Dyson

In April, I purchased a Dyson 599046-01 HT01 EU/TR/ZA JPPL (WA/BL) special edition hair straightener from the Dyson stand at Kayseri Park Mall. Since my hair is curly and coarse, I expected the product to perform effectively on my hair type. However, despite using it a total of five times, it failed...

I purchased the Dyson V15 vacuum two years ago at a store called Taketech in Erbil, Iraq. Since the day I bought the unit, I have been experiencing a strong suction problem. While the unit was still under warranty I sent it back to the store, and they only cleaned it and sent it back. Now the warran...

I want to buy the Dyson V16 wet and dry vacuum, but it has been out of stock for about a week both on Dyson’s official website and at the Ankara Metromall store. Even though the product was just released, I’m surprised that it sold out so quickly and hasn’t been restocked for such a long time. I co...

I purchased the Dyson V8 vacuum about a year ago through Trendyol from Dyson Turkey’s official seller. Even though I’ve never used the product on max mode, I’ve been experiencing a noticeable drop in suction power for about the past three months — and the issue happens every single time I use it. I...

I purchased my Dyson V15 vacuum about two years ago as part of my wedding trousseau, and I have only started using it during the past month. From the first week of use, I noticed a significant decrease in suction power. In addition, the protective parts on the top filter have started to peel off. E...

I purchased my Dyson Gen5 vacuum from the Mall of Istanbul store, and I’ve been experiencing various issues with it since the very beginning. Previously, I had a problem with the carpet brush head, which was replaced under warranty. However, I’m now facing the same issue again, and in addition, one ...

I purchased my Dyson V8 vacuum from a seller on Trendyol. However, the product was registered under the seller’s own name, which has caused problems with warranty procedures. For more than a month, I have been repeatedly sending the statement (petition) requested by the seller and contacting them mu...

On October 2, 2025, I purchased the Dyson V15 Detect Absolute vacuum cleaner through Trendyol, sold by Media Markt. On the day I received it, the device would work intermittently — the power kept cutting out, the light flickered, and eventually it stopped working altogether. I immediately contacted ...

I’ve been using my Dyson V15 vacuum for about four months after its warranty expired. Over the past two to three weeks, the carpet brush head has started working intermittently — sometimes it spins normally, and other times it doesn’t rotate at all. The issue doesn’t appear under any specific condit...

On June 6, 2025, I purchased a Dyson Gen5 vacuum directly from Dyson’s official website. During the first use, the under-sofa cleaning attachment broke. Then, after using the device for the second time, I began to experience a constant filter error—it used to run for a long time at first, but now it...

In September 2025, the wand (pipe) part of my Dyson V12 vacuum broke. Since then, I have been waiting for about three months for the part to come back into stock. My warranty has expired, so I was unable to benefit from Dyson’s goodwill repair policy. The technical service informed me that if the pa...

I purchased my Dyson V15 vacuum directly from Dyson’s official website, and I’ve been using it for about five months. However, a short time ago, the rubber parts came off, and even though we tried to reattach them, we were unsuccessful. The product is still under warranty, and I wanted to contact Dy...

In February 2024, I purchased a Dyson Gen5 vacuum. Since then, I’ve been experiencing several problems with the device. First, the vacuum turns off by itself during use. Sometimes it works for 5 minutes, sometimes 20 minutes, but the issue happens repeatedly. In addition, there’s a noticeable loosen...

Even though I have been using my Dyson V12 vacuum carefully, the wand (pipe) broke about two months ago. I contacted Dyson’s official website to purchase a replacement part, but I was informed that the wand has been out of stock for a long time and that they would be unable to assist me until it bec...

I purchased the Dyson Gen5 vacuum cleaner about a week ago directly from Dyson’s official website. While using the product, the screen suddenly went black and has not turned back on since. Even when it’s plugged in to charge, the screen remains off, and I’m unable to use the device. Although the pr...

I have been using my Dyson V15 vacuum cleaner for over a year. While the device was still under warranty, I began experiencing several issues, including the rubber material in the “papatya” (head ring) area breaking apart and the wand joints becoming excessively loose. I reported the problem and spo...

I purchased my Dyson V15 Detect vacuum cleaner from the Dyson store at Forum Istanbul Mall. The product’s serial number is U3B-EU-RJZ7640A, and the invoice number is 8012022000352642. I have been using the device for about two years, and its warranty expired in December. Between September and Novem...

We purchased some products from the company Dyson and are enjoying them. The company offered us a 10% discount if we purchase a new product. Thank you for their thoughtful gesture. For approximately a month we have been trying to order the product “Supersonic Nural” with a travel-bag gift. But for a...

I purchased the Dyson V15 Detect about 3 years ago. Every year the machine warns me that the filter is wet. Each year the filter has been replaced. After the third filter change the problem persisted, so they supposedly took it in under warranty for a “particulate service.” Today, during our convers...

I purchased a Dyson Airwrap i.d. on 25.08.2025 from Teknosa (Order number: t4600102755.1-27). When I received the product, the box looked intact and undamaged. However, on 29.10.2025 when I wanted to use the product I noticed that the travel case and the cleaning brush were not in the box. I report...

I purchased a Dyson Airwrap from the Epttavm website on June 22, 2025 (Order number: PTT-PJGVS7F2O-220625). When I received the product, there were no other missing parts or issues with the box—except for the filter cleaning tool, which was not included. So far, I haven’t contacted Dyson or Epttavm...

About a week ago, my Dyson V12 Slim vacuum suddenly stopped working while in use and wouldn’t start again for a while. This issue keeps repeating every time I use it. I cleaned the filter, fully charged the device, and followed every written instruction provided by customer service — but the problem...

For the past three days, I’ve been experiencing a serious problem with my Dyson V15 vacuum. When I pull the trigger to start the vacuum, it stops immediately, and it only begins to work after trying three or four times. This issue happens every time I use the device, and I’m unable to get proper per...