Despite canceling my Getcontact subscription back in December, I continued to be charged $5 every month for three months... straight. When I open the app, no active subscription appears — yet I noticed that my bank account was being hit with regular charges the entire time. I had not been actively usin
I have been a Getcontact Premium subscriber for a long time, with my membership purchased through the App Store. However..., even with Premium active, when I search a number I can only see the first initials of names — I cannot access full name information. On top of that, I have a separate number and
On June 10, 2026, at around 1:00 AM, I accidentally purchased a monthly Getcontact Premium membership. I completed the t...ransaction without noticing the confirmation screen, and $1.30 was charged to my card. Since I had no intentional confirmation or desire to use this membership, I am requesting tha
I purchased a Getcontact Premium membership last November. Despite canceling my subscription both through the app and th...rough the Play Store, my card has continued to be charged regularly for the past 4 to 5 months. I am deeply frustrated by this and find these ongoing unauthorized deductions comple
I want to formally object to a comment I noticed today on my Getcontact profile. A user identified as "N.C." has left a ...comment stating "Keeps bothering me, please help" — a claim that is completely false and defamatory in nature. I do not harass anyone, and this comment unjustly portrays me as some
About two weeks ago, I purchased a Getcontact Premium subscription directly through the app. Despite this, when I run a ...number search, full names do not appear — only initials are shown, with the rest hidden behind asterisks. In other words, I am not able to access the full search functionality that
On my Getcontact profile, 134 tags belonging to the previous owner of my phone number are still showing up. Even though ...this number is now legally mine, these tags from the prior owner have not been removed — and I am uncomfortable with my number being misidentified because of them. For approximatel
For the past two days, someone I had a dispute with has been posting severely abusive and profanity-laden tags and comme...nts on my Getcontact profile. This is a direct violation of my personal rights and is causing me serious psychological distress. Despite filing multiple reports through the in-app
About a week ago, I deleted my Getcontact account from within the app — yet my account remains open and my information i...s still visible to others. I am uncomfortable with the fact that my phone number and personal details continue to be viewable by other users on the platform. During this time, I at
I do not use Getcontact and I recently deleted my account. Despite this, my relatives who use the app are seeing a recor...d suggesting that I queried their numbers — a claim that is completely false and fabricated. The fact that your system is generating activity data in my name while the app is not e
On April 14, 2026, I submitted a data download request through the Getcontact app. Over a month has passed and I have re...ceived no response whatsoever. Despite sending multiple follow-up emails asking why I had not heard back, not a single reply was sent — I have been completely unable to reach anyon
On May 6, 2026, I attempted to purchase a one-month Getcontact Pro membership on Android through Google Play, billed via... my Türk Telekom invoice. However, the system processed the transaction twice simultaneously — charging approximately $1.30 twice within one minute, for a total of approximately $2
I recently discovered that approximately $1 has been automatically deducted from my Yapı Kredi card every month for abou...t 8 months through Lidio, for a Getcontact subscription. This subscription is not registered under my name — it is linked to someone else's account — yet the payments are being tak
I have been trying for one month to close my Getcontact account and delete my data due to inappropriate tags associated ...with my profile. Even though I deleted the app from my iOS device and attempted to use the in-app account deletion options, my account remains active and the tags are still visible
I previously created two separate accounts on the Getcontact app. After using my first account for a while, I voluntaril...y closed it. Later, I created a second account, and I do not dispute the charge for that second subscription. However, even after canceling this second membership, the system conti
I purchased a 1-month Premium subscription on the Getcontact app by entering my card details directly within the app. Ho...wever, after my subscription period ended, it was automatically renewed without my consent, and today an additional $2 was charged to my account. I do not want a Premium membershi
I started a 1-month free trial subscription on Getcontact and canceled it after the trial period ended. However, despite... canceling, charges have continued to be deducted from my card regularly for 10 months. Even though I did not give any approval for ongoing payments, a total of $15 has been charg
On March 6, 2026, I accidentally purchased a subscription to the Getcontact app Google Play Store with the order number ...3373-5069-0905-72080. As a result, a charge of $2 was added to my Paycell bill. When I contacted Getcontact, they confirmed that the refund was approved and stated that the issue
I started a trial subscription in the Getcontact app about 6 days ago using my Apple App Store account registered in Rus...sia. I now want to stop this trial before any money is charged to my card. When I tried to cancel the trial, I could not find the Getcontact subscription in the App Store subscript
About two months ago, I purchased a 6-month Premium subscription on the Getcontact app, paying approximately ₺188. I’m u...sing the latest version of the app on my Android device, and my internet connection works perfectly. However, for the past 10 days, every time I try to use the number lookup featur
I used the 3-day free trial of the Getcontact app on my Android phone. However, about 10 minutes after the trial period ...ended, ₺160 was charged to my account through Google Play without my consent. I did not use any paid features or additional services under the paid subscription — I only took advan
I downloaded the Getcontact app on my Xiaomi 14T Pro and purchased a Premium subscription about three days ago, paying a...pproximately ₺275 with my bank card. However, I am unable to perform number lookups, meaning I cannot use any Premium features despite the subscription being active. I submitted a
On September 21, 2025, I purchased a Premium membership through the Getcontact app. Shortly afterward, I changed my phon...e number and wanted to close my old account. However, the app required me to wait 15 or 30 days to complete the account deletion. After waiting for that period, I logged out of the
Since September 1, 2025, I have had a Getcontact Premium subscription, but I can no longer see the caller’s name, surnam...e, or occupation details. I have been using the app for almost three years, and this issue has been happening with all numbers for the last three weeks. My device is a Realme 10,
Getcontact is a mobile application known for caller identification and spam-blocking services. The platform was founded in 2015 and is operated by Getverify LDA, with its primary operations based in London, United Kingdom.
Users can reach the official customer support team via email at [email protected]. There is no phone number publicly available for customer service inquiries.
Getcontact operates in the mobile utility and telecommunications software industry. The brand provides a cloud-based call center platform and mobile app designed to help users identify unknown callers and filter out unwanted communications. Its primary products and features include:
Overall user sentiment regarding Getcontact is predominantly negative, with a large volume of complaints centered around deceptive billing practices, malfunctioning features, and serious data privacy concerns.
If you have experienced issues with Getcontact, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
