Samsung UE58 TU7000UXTK TV Panel Defect


I have been using a Samsung UE50TU8000UXTK television in Istanbul, Türkiye, for 4 years, and I am very disappointed with the problems that keep repeating with this device. For the last 2 days, the TV turns the screen on and off every second, only the Tizen logo appears briefly, and then the screen goes black again, and I cannot use the remote or access any menu, so the TV is completely unusable. This is not the first time I have had trouble with this TV. Two years after I bought it, it had another problem, and the service came and repaired it. Now, again, after about 2 years, a new fault has appeared. The fact that similar problems repeat almost every 2 years makes me think that this series has a chronic problem and that even if it is repaired, another issue may occur again. I contacted Samsung customer service about the current fault. They told me that since the warranty has expired, I have to pay a fee both for the service to come to my home and for any possible repair. I am willing to pay the service visit fee, but I do not accept paying for the repair itself on a product that has had repeated faults in such a short period. My main expectation is that Samsung acknowledges that this model has recurring issues and offers me a solution that will not cause me new problems again. Ideally, I would like my television to be replaced with a different model, as I have lost confidence in this series due to recurring faults. However, since I assume this may not be accepted, at the very least, I request that the current fault be repaired free of charge, without any repair fee.


I bought a Samsung UE55TU8500UXTK TV from Vatan Bilgisayar on 22.07.2021. Yesterday, it started turning off and on by itself, getting stuck on the screen displaying "Smart TV by Tizen" with flickering text, while the remote control's light flashes. Ironically, this malfunction occurs just 8 months a...

I am using a Samsung 50TU8000 TV in Turkey, which I purchased from Trendyol. As of yesterday, the TV developed a panel problem and the screen went black. I had experienced the same problem with this TV once before, around two years ago, and now it has occurred again. Having the same panel issue repe...

I'm using a Samsung UE55TU8500U TV, but it has a problem: the screen randomly turns on and off. As a result, I contacted Samsung, and they dispatched a team. The team that arrived, however, stated that the TV had a problem with the panel and that the warranty had expired, offering to replace the pan...

I purchased my Samsung UE58TU7000 TV 4.5 years ago. Within just 4.5 years, it developed a serious panel failure and display problem; now the TV is completely unusable and won't turn on at all. I've been suffering from this since August 30, 2025. When I contacted Samsung customer service, they clearl...

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