Detec...

While emptying the dust bin on my Dyson V12 vacuum, the red circular plastic latch and its attached part suddenly came off. No matter how many times we tried to reassemble it, the mechanism won't click back into place. As it stands, the vacuum is completely unusable in this condition. This isn’t du...

I purchased a Dyson vacuum from Forum MediaMarkt and have been trying to register it on Dyson’s website using the invoice and serial number provided. Despite entering the correct information multiple times, the system keeps giving me the same error: “Serial number already exists.” I’ve tried again a...

I bought a Dyson V10 cordless vacuum from MediaMarkt in November 2022. Since we already had a corded Dyson model at home, this one wasn’t used heavily. Still, within the first year, the vacuum began cutting power mid-use—even when the power button was fully pressed. Dyson acknowledged the issue and ...

I purchased the Dyson Gen5 vacuum, trusting the brand’s reputation and hoping it would help with my son’s allergies. I specifically chose the latest model for its advertised advanced filtration and cleaning capabilities. Unfortunately, I haven’t been able to use it properly since the beginning. Soo...

I bought the Dyson Cinetic Big Ball Absolute 2 vacuum less than 8 months ago, and I’m already dealing with what appears to be a chronic defect. The vacuum broke far too quickly for a product in this price range, and I’ve since learned that this issue is not unique to me—many users have reported simi...

I'm a Dyson Airwrap user, and I had a serious safety issue that left me both injured and extremely disappointed. While using the device, the brush attachment suddenly detached on its own—mid-use—and struck my arm, causing a significant burn. The burn is severe enough that it has left a visible mark,...

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I purchased the Dyson V15 vacuum expecting top-level performance, but lately it’s become nearly unusable. Even though the dust bin is empty and the filter is freshly cleaned, the vacuum starts by giving a filter warning. Moments later, it displays an alert saying the airways are blocked—despite ever...

I’ve been trying to purchase the Dyson diffuser attachment for a while now, but it seems impossible to find. I live in Kocaeli and went directly to the Dyson store at 41 AVM to ask about it. Unfortunately, I was told that the diffuser is out of stock and that it hasn’t been available at the store fo...

Hello, I also purchased a Dyson V15, expecting top-tier quality and long-term reliability. Unfortunately, before even completing one full year of use, the extension wand began loosening at the connection point shown in the image I shared. This part now moves around during use, making the vacuum inef...

Lately, my Dyson vacuum has been losing suction power, and to make matters worse, a part of the vacuum head broke unexpectedly. I tried to reach out to Dyson’s customer support via their WhatsApp line—not once, but twice. While they did respond a few times, the conversation never led anywhere. There...

I’ve been using the Dyson V12 vacuum for less than a year, and it’s already falling apart. The rubber parts started peeling off, there’s a visible crack in the dust bin, the plastic around the attachments is damaged, and worst of all—air is leaking from the device, drastically reducing its suction p...

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I recently purchased a Dyson V15 vacuum, and I’m already regretting it. On just the second use, the carpet head started making an extremely loud noise—something like a power drill or electric screwdriver. It's so disruptive that it’s impossible to continue using the device indoors without disturbing...

About three months ago, I purchased a Dyson V15 vacuum cleaner, expecting high performance and long-term reliability. However, the red rubber seal located in the filter section suddenly popped out during normal use. I tried to reattach it myself, but it wouldn't go back into place properly. Since th...

I purchased the Dyson HS06 hair straightener (serial number: 2RF-EU-TNA5063A) on April 26, 2025, expecting premium quality and reliable customer support. Just three days after buying it, I contacted Dyson to initiate a return, relying on their advertised “14-day unconditional return” policy on the w...

I’m incredibly disappointed with my Dyson vacuum cleaner. After only five months of regular use—without washing or getting the dust bin wet—the red rubber gasket inside the dust container came loose on its own, rendering the entire dust bin unusable. When I contacted Dyson customer service, they sim...

I purchased the Dyson hair straightener just four months ago, and I deeply regret it. Since I started using it, my hair has thinned drastically, and breakage has become a constant problem. I am incredibly disappointed and heartbroken. I never imagined that a product from a premium brand like Dyson c...

My Dyson vacuum cleaner, which is still under warranty, worked perfectly for the first three months. After that, its performance steadily declined day by day. Every time I contact Dyson customer service, they walk me through a so-called “performance test” and dismiss the actual issue I’m experiencin...

I purchased a Dyson V8 vacuum cleaner from MediaMarkt two months ago, and I’ve been having issues with it from day one. The main problem is that the device does not operate at all—or only runs intermittently—when switched to Max mode. This issue occurs every single time I try to use that setting. Wh...