On 03.01.2026 between 18:00 and 19:00, I visited Akasya Mall Starbucks Kuzey store (Beymen entrance) and ordered one Americano and two Toffee Nut Lattes within the student campaign. Although the student ID was presented as required, I was told that the payment had to be made specifically with the st...
On 22.11.2025 at around 20:30, I went to Starbucks and waited at the counter for about five minutes, yet even though the staff were right in front of me, no one acknowledged me. Only when I asked, “Are you taking orders?” did someone finally come over, but before taking my order, they kept repeating...
I used Yemeksepeti to place an order from Starbucks and have been waiting for the bill or statement ever since, but nothing has been sent. I told customer service over and over that the "View Invoice" area doesn't show any documents, but they didn't do anything to help me. Making things even worse i...
On September 30, 2025, I placed order number 10554017862 through Trendyol GO from the Starbucks Bakırköy Cevizlik branch. My order included a Melon Refresha, a Caffè Latte, and a Poppy Seed Three Cheese pastry. To qualify for the Melon Refresha promotion and receive the drink for free, I spent a tot...
I received a Starbucks cup as a gift, and after about a year the outer coating started to fade and became sticky. The cup now sticks to my hand and is very uncomfortable to use. The cup was usually washed in the dishwasher, and no other cleaning products were used. I am requesting that the product b...
On Sunday, September 28, I purchased a cheese simit from the Starbucks Carousel branch in Bakırköy. When I opened it, I found a yellow-brown, solid substance of unknown origin inside. Previously, I had also bought a pastry from the same branch, and it contained a similar strange yellow-brown materia...
On September 27, 2025, between 1:00–2:00 PM, my friend and I ordered an iced latte, a cookie, and a brownie at the Starbucks branch located at Doğu Garajı in Muratpaşa, Antalya. We have been regular customers of this branch for a long time and have never experienced such an issue before. However, th...
I purchased two different thermoses from Starbucks at separate times. The first one was bought about three years ago from the Bodrum Midtown branch, and the second one about a year and a half ago online. Both products were priced above ₺1,000, with one costing around ₺1,300. After using the first t...
On September 24, 2025, after 9:50 PM, I ordered one large vanilla latte and one medium vanilla latte at the Starbucks Süreyya Plajı branch. However, I was given one small latte and one medium latte instead. When I went back to the counter to replace the small size with the large size I originally o...
Every year on my birthday, 15 stars were automatically added to my Starbucks account as a reward. However, this year, even though my birthday was on September 18, no stars were credited to my account. My registered email address is f***@gmail.com. I contacted Starbucks customer service to resolve t...
At the Mersin Mezitli Marsis Starbucks branch, the cashier’s attitude and behavior towards me were completely unacceptable. First of all, the staff member asked for my ID, which is not within their authority. Only public officials are entitled to request identification. For a cashier or security sta...
On June 24, 2025, at 22:56, I ordered two Iced Latte Macchiato Grande drinks from the Starbucks branch at Ankara Esenboğa Airport. Due to the crowd and a dispute at the counter between the cashier and another customer, the atmosphere was tense, and I made my payment without checking the amount. Late...
At Starbucks Coffee, a rude female staff member threw away my coffee receipt at the end of the transaction, and when I asked for it afterward, she pulled out a random receipt from the trash instead. On top of that, she responded in a scolding tone as if she had done nothing wrong. I still haven’t re...
I placed a coffee order from Starbucks to my home, expecting the usual quality and service. The delivery arrived in a package labeled with my name, which made me think everything was correct. But when I opened it, the contents clearly belonged to someone else—a completely different person named “Gül...
I purchased 3 packs of coffee from Starbucks, expecting the quality I’ve come to know. Unfortunately, the grind size was completely wrong. The coffee doesn’t brew properly in my machine, and the taste is ruined every time. I tried to resolve the issue by going back to the store—not once, but twice. ...
I’m trying to update the Masterpass phone number linked to my Starbucks account registered with 0540*2903, but I keep hitting a dead end. The number currently tied to Masterpass is outdated and incorrect. I’ve searched everywhere to change it—even the Starbucks help menu claims it's possible—but now...
I ordered an Iced Latte from Starbucks, expecting the rich coffee flavor and satisfying chill I’ve enjoyed in the past. Unfortunately, what I got was a total disappointment. The drink looked and tasted like nothing but plain milk. There was barely any trace of coffee, and it lacked both the flavor a...
Hello. I’ve been having multiple frustrating issues with the Starbucks mobile app that I haven’t been able to resolve despite trying several times. First, I’m unable to load balance into my account. Every time I enter my card information, the app says “not linked to a business account”, regardless ...
I’m shocked and disgusted by what I found in my recent Starbucks packaged coffee. Just two days ago, I ordered a bag of Starbucks filter coffee through the Yemeksepeti app. Today, while transferring the coffee into a storage jar, I discovered a dead insect inside the sealed package. This is absolut...
I ordered a Grande Iced Blonde Latte from Starbucks via the Yemeksepeti app, but what I received was nothing close to what I ordered. Instead of the refreshing iced version I requested, I was sent a steaming hot Blonde Latte. Even the label clearly showed what the correct order should have been, whi...
I’ve had a frustrating experience with Starbucks hot coffee orders—not once, but twice. I ordered hot coffee to-go on two separate occasions, and both times the cups were poorly sealed by the staff, causing the coffee to leak into the paper bag. By the time I picked the bag up from my car seat, the...
I had a very disappointing experience at the Starbucks location inside Galataport. I purchased a hot latte to drink while walking, but the staff didn’t provide a cup holder (sleeve)—something essential for handling hot beverages. When I asked for one, I was told, “We’re out, sorry.” No napkins were ...
It’s shocking that a global brand like Starbucks Coffee could maintain such a filthy and unacceptable restroom. I visited one of their locations with my pregnant friend, and we were both disgusted by the condition of the bathroom. The entire area looked like a breeding ground for bacteria. The floo...
I recently bought a Brownie Cheesecake from the Starbucks Arena Park branch, a dessert we've enjoyed before for its freshness and flavor. However, this time the product was far from what we expected. The taste was off, the texture wasn’t fresh, and overall it lacked the quality we had come to associ...
The Starbucks Corporation is a global chain of coffee shops and related goods. From its 1971 inception in Seattle, Washington, Starbucks has expanded to become a global phenomenon, with more than 30,000 locations in 80 countries.
Coffee lovers may choose from a variety of beverages and snacks at Starbucks, including espresso, cappuccino, lattes, and iced coffee. Starbucks also has a smartphone app where consumers may pre-order drinks, accumulate points, and make digital payments in addition to in-store options. Coffee beans, cups, and brewing tools are just some of the coffee-related items customers may buy from them in-store or online.