Sony

After taking only 3–4 photos with my Sony A7 IV camera, I started receiving... an error message stating, “Turn the camera off and on again.” Because of t...

Approximately 1.5 years ago, I purchased a 165 cm Sony Android TV from an Evdiz store in Eskişehir. The product has not ...even been in use for two years, yet approximately three months ago, a serious problem developed with the screen. The television turns on, but the entire screen appears heavily red,...

I have been experiencing a serious stick drift issue with both of the DualSense controllers that came with my Sony PlayS...tation 5 Digital Edition for approximately one month. While playing games, the character moves on its own, and the analog sticks move left or right even when I am not giving any in...

On August 17, 2026, I delivered my Sony 55X90J television, together with its original box, to Uğur Elektronik, a Sony au...thorized service center in Giresun. The problem with the television is that although the TV powers on, there is no picture on the screen at all. After three days had passed, I lea...

I purchased a used Sony PlayStation 4 Fat, and since receiving the device in mid-July, I have been experiencing a seriou...s problem specifically with its Wi-Fi connection. There does not appear to be any general problem with the console, but the wireless internet connection constantly disconnects, and...

I purchased my Sony PlayStation 5 Slim from Teknosa in October 2025 for approximately $586. Since the day I purchased it..., the console has had a problem where it suddenly shuts down on its own while I am playing games. The problem occurs every time I try to play, and I am unable to use the device pro...

I purchased a Sony DualSense Charging Station / PS5 wireless charging adapter from the MediaMarkt Alanya store on April ...15, 2025. Approximately 20 days ago, the charging station suddenly stopped charging my controllers even though it had never been dropped or subjected to any impact. When we inspect...

Yesterday evening around 7:00 PM, I performed thermal paste maintenance on my Sony PlayStation 3 Fat CECH-01 model conso...le. The device was normally working before this, but during the maintenance, the motherboard cable connecting the power/eject buttons was damaged, and because of this, the device n...

Last night, I purchased GTA 5 from the PS Store on my Sony PlayStation. Today, when I tried the game, I found out that I... would need a separate PS Plus subscription in order to play online. Since I don't want to pay an extra fee to play online, I tried to return the game, but I wasn't able to get a r...

I deleted my eFootball PES 2020 game, purchased through my Sony PlayStation account, to free up space in order to instal...l another game, and it completely disappeared from my PS4 game library. Even though the mobile app still shows the game as active in my account, I'm not allowed to download it to m...

I've been experiencing a DNS error on my Sony PlayStation 5 for about a month now. Because of this problem, I'm having d...ifficulty downloading games and running into serious trouble accessing certain online games. Since other devices using the same internet connection don't have this problem, and it ...

On 05/30/2026, my PlayStation Deluxe+ membership linked to my Sony PlayStation account was automatically renewed without... any approval from me and without prior notification, and $91 was charged from the credit card registered to my PSN account. This transaction took place through my PSN account regi...

I purchased a Sony PlayStation 5 DualSense Controller Charging Station from the seller “srmtelectronıc” through the Heps...iburada.com website on August 13, 2025, in Istanbul, Turkey. I have been using the product with its invoice since the date of purchase; however, for approximately the past month, t...

I’m trying to use the Sony Sound Connect app on my Samsung Galaxy A24 (Android 15), but every time I open it, I get an e...rror message saying “Unable to connect to the network.” Because of this, I can’t accept the User License Agreement, and the app won’t let me proceed at all. I’ve tried every troub...

I own several Sony products, including a DSC-S3000 digital camera and two MP3 players (NWZ-S544 and NWD-B103). I’ve kept... all three of these devices in my personal collection for years, maintaining them with great care. Once a month, I take them out to clean, check their battery status, and then stor...

I purchased my Sony WF-1000XM4 earbuds two years ago and have only used them occasionally, alternating with another devi...ce. When I first bought them, the performance was outstanding — sound quality, noise cancellation, everything worked perfectly. However, after a software update, the battery life d...

After speaking today with Sony Eurasia and their authorized service center, I learned that premium wireless earbuds such... as the Sony WF-1000XM4 are not eligible for battery replacement once the warranty period has expired. This policy means that when the battery eventually dies, the product cannot b...

On September 24, 2025, around 6:00 PM, I tried to purchase Uncharted 3 through Psapp, but by mistake, I ended up buying ...Uncharted 1 instead. About one hour after the purchase, I immediately requested a refund but received a message saying that the refund could not be processed. My transaction ID is ...

I purchased a PlayStation 5 when it was first released and have since used three different DualSense controllers, all of... which developed recurring issues without any user-related damage. These persistent problems clearly indicate a manufacturing defect rather than an isolated case. On my first Dual...

Hello, I purchased the PlayStation 5 console when it was first released, and since then I have had to use a total of thr...ee different DualSense controllers. All of these controllers have experienced recurring issues without any user-related damage, and I strongly believe these are not individual case...

About a month ago, I purchased a second-hand PlayStation 4 Pro 1TB CUH-7016B console. In the beginning, the device only ...had noticeable fan noise and some heating problems. However, recently, I started experiencing additional performance issues: brief half-second sound cutouts during gameplay, menu l...

I purchased a Sony headphone model (unspecified) and have been experiencing frequent disconnection issues when using it ...with my computer. Despite multiple visits to the Sony service center in Florya, the problem was never properly resolved. Each time, they provided temporary explanations, but none l...

I recently purchased a brand new PlayStation 5, but from the very beginning, I’ve been unable to enjoy the gaming experi...ence I was hoping for. I cannot purchase any games, nor can I complete the membership registration process—each attempt results in constant error messages. I specifically bought t...