Dyson

I’d like to share a short story about my ongoing issue with Dyson. As of today, my problem still hasn’t been resolved. The reason I’ve been given is that the related product is currently out of stock. Here’s what happened: I purchased a Dyson Airwrap. Since the color matching my straightener wasn’t...

I purchased my Dyson V15 vacuum cleaner for around $350, believing it to be a high-quality and long-lasting product. However, the plastic trigger handle piece broke on its own — without any impact, drop, or misuse. The product’s warranty period is two years, and this issue occurred in the third year...

We purchased two Dyson V15 Detect Absolute vacuums in April 2023. However, we decided to wait until we moved into our new home before using them. In December 2023, we opened one of the boxes, registered it on dyson.com.tr, and started using it. As often happens with Dyson cordless vacuums, the one ...

I purchased my Dyson Gen5 vacuum from Hepsiburada in November 2023, and it has been defective since the day I bought it. When I first received the device, I experienced problems with the cyclones. Afterwards, the main attachment was replaced three times, yet the vacuum still fails to operate properl...

I bought a Dyson Airstrait from the Akasya store as a birthday gift for my wife. Unfortunately, it broke after only four or five uses. After contacting support, we were told that the issue could be resolved through video assistance. We called the number they provided for a video session, but the pro...

The plastic rings inside the dust container of my Dyson V15 vacuum came off during cleaning and cannot be reattached. I tried to contact Dyson customer service through the WhatsApp support line but was unable to reach anyone. Therefore, I’m requesting assistance on what steps I should take. I would ...

As soon as the warranty period of a Dyson rechargeable vacuum cleaner expires, its battery stops working, and the replacement cost is almost as high as the price of the vacuum itself. This shows that the product is not built to last despite its high price. I definitely do not recommend it, as the ba...

I purchased the Omani model vacuum cleaner by Dyson on Amazon, and I have been using it for three days. However, shortly after I started using the product, I began experiencing a loss of suction power. This issue doesn’t occur constantly — rather, at various times the suction power noticeably drops....

I purchased the Dyson Big Ball Allergy 2 vacuum cleaner in 2019, and the head attachment has broken three times in the exact same spot (the wheel area) during completely normal home use. The first time it broke, I purchased the replacement myself. The second time, Dyson sent a new one free of charge...

I purchased my Dyson Gen5 Detect vacuum cleaner from the Korupark branch in 2023. After the original cleaning head broke, I’ve been unable to obtain a replacement for nearly a month. Although my product is still under warranty, customer service informed me that they don’t have the original head in s...

I am a Dyson V10 vacuum user. About a month after I received the product, it broke down. When I pressed the power button, only the indicator lights came on, but the vacuum wouldn’t run — or it would start and then suddenly stop. When I called Dyson’s customer service, I was directed to technical sup...

I used the Dyson Airstrait for the first time two days ago on my wet hair, and it completely burned and frizzed my hair, causing serious damage. I’m not someone who frequently straightens my hair or exposes it to high heat, so experiencing such an issue on the first use left me extremely disappointe...

I used my Dyson Airstrait for the first time two days ago on my wet hair, and it completely damaged it — my hair burned and became frizzy and rough. I’m not someone who frequently straightens my hair or exposes it to high heat, so experiencing such severe damage on the very first use has been extrem...

I purchased a replacement head from Dyson’s official website on August 27. However, after returning the product, I was told that the refund of ₺3,999 would be issued in three installments. It has now been a month and a half, and the refund has still not been credited to my account. During this time...

The pipe section of my Dyson V12 vacuum broke about two months ago. Since my warranty expires on December 28, 2024, I was told that I would need to purchase the replacement part myself. However, despite following up regularly with both Dyson’s website and customer service over the past two months, t...

I’ve been using my Dyson Gen5 Detect vacuum cleaner on the same floor type for about a year without any problems. However, for the past month, the device has been stopping on its own every five minutes for no apparent reason. I’ve tried multiple times to start a video call to show the issue, but it’...

I purchased my Dyson V10 cordless vacuum about 10 months ago from Dyson Turkey’s authorized seller on Trendyol. During the time I used the product, I constantly experienced a stuck trigger issue, and the sponge inside the vacuum head became deformed very quickly. Because of these problems, I sent th...

About a month ago, I purchased a Dyson Airwrap from Teknosa in Istanbul. Shortly after, the red light on the main body started flashing, so I had to send the product in for service. Dyson replaced it with a new device. However, just five days after receiving the replacement, I noticed that the conic...

I purchased my Dyson V8 vacuum from Teknosa in 2022. For the past three months, the battery has been draining extremely fast. Even after fully charging the device, I can only vacuum one room before it needs to be charged again. This problem occurs every single time I use it. Since my extended warra...

I purchased my Dyson V15 vacuum cleaner about a year ago from Dyson’s official website, and the product is still under its two-year warranty. Due to a serious health condition, I have only used the vacuum around ten times. I’ve also performed regular filter maintenance. However, for the past three t...

I’ve been using my Dyson V15 Submarine very carefully and keep it clean at all times. I perform regular maintenance every two weeks. I don’t use it constantly, since I also have a robot vacuum and typically alternate between the two. However, during every use, my Dyson vacuum keeps shutting off on i...

I purchased my Dyson Airwrap hair styler from a Dyson store on September 27, 2025, and it started having problems within the first few weeks. When I turn the device on, a red light flashes on the filter section, and the unit doesn’t work at all. I sent it to the service center, where I was told the ...