We added funds to the Starbucks mobile app using an İstanbulkart. While our other top-up transactions were completed suc...cessfully, the $21 payment never appeared in our Starbucks balance. The amount was still deducted from our İstanbulkart balance, leaving us without the funds or any explanation. W
On June 25, 2026, at around 3:00 p.m., I purchased a large Caramel Macchiato at the Starbucks location in Ataköy Galleri...a, Istanbul. The drink had no caramel flavor at all. It tasted like watered-down milk, with virtually no coffee or caramel flavor. When I brought this to the attention of an employ
On June 25, 2026, at around 4:00 p.m., I placed a Starbucks order through the Yemeksepeti app for delivery to Ümraniye, ...Istanbul. I specifically ordered two different drinks: one hot beverage and one milk-based caramel coffee. However, when my order arrived, the hot drink had been delivered cold, an
I am filing a complaint about an experience I had on June 25, 2025, at around 3:12 p.m. at the Starbucks location on the... ground floor of Mall of Istanbul. When I asked the cashier, Ms. Z*****, to provide an iced paper cup with my drink—as has always been done during my previous visits—she refused my
On June 24, 2026, at around 6:00 p.m., I visited the Starbucks location at Sabiha Gökçen Airport. While placing my order... at the register, I was met with a rude and unnecessarily harsh attitude from the cashier. The employee's tone and behavior made the ordering process uncomfortable, and I felt as t
Because it is close to my workplace, I have been regularly ordering an Iced White Chocolate Mocha from the Starbucks loc...ation in Yıldırım Tower on Mevlana Boulevard. Unfortunately, for the past four to five months, I have experienced the exact same problem with approximately 10 to 15 consecutive ord
On June 23, 2026, at 5:00 p.m., I placed a Starbucks order through the Trendyol GO app under order number 11350376606. I... ordered an Iced Chai Tea Latte Venti, 591 ml, with oat milk, sugar-free vanilla syrup, whipped cream, and only three ice cubes. I also added specific notes asking for a stronger c
On Tuesday, June 23, at around 11:45 a.m., I ordered a coffee and a toast from the Starbucks location in the Tuzla area ...next to the 3M Migros on the 22-Meter Road in Fethiye through the Yemeksepeti app. The coffee that arrived was extremely poor in quality, and the toast was missing ingredients, had
This morning I placed a mobile order at the Starbucks located at 1805 Dennis Kemp Ln NW, Kennesaw, GA 30152. I ordered a... venti drink, but when my dad picked up the order from the store, I received a tall instead of the size I paid for. Since my dad collected the drink, I was not able to address the
On April 2, 2026, while returning from a business trip, I purchased a caramel macchiato and a latte from the Starbucks b...ranch located near Gate 106 in the domestic departures area of Esenboğa Airport. Since that day, both my colleague and I have been experiencing severe diarrhea, vomiting, headache
I visited the Starbucks located on Princeton Pike in Cincinnati, Ohio, and ordered a slice of strawberry matcha loaf. Th...e slice I was given was about half the size of a normal piece. When I pointed this out to the barista, I was told that nothing could be done about it, even though there were clearl
On 03.01.2026 between 18:00 and 19:00, I visited Akasya Mall Starbucks Kuzey store (Beymen entrance) and ordered one Ame...ricano and two Toffee Nut Lattes within the student campaign. Although the student ID was presented as required, I was told that the payment had to be made specifically with the st
On 22.11.2025 at around 20:30, I went to Starbucks and waited at the counter for about five minutes, yet even though the... staff were right in front of me, no one acknowledged me. Only when I asked, “Are you taking orders?” did someone finally come over, but before taking my order, they kept repeating
I used Yemeksepeti to place an order from Starbucks and have been waiting for the bill or statement ever since, but noth...ing has been sent. I told customer service over and over that the "View Invoice" area doesn't show any documents, but they didn't do anything to help me. Making things even worse i
On September 30, 2025, I placed order number 10554017862 through Trendyol GO from the Starbucks Bakırköy Cevizlik branch.... My order included a Melon Refresha, a Caffè Latte, and a Poppy Seed Three Cheese pastry. To qualify for the Melon Refresha promotion and receive the drink for free, I spent a tot
I received a Starbucks cup as a gift, and after about a year the outer coating started to fade and became sticky. The cu...p now sticks to my hand and is very uncomfortable to use. The cup was usually washed in the dishwasher, and no other cleaning products were used. I am requesting that the product b
On Sunday, September 28, I purchased a cheese simit from the Starbucks Carousel branch in Bakırköy. When I opened it, I ...found a yellow-brown, solid substance of unknown origin inside. Previously, I had also bought a pastry from the same branch, and it contained a similar strange yellow-brown materia
On September 27, 2025, between 1:00–2:00 PM, my friend and I ordered an iced latte, a cookie, and a brownie at the Starb...ucks branch located at Doğu Garajı in Muratpaşa, Antalya. We have been regular customers of this branch for a long time and have never experienced such an issue before. However, th
I purchased two different thermoses from Starbucks at separate times. The first one was bought about three years ago fro...m the Bodrum Midtown branch, and the second one about a year and a half ago online. Both products were priced above ₺1,000, with one costing around ₺1,300. After using the first t
On September 24, 2025, after 9:50 PM, I ordered one large vanilla latte and one medium vanilla latte at the Starbucks Sü...reyya Plajı branch. However, I was given one small latte and one medium latte instead. When I went back to the counter to replace the small size with the large size I originally o
Every year on my birthday, 15 stars were automatically added to my Starbucks account as a reward. However, this year, ev...en though my birthday was on September 18, no stars were credited to my account. My registered email address is f***@gmail.com. I contacted Starbucks customer service to resolve t
At the Mersin Mezitli Marsis Starbucks branch, the cashier’s attitude and behavior towards me were completely unacceptab...le. First of all, the staff member asked for my ID, which is not within their authority. Only public officials are entitled to request identification. For a cashier or security sta
On June 24, 2025, at 22:56, I ordered two Iced Latte Macchiato Grande drinks from the Starbucks branch at Ankara Esenboğ...a Airport. Due to the crowd and a dispute at the counter between the cashier and another customer, the atmosphere was tense, and I made my payment without checking the amount. Late
At Starbucks Coffee, a rude female staff member threw away my coffee receipt at the end of the transaction, and when I a...sked for it afterward, she pulled out a random receipt from the trash instead. On top of that, she responded in a scolding tone as if she had done nothing wrong. I still haven’t re
The Starbucks Corporation is a global chain of coffee shops and related goods. From its 1971 inception in Seattle, Washington, Starbucks has expanded to become a global phenomenon, with more than 30,000 locations in 80 countries.
Coffee lovers may choose from a variety of beverages and snacks at Starbucks, including espresso, cappuccino, lattes, and iced coffee. Starbucks also has a smartphone app where consumers may pre-order drinks, accumulate points, and make digital payments in addition to in-store options. Coffee beans, cups, and brewing tools are just some of the coffee-related items customers may buy from them in-store or online.
