I purchased a Dyson V12 vacuum from Dyson Türkiye’s official website, and for the past three months, I have been experiencing a persistent filter issue. Even though I have cleaned the filter multiple times, the device keeps showing the warning message “clean the filter.”
I contacted Dyson customer service several times regarding this problem, but instead of providing technical support or a proper solution, they only offered me a paid maintenance kit. Since my product is still under warranty and I have the invoice, I refused this offer and requested that the issue be handled within warranty coverage.
My customer number is 8CX-EU-TAJ5857A, and I live in Muğla/Milas. I find it unacceptable that a device under warranty is being dismissed with paid solutions instead of proper repair service.
I am demanding that my Dyson V12 be repaired free of charge under warranty or, if necessary, replaced with a new unit. Dyson should honor its warranty commitments and provide adequate technical support for its customers.
I’m a Dyson V12 user, and I keep getting a filter cleaning warning, even though the machine and filter are spotless. Every time I vacuum even the smallest area, the alert comes up. I’ve already purchased a new filter, but the issue persists. This isn’t the first time I’ve faced this problem—when my ...
On December 18, 2023, I purchased a Dyson V12 vacuum cleaner through Hepsiburada with full upfront payment. For the past two months, the device has been malfunctioning. After vacuuming just 2–3 rooms, it repeatedly shows a “clean filter” warning. Even after thoroughly cleaning the filter, the warnin...
I ordered a Dyson V12 from Dyson’s official website on February 13, 2025 (Order No: 2703617833). I’ve been using the vacuum in Nevşehir Merkez for about six months. After a short period of use, I started getting a filter-cleaning warning on every use. Even when I reinstall the filter clean and dry, ...
I purchased my Dyson V12 vacuum cleaner six months ago from Dyson Türkiye’s official seller on Trendyol. Since the day I bought it, the device has been constantly displaying a filter warning. Despite cleaning the filter multiple times, the issue never went away. During this period, I sent the vacuum...
I purchased my Dyson V12 vacuum on March 30, 2024, and have been using it at my home in Istanbul. In less than a year, the vacuum began showing frequent “filter dirty” and “airways blocked” errors during every cleaning session. Recently, the problem has become even more persistent. Even after thorou...
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