On February 2, 2024, I purchased a Dyson V12 vacuum cleaner. Since the day I bought it, despite being completely clean, after about 20–25 minutes of use it gives a “blocked airflow” warning. No matter which attachment I use, this issue occurs every time I start cleaning my home. At first, I thought this was normal, but the user manual states that such a recurring warning is not ordinary. The product is still under warranty, and I have not had any repairs, part replacements, or made any extra payments. I do not want to experience such a problem with such an expensive product, nor do I want to send it for service or incur additional costs. I have not yet contacted Dyson customer service because I am directly requesting a product replacement. I believe the issue is chronic and may be due to a manufacturing defect. If the V12 model has a general defect, I believe it should be recalled from the market. My request is for my current device to be replaced quickly with a new, flawless device of the same model or equivalent. I kindly ask that my grievance be resolved without delay.
On February 2, 2024, I purchased a Dyson V12 vacuum from Teknosa (City’s AVM, Istanbul). From the first day, despite the device being perfectly clean, it shows an “airflow blocked” warning after about 20–25 minutes of use. This happens with every attachment and every cleaning session. At first, I as...
Since the day I purchased the Dyson V12 cordless vacuum, it has been plagued with constant issues. The main unit has been replaced three times, all for the same recurring problem: the airflow channels get blocked, and all the dust gets sucked directly into the motor. I even purchased a replacement f...
I have been unable to use my Dyson V12 vacuum cleaner for about a month. Each time I try to operate it, the device immediately displays the message “airways blocked” and shuts down, making it completely unusable. Up until now, I have not contacted Dyson customer service about this issue, and my dev...
I purchased the Dyson V12 Detect Slim Absolute two years ago, spending a significant amount of money, and have used it with utmost care. I followed all instructions, ensured the filter dried for 24 hours after washing, and cleaned it meticulously. Despite this, the vacuum constantly displays "airflo...
I purchased my Dyson V12 vacuum on March 30, 2024, and have been using it at my home in Istanbul. In less than a year, the vacuum began showing frequent “filter dirty” and “airways blocked” errors during every cleaning session. Recently, the problem has become even more persistent. Even after thorou...
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