I would like to report a very disappointing experience at the Starbucks branch inside 212 Outlet Mall in Istanbul on the... evening of 12 October 2026, at around 7 pm. The problem concerns the behavior of a staff member named İrem. Her attitude towards us was rude, dismissive and disrespectful. Instead
On the morning of September 24, 2026, at 7:57 AM, I purchased a raspberry and quinoa seed parfait from the Starbucks loc...ation in Kocaeli Gebze Organized Industrial Zone. Approximately 20 minutes after taking the product back to my office, I opened the lid and noticed that the yogurt had become compl
On the morning of Wednesday, September 23, I came to the Starbucks Kaşüstü location in Trabzon at your stated opening ti...me of 8:30 AM to have a coffee. Since I arrived a little early, I waited outside the entrance. When the opening time arrived, your employees ran inside together with the customers.
The lid of my 473 ml classic matte black Starbucks tumbler, which I purchased from the Starbucks Eryaman Port location i...n Ankara, broke today after the tumbler was dropped. I really liked and regularly used this product, but since the lid broke, I can no longer use the tumbler properly. I have sear
On September 20, 2026, at approximately 4:00 PM, I purchased an iced milk-based drink by card from the Starbucks locatio...n in Güzelyalı, Adana. While drinking it, I noticed an insect inside the cup, which was extremely disturbing and concerning from a hygiene standpoint. I did not report the inciden
I would like to report an issue I experienced on September 20, 2026, at the Starbucks location near Yüzüncü Yıl on the B...ursa–İzmir Road, next to the Opet station, which we visit regularly. We saw that the store was running a promotion that included a complimentary cup, so we specifically placed our
On September 20, 2026, at around 4:00 PM, I came to the Starbucks location in Çorlu, Tekirdağ, and I have been here for ...approximately two hours. During this time, I noticed that both the men's and women's restrooms were in extremely poor condition in terms of cleanliness. Honestly, I did not even fe
On September 20, 2026, at around 9:20 AM, I purchased a medium latte from the Starbucks location at the Karbey Facility ...in Tekirdağ. The lid on the paper cup kept coming loose and was not sealing properly, causing liquid to leak from the sides. Eventually, the lid came off again and the coffee spill
I purchased a Starbucks tumbler approximately 7–8 months ago from the Starbucks location inside Acıbadem Eskişehir Hospi...tal. From the very beginning, I only washed the tumbler carefully by hand, but over time, the entire color faded and the tumbler developed an unattractive purple and damaged appear
On September 19, 2026, I visited your Starbucks Ege Boyu location to take advantage of the Snoopy-themed reusable cup pr...omotion advertised in the app and, at the same time, use my Rewards Stars to get a drink. However, at the register, I was told that I could not redeem my Stars for a complimentary
Today at the Starbucks in Oromocto, I ordered a Java Chip Frappuccino. The drink I received had no chocolate syrup and t...asted more like a plain milk and chocolate chip shake than the Java Chip I was expecting. When I mentioned this to the staff, they told me that the drink does not come with chocola
On 18 August 2026 at around 8:00 a.m., I visited the Starbucks at Harbiye Mah. Cumhuriyet Caddesi No:34, Zemin Kat, Dağ ...Apartmanı, Şişli, İstanbul. Unfortunately, the behaviour of one of the baristas with brown hair left me very disappointed and uncomfortable. At the time of my visit, this employee
We added funds to the Starbucks mobile app using an İstanbulkart. While our other top-up transactions were completed suc...cessfully, the $21 payment never appeared in our Starbucks balance. The amount was still deducted from our İstanbulkart balance, leaving us without the funds or any explanation. W
On June 25, 2026, at around 3:00 p.m., I purchased a large Caramel Macchiato at the Starbucks location in Ataköy Galleri...a, Istanbul. The drink had no caramel flavor at all. It tasted like watered-down milk, with virtually no coffee or caramel flavor. When I brought this to the attention of an employ
On June 25, 2026, at around 4:00 p.m., I placed a Starbucks order through the Yemeksepeti app for delivery to Ümraniye, ...Istanbul. I specifically ordered two different drinks: one hot beverage and one milk-based caramel coffee. However, when my order arrived, the hot drink had been delivered cold, an
I am filing a complaint about an experience I had on June 25, 2025, at around 3:12 p.m. at the Starbucks location on the... ground floor of Mall of Istanbul. When I asked the cashier, Ms. Z*****, to provide an iced paper cup with my drink—as has always been done during my previous visits—she refused my
On June 24, 2026, at around 6:00 p.m., I visited the Starbucks location at Sabiha Gökçen Airport. While placing my order... at the register, I was met with a rude and unnecessarily harsh attitude from the cashier. The employee's tone and behavior made the ordering process uncomfortable, and I felt as t
Because it is close to my workplace, I have been regularly ordering an Iced White Chocolate Mocha from the Starbucks loc...ation in Yıldırım Tower on Mevlana Boulevard. Unfortunately, for the past four to five months, I have experienced the exact same problem with approximately 10 to 15 consecutive ord
On June 23, 2026, at 5:00 p.m., I placed a Starbucks order through the Trendyol GO app under order number 11350376606. I... ordered an Iced Chai Tea Latte Venti, 591 ml, with oat milk, sugar-free vanilla syrup, whipped cream, and only three ice cubes. I also added specific notes asking for a stronger c
On Tuesday, June 23, at around 11:45 a.m., I ordered a coffee and a toast from the Starbucks location in the Tuzla area ...next to the 3M Migros on the 22-Meter Road in Fethiye through the Yemeksepeti app. The coffee that arrived was extremely poor in quality, and the toast was missing ingredients, had
This morning I placed a mobile order at the Starbucks located at 1805 Dennis Kemp Ln NW, Kennesaw, GA 30152. I ordered a... venti drink, but when my dad picked up the order from the store, I received a tall instead of the size I paid for. Since my dad collected the drink, I was not able to address the
On April 2, 2026, while returning from a business trip, I purchased a caramel macchiato and a latte from the Starbucks b...ranch located near Gate 106 in the domestic departures area of Esenboğa Airport. Since that day, both my colleague and I have been experiencing severe diarrhea, vomiting, headache
I visited the Starbucks located on Princeton Pike in Cincinnati, Ohio, and ordered a slice of strawberry matcha loaf. Th...e slice I was given was about half the size of a normal piece. When I pointed this out to the barista, I was told that nothing could be done about it, even though there were clearl
On 03.01.2026 between 18:00 and 19:00, I visited Akasya Mall Starbucks Kuzey store (Beymen entrance) and ordered one Ame...ricano and two Toffee Nut Lattes within the student campaign. Although the student ID was presented as required, I was told that the payment had to be made specifically with the st
The Starbucks Corporation is a global chain of coffee shops and related goods. From its 1971 inception in Seattle, Washington, Starbucks has expanded to become a global phenomenon, with more than 30,000 locations in 80 countries.
Coffee lovers may choose from a variety of beverages and snacks at Starbucks, including espresso, cappuccino, lattes, and iced coffee. Starbucks also has a smartphone app where consumers may pre-order drinks, accumulate points, and make digital payments in addition to in-store options. Coffee beans, cups, and brewing tools are just some of the coffee-related items customers may buy from them in-store or online.
