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Dyson V12 Vacuum Shows 'Blocked Airflow' Warning After 20 Minutes

Filiz
September 2, 2025 8:53 PM54

On February 2, 2024, I purchased a Dyson V12 vacuum cleaner. Since the day I bought it, despite being completely clean, after about 20–25 minutes of use it gives a “blocked airflow” warning. No matter which attachment I use, this issue occurs every time I start cleaning my home. At first, I thought this was normal, but the user manual states that such a recurring warning is not ordinary. The product is still under warranty, and I have not had any repairs, part replacements, or made any extra payments. I do not want to experience such a problem with such an expensive product, nor do I want to send it for service or incur additional costs. I have not yet contacted Dyson customer service because I am directly requesting a product replacement. I believe the issue is chronic and may be due to a manufacturing defect. If the V12 model has a general defect, I believe it should be recalled from the market. My request is for my current device to be replaced quickly with a new, flawless device of the same model or equivalent. I kindly ask that my grievance be resolved without delay.

September 9, 2025 3:15 PM (6 days after complaint)

Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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