I accidentally purchased a Premium subscription to the Getcontact app, but I canceled the subscription within approximat...ely five minutes. Then, on September 16, I received an email at my Gmail address stating that a payment of $1 for the Getcontact Premium purchase had been processed and that the am
Even though I have a paid Premium membership on the Getcontact app, I am experiencing serious issues with both phone num...ber lookups and my tags. Today, when I entered a phone number to look it up, the search did not work and no results screen appeared, even though no error message was displayed. I a
I contacted the Getcontact support team by email to request the removal of tags associated with a phone number I previou...sly used but that is now deactivated. I was asked to provide my identification information, and I submitted all of the requested identification documents in full. Even though I pr
I recently installed the Getcontact application and immediately purchased a... Premium subscription for approximately 75–80 UAH today. My purpose in usin
I am unable to get support regarding the removal of the profile and tags associated with my old phone number, 05** *** *...* **, which I previously used but no longer have access to. I had access to this number approximately 1–2 years ago, and I used it with the Turkcell network. This number no longer
I canceled my Premium subscription in the Getcontact app on April 7, and I saw a message on the screen stating, “You can...celed your subscription. Your subscription expired on April 7.” Despite this, I noticed that $1 continued to be charged to my debit card every month. Even though I repeatedly requ
When I searched for my phone number on the Getcontact app, I found a comment written by someone I do not know that is da...maging to my reputation. The person who posted the comment used a foreign phone number, and I do not know who they are. This situation is very upsetting to me. This negative comme
I have been a Getcontact Premium member for a long time, and my account clearly shows that I have an active Premium memb...ership. I have been using Premium for approximately one year, but the system has not been working properly for the past 3–4 months. When someone calls me or when I search for a pho
I have been unable to verify my phone number on Getcontact for the last two days, despite trying more than 20 times. Eac...h attempt at number verification fails and I cannot complete the process. I contacted Getcontact support about this issue, but I did not receive any helpful solution and the proble
I am using a Samsung A52s phone and recently installed the Getcontact application to create a new account. After I enter... my phone number and proceed, the application moves to the verification step but no options appear on the screen. On the verification screen, there is no choice at all for receivin
Despite canceling my Getcontact subscription back in December, I continued to be charged $5 every month for three months... straight. When I open the app, no active subscription appears — yet I noticed that my bank account was being hit with regular charges the entire time. I had not been actively usin
I have been a Getcontact Premium subscriber for a long time, with my membership purchased through the App Store. However..., even with Premium active, when I search a number I can only see the first initials of names — I cannot access full name information. On top of that, I have a separate number and
On June 10, 2026, at around 1:00 AM, I accidentally purchased a monthly Getcontact Premium membership. I completed the t...ransaction without noticing the confirmation screen, and $1.30 was charged to my card. Since I had no intentional confirmation or desire to use this membership, I am requesting tha
I purchased a Getcontact Premium membership last November. Despite canceling my subscription both through the app and th...rough the Play Store, my card has continued to be charged regularly for the past 4 to 5 months. I am deeply frustrated by this and find these ongoing unauthorized deductions comple
I want to formally object to a comment I noticed today on my Getcontact profile. A user identified as "N.C." has left a ...comment stating "Keeps bothering me, please help" — a claim that is completely false and defamatory in nature. I do not harass anyone, and this comment unjustly portrays me as some
About two weeks ago, I purchased a Getcontact Premium subscription directly through the app. Despite this, when I run a ...number search, full names do not appear — only initials are shown, with the rest hidden behind asterisks. In other words, I am not able to access the full search functionality that
On my Getcontact profile, 134 tags belonging to the previous owner of my phone number are still showing up. Even though ...this number is now legally mine, these tags from the prior owner have not been removed — and I am uncomfortable with my number being misidentified because of them. For approximatel
About a week ago, I deleted my Getcontact account from within the app — yet my account remains open and my information i...s still visible to others. I am uncomfortable with the fact that my phone number and personal details continue to be viewable by other users on the platform. During this time, I at
I do not use Getcontact and I recently deleted my account. Despite this, my relatives who use the app are seeing a recor...d suggesting that I queried their numbers — a claim that is completely false and fabricated. The fact that your system is generating activity data in my name while the app is not e
On April 14, 2026, I submitted a data download request through the Getcontact app. Over a month has passed and I have re...ceived no response whatsoever. Despite sending multiple follow-up emails asking why I had not heard back, not a single reply was sent — I have been completely unable to reach anyon
On May 6, 2026, I attempted to purchase a one-month Getcontact Pro membership on Android through Google Play, billed via... my Türk Telekom invoice. However, the system processed the transaction twice simultaneously — charging approximately $1.30 twice within one minute, for a total of approximately $2
I recently discovered that approximately $1 has been automatically deducted from my Yapı Kredi card every month for abou...t 8 months through Lidio, for a Getcontact subscription. This subscription is not registered under my name — it is linked to someone else's account — yet the payments are being tak
I have been trying for one month to close my Getcontact account and delete my data due to inappropriate tags associated ...with my profile. Even though I deleted the app from my iOS device and attempted to use the in-app account deletion options, my account remains active and the tags are still visible
I previously created two separate accounts on the Getcontact app. After using my first account for a while, I voluntaril...y closed it. Later, I created a second account, and I do not dispute the charge for that second subscription. However, even after canceling this second membership, the system conti
Getcontact is a mobile application known for caller identification and spam-blocking services. The platform was founded in 2015 and is operated by Getverify LDA, with its primary operations based in London, United Kingdom.
Users can reach the official customer support team via email at [email protected]. There is no phone number publicly available for customer service inquiries.
Getcontact operates in the mobile utility and telecommunications software industry. The brand provides a cloud-based call center platform and mobile app designed to help users identify unknown callers and filter out unwanted communications. Its primary products and features include:
Overall user sentiment regarding Getcontact is predominantly negative, with a large volume of complaints centered around deceptive billing practices, malfunctioning features, and serious data privacy concerns.
If you have experienced issues with Getcontact, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
