I purchased a ticket through StubHub on September 25, 2026, under order number 655092623, for the Şebnem Ferah concert s...cheduled for October 2, 2026. The ticket cost $179. When I tried to enter the concert with the ticket I had purchased, the staff at the entrance told me that the barcode was invali
Today, I wanted to purchase a concert ticket through the StubHub app. The exact same ticket was listed for $41 on the ev...ent’s official website, while StubHub was charging $98 for it. I do not believe this kind of excessive price difference for the same event and the same ticket is fair or reasonable
We purchased three tickets through StubHub for the Şebnem Ferah concert at Ankara Atatürk Forest Farm on October 2, payi...ng a total of $203. Our payment was taken, and we went to the concert, but there was no QR code or usable ticket available either on the website or in the email we received. When
I purchased tickets through StubHub for the Şebnem Ferah concert scheduled to take place in Ankara at 9:30 PM on October... 2, 2026, under order number 649846161, paying a total of $237. Although the website indicated that my order had been confirmed and that the tickets should be ready, I have been co
I purchased tickets through StubHub earlier today. However, it appears that tickets that went on sale on the official ma...rket today are being listed on StubHub for an additional 3,000–4,000 TL, apparently because StubHub has sponsored placements that put these tickets at the top of the listings. I wa
I purchased two tickets through StubHub on March 16 for The Black Keys concert that was scheduled to take place in Istan...bul on September 15, 2026. My order number is 638199282. On June 30, the organizer, Epifoni, officially announced that the concert had been completely canceled. There was no post
I purchased a ticket through StubHub for Anyma’s concert scheduled to take place in Istanbul on September 12. The total ...amount of the purchase was ₺14,655.43, and my ticket number is 639852517. After the concert was canceled, StubHub informed me by email that my refund had been approved, but despite
I purchased a ticket through StubHub for the Anyma concert scheduled for September 12, 2026. A few days before the conce...rt, I received an email from StubHub stating that the concert had been canceled and that the amount I paid would be refunded. I paid a total of $298 by credit card, but weeks have
I purchased tickets on the StubHub website for the New York Yankees game on September 26. My StubHub account had been fu...lly created and used before this purchase, but I am now completely locked out because of two‑step verification tied to my old email address. I still know my password, but I was nev
I purchased two Gold-section tickets through the StubHub website for Şebnem Ferah’s concert scheduled for October 2, 202...6, at Ankara Atatürk Forest Farm. For order number 652645053, I paid a total of 9,056.61 TL (approximately $185) using my Halkbank card. StubHub sent me a confirmation email statin
I purchased two tickets through StubHub for Bad Bunny’s July 19 concert in Milan. After the concert was canceled, StubHu...b emailed me with two options: StubHub credit or a full refund to my credit card. I specifically chose the full refund option. Although approximately two months have passed, no re
I purchased two tickets through StubHub for Zara Larsson’s concert at Istanbul Parkorman on August 9, 2026, and paid a t...otal of 47,000 TL (approximately $959). When we arrived at the concert excited to attend and tried to enter the venue, Biletix staff at the entrance scanned the barcodes on our tic
I sold tickets through StubHub for Andrea Bocelli’s concert on July 23, 2026, under sale number 646338133. After the sal...e, StubHub instructed me to send the tickets to the buyer, provided the buyer’s information, and stated that a DHL shipping label would be provided for the delivery. However, I nev
I paid $54 in total through StubHub for a Teoman concert ticket under order number 648529964. The concert was canceled o...n July 28, but several days have passed and I still have not received any refund. Although the cancellation of the event has been reported on news websites and through official an
I purchased tickets through StubHub for Teoman’s concert scheduled to take place at Marmaris Amphitheater on July 28, 20...26, paying approximately $65 in total. However, the concert was first postponed and later completely canceled. Despite this, the StubHub website continued to display the event as
I experienced a serious issue with a ticket sale I made through StubHub for the Şebnem Ferah concert on July 18. StubHub... sold the tickets I listed through their system, but afterward they claimed that the tickets were not compatible for entry and charged an additional $124 to my credit card. As a re
I purchased one ticket through StubHub for Gorillaz’s July 14 concert at Parkorman in Istanbul. However, when I arrived ...at the venue on the night of the concert, I discovered that I had actually been sold a ticket for the July 16 event, and that this ticket was not valid for the July 14 concert. Bec
I purchased one ticket through StubHub for the Şebnem Ferah concert held at Istanbul KüçükÇiftlik Park on June 27, 2026.... I paid a total of $222 for this ticket. I was sent a QR-coded ticket with another person’s name on it, and I was told that I would be able to enter the event without any issues us
On January 20, 2026, I purchased 3 tickets through StubHub for Andrea Bocelli’s concert in Venice scheduled for June 27,... 2026. I paid the total ticket price of €1,215 upfront by credit card, and my order number is 634010478. Together with three friends, we planned a trip from Turkey to Venice specif
We purchased tickets through StubHub for The Weeknd’s Munich concert on June 26 under order number 640946293. During the... purchase process, we were told that our tickets would be sent with QR codes on the day of the event, so we waited until the concert day. However, when the event day arrived, we s
On May 21, 2026, I purchased 3 tickets through the StubHub website for the Manifest concert scheduled to take place in I...zmir on May 23. I paid $123.00 from my TEB bank card under order number 64-3412142. Later, I learned from the social media accounts of the event organizer and the Manifest group t
I was browsing the StubHub website from Turkey on June 24, 2026, at around 14:30 to purchase 5 tickets for the Marcus Mi...ller concert on June 30. While on the payment page, I was prompted to enter my American Express credit card details. As soon as I entered my card information, a total amount of ₺41
On June 24, 2026, at approximately 2:30 PM, while looking for 5 tickets for the Marcus Miller concert on June 30 through... StubHub, I was asked to enter my credit card information. After entering my American Express credit card details, a total of $916 was charged from my card for 5 tickets without an
I am writing to report a serious purchasing error that occurred on the StubHub platform while I was attempting to buy ti...ckets for Shakira's concert in Egypt scheduled for November 28, 2026. While making my purchase, I selected only one ticket. However, during the payment process, the website repeat
StubHub is a global online ticket marketplace where users can buy and sell tickets for sports, concerts, theater, and other live events. The platform operates as a secondary marketplace, meaning ticket prices are generally set by sellers rather than by StubHub itself.
StubHub operates in the online ticketing and live-event marketplace industry. Buyers can search for tickets and compare listings, while sellers can list tickets and receive payment after fulfilling their orders.
User feedback is mixed, with complaints frequently involving ticket delivery, event cancellations, refunds, fees, billing, and customer service. Some buyers also report problems with tickets that do not work at the venue, while sellers commonly raise concerns about payment, listing, and order-fulfillment issues.
If you have experienced a problem with StubHub, you can share your complaint or experience on Xolvie to help other customers understand common ticketing, payment, delivery, refund, and customer support issues.
