About two months ago, I purchased a 6-month Premium subscription on the Getcontact app, paying approximately ₺188. I’m using the latest version of the app on my Android device, and my internet connection works perfectly. However, for the past 10 days, every time I try to use the number lookup featur...
I used the 3-day free trial of the Getcontact app on my Android phone. However, about 10 minutes after the trial period ended, ₺160 was charged to my account through Google Play without my consent. I did not use any paid features or additional services under the paid subscription — I only took advan...
I downloaded the Getcontact app on my Xiaomi 14T Pro and purchased a Premium subscription about three days ago, paying approximately ₺275 with my bank card. However, I am unable to perform number lookups, meaning I cannot use any Premium features despite the subscription being active. I submitted a ...
On September 21, 2025, I purchased a Premium membership through the Getcontact app. Shortly afterward, I changed my phone number and wanted to close my old account. However, the app required me to wait 15 or 30 days to complete the account deletion. After waiting for that period, I logged out of the...
Since September 1, 2025, I have had a Getcontact Premium subscription, but I can no longer see the caller’s name, surname, or occupation details. I have been using the app for almost three years, and this issue has been happening with all numbers for the last three weeks. My device is a Realme 10, ...
I have been using my Getcontact standard membership for about a year. However, the offensive and insulting tags linked to my account are not being removed, and I absolutely do not want any new tags to be added. I find this situation extremely disturbing and believe it is a violation of my personal r...
Even though I have a Getcontact Premium subscription, for the past four days the number lookup feature has not shown any results for any phone number. I tried uninstalling, reinstalling, and updating the app, but the problem still continues. I experience the same issue with every number I try. My a...
I use my Getcontact Premium account on a Samsung Galaxy A05 device. For more than two months now, I’ve noticed that every single day, an anonymous user views my profile, but I cannot identify who it is. I first realized this about 10 days ago, and it has been happening consistently ever since. It m...
I had previously deleted my Getcontact account. Today, I reinstalled the app on my Android device and logged in again using the same phone number. However, I noticed that none of my old or current tags appear in my account anymore. I tried logging out and back in, as well as deleting and reinstalli...
I have a 6-month Premium Getcontact subscription, and all my permissions are active. However, for the past 2 days, whenever I try to search a number i...
When I previously installed the Getcontact app, I had several tags saved on my account. Later, I deleted the app. Recently, I reinstalled it, but now I noticed that all of my tags are gone and the account shows as empty. I want this issue to be fixed immediately. Please correct this mistake as soon ...
For almost a year now, I have been unable to verify my number on the Getcontact app. When I try to verify my line with the number 0503****17, the app only shows a “verify your number” warning, but I never receive a verification code or any further explanation. I have already tried using different d...
About a month ago, I purchased a monthly subscription on the Getcontact app and immediately canceled it afterward. However, yesterday and today I received messages stating that new payment attempts were made from my account. When I went back into the app to check, I tried to cancel again, but the s...
I’ve been using the free version of Getcontact, and for several months now my monthly inquiry and tag-viewing limits have not been resetting as they used to. Previously, these limits would refresh every month, but when I check the "remaining uses" section, it shows a renewal date, and when that date...
For more than 3 months, my tags on Getcontact have not been updating at all. I am a Premium package user and purchased my subscription on August 20, 2025. Despite this, the feature is not functioning as expected. I have tried every possible solution—uninstalling and reinstalling the app, testing it...
I recently discovered that on Getcontact, my phone number has been searched and my personal information—including my full name and email address—has been visible to others. This has been happening repeatedly over the past two weeks, and it is a clear violation of my privacy. According to legal prin...
On September 5, 2025, a Premium monthly subscription was mistakenly activated on my Getcontact account, and ₺48.99 was charged. I did not intend to start this subscription, nor did I give deliberate consent for it. Since the subscription was activated without my clear approval, I have not yet cancel...
On September 1, 2025, I attempted to purchase a Premium subscription on the Getcontact app using my Android device. The app clearly displayed the monthly fee as ₺48.99, and I confirmed the purchase based on that price. However, instead of ₺48.99, a charge of ₺214.99 was deducted from my Türk Telekom...
I have an old Getcontact account created with my previous phone number (544*4104)**. I changed my number about two years ago and no longer have access to my old line. When I try to delete the account through the app, I cannot complete the process because the verification code is sent to my old numbe...
I want to cancel my Getcontact Premium subscription, but I am unable to do so. I originally started the membership through my Google account, but I now use an iPhone and no longer have access to that Google account. When I try to cancel through the App Store, there is no option available to stop the...
I am a Premium subscriber of the Getcontact application, and I am deeply disturbed by the recently added “anonymous user” feature. For more than a month now, I have been unable to see who has been secretly following my number and tags. Previously, there were already issues with hidden numbers callin...
A few months ago, I deleted my Getcontact account. Around 2–3 months ago, I logged back in again, but I noticed that all the tags previously visible on my account were no longer showing. To resolve this issue, I even purchased a Premium membership, yet my tags are still not visible. I reached out t...
I recently deleted and reinstalled the Getcontact app, but now it won’t let me log in. I don’t understand what’s going on— I use Getcontact for important purposes like searching numbers and checking messages, and now I can’t access any of it. I urgently need to get back into the app, but there’s no ...
For nearly two months, I’ve been trying to get my old phone number (0707860701) and the associated account and tags removed from Getcontact. This number no longer belongs to me, and yet it’s still linked to a visible profile on the app with various tags attached. I contacted Getcontact support by em...
Getcontact specializes in caller id and anti-spam measures. The company provides services and products that assist users in identifying incoming calls, managing their contact lists, and safeguarding themselves from unwanted or fraudulent calls.
The main service offered by Getcontact is caller identification. It enables users to view details about incoming calls, such as the name and associated information of the caller, if it is provided. This assists users in making informed decisions regarding whether or not to answer the call.
Getcontact offers spam protection features, along with caller identification. The company's platform utilizes a database of reported numbers to identify and prevent potential nuisance calls, offering users a way to avoid unwanted interactions.
The company's services can be accessed through its mobile application, but the countries where Getcontact operates may differ. The app can be downloaded in various countries.