Dyson

I own a Dyson V11 cordless vacuum, and the dust bin has become unusable after a small internal part popped out of place. I reached out to Dyson support and did a video call with their team. Their response? “You need to replace the dust bin.” That sounded straightforward—but it’s been months, and I’m...

I’ve been using the Dyson V12 cordless vacuum, and while the product worked fine at first, the low-reach furniture tool broke during regular use. I contacted Dyson on June 1st to report the issue. They took my address and assured me that a replacement would be sent under warranty. I waited patientl...

I purchased the Dyson V15s Submarine as a Mother’s Day gift, expecting a high-quality, reliable product. We used it for about a month before the dust collection bin suddenly fell apart into pieces, without any misuse or clear reason. When we contacted customer service, the first question was whether...

I own a Dyson Gen5 vacuum cleaner that’s still under warranty, yet it’s already showing serious performance issues. Specifically, there are visible air leaks around the silicone body seals, which are clearly causing a drop in suction power. Despite this, Dyson refuses to acknowledge the problem or o...

I bought the Dyson V15 Wet and Dry vacuum cleaner just 6 months ago, and it’s already giving me multiple issues. The device shows visible peeling, seems to be leaking air, and has started making an unusually loud noise during operation. These are not minor inconveniences—they affect both the perform...

I bought the Dyson Gen5 Detect Absolute nearly two years ago from a MediaMarkt store. At the time, I specifically asked the sales assistant about the under-furniture (low-reach) attachment, and she told me it hadn’t been released yet but would be available soon on Dyson’s website. So I waited. I la...

I purchased a Dyson V12 vacuum expecting long-term quality, but right from the start, I noticed that the silicone seals on the sides of the body were coming loose. At first, I tried to overlook it, but now it’s clear that the vacuum is also leaking air, which directly affects its performance. Durin...

I purchased the Dyson V15s Detect Submarine vacuum, and just two months after using it, the flower-patterned rubber seals on top of the device started peeling—a clear quality issue for such an expensive product. On May 10, 2025, I contacted Dyson support through the MyDyson app and had a video call ...

The Torque Drive Motorhead component of my Dyson V15 cordless vacuum cleaner, which was purchased with an invoice dated 19 November 2024, malfunctioned in June 2025. I submitted a service request under Dyson's warranty program on 29 June. My service reference number is 38129000, and the serial numbe...

Mein Dyson W15 Staubsauger hat nach weniger als einem Jahr einen defekten Behälter, und die Saugleistung ist deutlich nachgelassen. Leider ist das Ersatzteil nicht auf Lager, und ich werde seit langem vertröstet. Ich habe bereits den WhatsApp-Support kontaktiert, doch bisher wurde das Problem nicht ...

I’m experiencing an overheating issue with the Dyson Airwrap device I purchased in 2022. When I submitted a service request, I was told that I had no rights because the serial number on the adhesive label of the device was no longer visible. However, the serial number is clearly written on the invoi...

Hello, I had a problem with the Dyson V15 cordless vacuum cleaner and I could not get any help from the support line. The device I was using did not actually have any problems. Unlike normal, it only completely ran out of charge during use and did not charge at all. This situation did not change eve...

I’m extremely disappointed with my Dyson hair styling device. I initially filed a complaint because the tool was pulling my hair into the nozzle during use. In response, Dyson sent me a different attachment head, but the issue has not been resolved. In fact, I’m convinced the problem lies with the d...

I’m fed up with the ongoing issues I’ve had with my Dyson V12 vacuum cleaner. First, the carpet head broke down and the motor kept stopping during use. On top of that, the dustbin lid wouldn’t close properly. At that point, Dyson had sent me replacement parts, which I appreciated. However, now the ...

I sent in my Dyson V11 Absolute vacuum cleaner for maintenance service, which cost me ₺4,999. I made sure to ship it in its original packaging, clean and in excellent condition. But what I received in return was completely unacceptable. First, Dyson returned my device in a completely different box,...

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I purchased a Dyson Airwrap on 04.06.2025, and I was extremely disappointed to find that the filter cleaning tool was missing from the box. I still have both the original box and my invoice, and it hasn’t even been a full month since the purchase. Despite this, Dyson’s customer service refused to he...

I’ve been using my Dyson Humidify+Cool PH2 De-NOx air purifier for 7 months without issue, until it suddenly stopped working on June 10, 2025. I immediately contacted Dyson customer service, and after a video call diagnosis, they said the adapter was faulty and promised to send a new one under warra...

I purchased a Dyson V10 vacuum just two months ago, and I’m already facing a serious issue with the trigger. While the vacuum works fine on the first speed setting, it shuts off unexpectedly on the second speed—even though I am holding the trigger continuously. It’s incredibly frustrating to have th...

I’ve been waiting since February for Dyson to supply a replacement turbo head for my vacuum, and it’s now been over four months with no resolution in sight. It’s extremely disappointing that such a well-known global brand cannot fulfill a basic product component. Each time I follow up, I’m told the ...

I ordered a Dyson V15 battery, and according to the system, it was shipped on May 17, 2025. It’s now May 26, and I still haven’t received my package. I chose Dyson because I believed in the reliability of their products and service, but clearly, that was a mistake. I’ve reached out to Dyson’s custo...

I own a Dyson Bigball2 corded vacuum cleaner, and the cleaning head broke down. I reported the issue and created a service request on May 12, 2025. At that time, I was told the replacement part was being sourced and would be shipped as soon as possible. Since then, I’ve called customer service mult...

I purchased a Dyson V15 from Migros on March 5, 2023, thinking I was investing in one of the most reliable vacuum cleaners on the market. However, on June 15, 2025, the device suddenly stopped charging—just three months and ten days after the warranty expired. When I contacted Dyson customer servic...