Dyson

We purchased a Dyson V8 cordless vacuum cleaner from Media Markt in March 2025. About two months after purchase, the vacuum began to develop a loud noise and motor malfunction. I bought this for my mother, and when compared with my own V8 (same model), there’s a clear difference — this one makes a d...

The dust container seal of my Dyson V11 cordless vacuum came off, and I’ve been unable to use the device for about 15 days. When I tried to purchase a replacement dust bin, I found that it’s out of stock, and the price keeps increasing. The spare part that initially cost ₺1,500 is now ₺2,500, yet it...

Yesterday, my Dyson V15 vacuum cleaner suddenly stopped working and completely stopped charging. The device shut down entirely — no matter how many times I tried, it wouldn’t charge or turn on. I’ve tested it with different outlets, adapters, and performed a reset, but nothing has resolved the issue...

On September 16, 2025, I purchased a Dyson V15 vacuum cleaner from Dyson’s official website. From the very first use, I noticed that there was excessive looseness between the tube and the cleaning head. The product is only two weeks old, and experiencing such an issue so soon has been very disappoin...

I’m filing a complaint regarding an issue with my Dyson Airwrap. I’ve been using the product for about 1.5 to 2 months, and I realized that the brush attachment was missing from the box. In addition, the existing attachments don’t fit securely onto the device, and it no longer performs as well as be...

I purchased my Dyson V15 Detect Absolute vacuum cleaner from Teknosa on May 9, 2023, using a credit card. About two months ago, the device began having charging issues — especially when using turbo mode or smaller attachments, it shuts down within five seconds. In addition, the carpet cleaning head ...

I ordered a Dyson V12 from Dyson’s official website on February 13, 2025 (Order No: 2703617833). I’ve been using the vacuum in Nevşehir Merkez for about six months. After a short period of use, I started getting a filter-cleaning warning on every use. Even when I reinstall the filter clean and dry, ...

I purchased a Dyson V8 vacuum cleaner about two years ago from Turkcell Pasaj, trusting the superior performance claims made in the brand’s ads and at its sales points. I paid ₺10,000, expecting high performance, but the product has failed to meet even the most basic expectations and has caused cons...

I purchased a Dyson V12 cordless vacuum in 2022 from Hepsiburada, and the Low Reach adapter (foldable furniture cleaning attachment) separated from the hinge about 5–6 months after purchase. At the time, I couldn’t report the issue, so I tried to temporarily fix it with adhesive. However, the hinge ...

I purchased my Dyson V11 vacuum cleaner from Media Markt in Pendik, Istanbul, in 2020. Within the first year, the floor head malfunctioned and was replaced under warranty. However, I have continued to experience recurring issues with the product ever since. The turbo brush head especially makes clea...

I received my Dyson V10 vacuum cleaner today, which I ordered directly from Dyson’s official website, but I’m unable to open the dust container. I previously purchased the same model and experienced the exact same issue — when I took that one to the store, even the staff couldn’t open the bin and ad...

I purchased my Dyson V12 vacuum cleaner from Media Markt in Nilüfer, Bursa, in March 2024. The tube part of the vacuum developed a problem, and I’ve been waiting for a replacement part since August 13. When I contacted Dyson customer service, I was informed that the part would be shipped from abroad...

I purchased my Dyson V12 vacuum cleaner six months ago from Dyson Türkiye’s official seller on Trendyol. Since the day I bought it, the device has been constantly displaying a filter warning. Despite cleaning the filter multiple times, the issue never went away. During this period, I sent the vacuum...

I purchased a Dyson Gen5 vacuum cleaner from Dyson’s official website, and since the very first day, the suction power has been extremely weak. From the moment I received the product, this problem has persisted, and it has never delivered the level of performance I expected. During this time, I con...

In March 2023, I purchased a Dyson V15 Detect Absolute (Product Code: 394451-01) vacuum cleaner from the official Dyson website. Since the day I bought it, I have been using it without any issues, mounted on the wall and kept continuously on charge. Until recently, I had not experienced any malfunct...

I purchased the Dyson Gen5 cordless upright vacuum cleaner about a month ago through the official website. After the battery ran out, I noticed that when I plugged it in to charge, it did not charge at all and would not turn on. To make sure the issue was not caused by the outlet or adapter, I tried...

I purchased the Dyson Airstrait Ceramic Pink from Teknosa in Cevahir AVM, Şişli, Istanbul. Cosmetically, the first product had a small bubble on the outside, and Teknosa supported a replacement. However, the product I received today has scratches, peeling, and bubbles in many areas. This situation m...

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I purchased a Dyson Gen 5 vacuum cleaner from Teknosa on September 6, 2025. The vacuum cleaner has three adjustable modules in the motor and three mechanically adjustable modules in the head. After purchasing, I tested the product on all the carpets and carpeted floors in my home. However, the vacuu...

On 16/09/2024, I purchased a Dyson v15S Submarine cordless vacuum, and it has since malfunctioned. As the device is under warranty, I contacted customer support and requested assistance. After a video call, the device was collected from my home and delivered to the service center on 08/09/2025. On 1...

I purchased my Dyson V12 vacuum cleaner from Teknosa (serial number: T8G-EU-RNA0321A). My warranty expired just a couple of months ago, and recently the device stopped charging properly. At first, I thought it was my mistake, maybe not plugging in the cable correctly, because if I adjusted it, it se...

In October 2024, I purchased a Dyson V15 vacuum cleaner from Media Markt, and my product is still under warranty. Three days ago, the seal in the dust bin came off and could not be reattached. This is not the first time I have faced this problem. Previously, the same issue occurred, and the service...

I purchased a Dyson V12 vacuum cleaner about two weeks ago from the Media Markt store in Balçova, Izmir, and it is still under warranty. While using the device, one of the attachments broke. I immediately contacted Dyson customer service via video call to report the issue. The representative could ...

In April 2023, I purchased a Dyson V8 Absolute vacuum cleaner for ₺8,500 using my credit card. The device worked fine during the warranty period, but just after the warranty expired at the end of April 2025, the motor began to fail about six days ago. The vacuum is fully charged, and the lights tur...