I purchased my Tissot Seastar watch from Konyalısaat about a year ago. A year after purchasing it, I experienced a timekeeping problem and sent it to an authorized service center. The internal mechanism was replaced and repaired. However, about 10 months ago, the same problem resurfaced, and this ti...
Dear Tissot Customer Support, I am writing to express my deep disappointment regarding the after-sales service I have received for my Tissot watch. Since the day I purchased the watch, I have not been able to use it due to ongoing technical issues. Despite several attempts, I have not been able to b...
I recently bought a Tissot watch, and despite its reputation, it ended up leaking water. I sent it in for service, and it stayed at the store for about 15 to 20 days. Now, it's been a month at the authorized service center. Every time I call, the same woman answers, and all she says is that they'll ...
I purchased my Tissot Le Locle Powermatic 80 in June 2019. Despite being a high-end watch and having never been dropped or damaged, it stopped working after just 5 years. I took it to Ankara Etap Saat for servicing, but when I wanted to send it to Tissot directly, they insisted that all communicatio...
Normally, I don't like to write on such platforms, but unfortunately, action isn't taken otherwise. My Tissot watch, which I bought from Yükselen Saat in Ankara Vega Subayevleri, took in water and fogged up after a few raindrops hit it. I took it back to the store. They said they don't do exchanges ...
Hello Tissot Support, I am using the Tissot T-Touch Solar watch and have already replaced the battery once. Now, the battery needs replacement again, and I am being charged an excessively high fee for this service. I am very dissatisfied with the service and am feeling regretful about my purchase ...
My Tissot watch recently stopped working. When I attempted to reset it by pulling out the crown, it came off completely with the stem, without applying any force or using any tools. Despite the watch still being under warranty, I was quoted a repair cost of ₺8500. If I had known the watch was of suc...
My Tissot watch was sent to an authorized service center a month ago due to discoloration, but it has still not been returned. Despite calling twice and waiting for 28 minutes each time, I was unable to reach anyone. When I inquired at the store, they informed me that it still hasn't arrived. Althou...
I purchased approximately three Tissot watches from Konyalı Saat at Tuzla Marina. However, within a month, I wanted to exchange one that I hadn't even worn because I wasn't satisfied with it. When I visited the Konyalı Saat store at the Marina, an employee named Teoman (I don't recall his full name)...
Tissot is not providing satisfactory repair service for my Supersport watch. I've had to send it back four times already, but the issue still hasn't been resolved. The watch functions fine for about 15-20 days, but then inexplicably starts losing time by 15-25 minutes. They swapped out the watch for...