At Starbucks Coffee, a rude female staff member threw away my coffee receipt at the end of the transaction, and when I asked for it afterward, she pulled out a random receipt from the trash instead. On top of that, she responded in a scolding tone as if she had done nothing wrong. I still haven’t received the actual receipt for the product I purchased—they simply refuse to give it to me. I even explained the situation calmly, but she showed no intention of helping. This kind of customer treatment does not suit a reputable brand like Starbucks, especially when I did nothing to deserve such behavior. I kindly request that the necessary action be taken.
I recently made a purchase at Starbucks, and the cashier, O***, failed to provide basic customer service. They neither asked for my name nor inquired about using the Starbucks app. There was no effort to ensure customer satisfaction—just a quick, impersonal transaction to take my order and move on. ...
I purchased 3 packs of coffee from Starbucks, expecting the quality I’ve come to know. Unfortunately, the grind size was completely wrong. The coffee doesn’t brew properly in my machine, and the taste is ruined every time. I tried to resolve the issue by going back to the store—not once, but twice. ...
I purchased a Starbucks-branded thermos, expecting high quality from such a well-known company. However, the lid leaks, making it impossible to use properly. When I went to the store to request a replacement, the staff told me this model has a manufacturing defect and many customers have reported th...
On 22.11.2025 at around 20:30, I went to Starbucks and waited at the counter for about five minutes, yet even though the staff were right in front of me, no one acknowledged me. Only when I asked, “Are you taking orders?” did someone finally come over, but before taking my order, they kept repeating...
I purchased a green-patterned steel thermos from a Starbucks store and used it for only two months before it started leaking from the bottom. When I went to the store to request a replacement, they refused because I didn’t have the receipt. I then contacted Starbucks customer support, hoping for a ...
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