On 22.11.2025 at around 20:30, I went to Starbucks and waited at the counter for about five minutes, yet even though the staff were right in front of me, no one acknowledged me. Only when I asked, “Are you taking orders?” did someone finally come over, but before taking my order, they kept repeating, “We will close in 30 minutes.” Shortly after, they reduced that time to 20 minutes, giving the impression that they didn’t even want us to order. Even though I told them their comments made me uncomfortable, the products I received were cold and carelessly prepared. It was obvious they made the drinks unwillingly. The hot chocolate, in particular, was one of the worst beverages I’ve ever had at Starbucks. Knowing the Starbucks brand and the usual staff standards, this experience left me really let down. The products I paid nearly 1,400 ₺ for ended up in the trash within 10 minutes. Due to this negative experience, I request a refund for the items I purchased and expect the necessary action to be taken regarding the staff involved.
On September 27, 2025, between 1:00–2:00 PM, my friend and I ordered an iced latte, a cookie, and a brownie at the Starbucks branch located at Doğu Garajı in Muratpaşa, Antalya. We have been regular customers of this branch for a long time and have never experienced such an issue before. However, th...
On January 23, 2025, at 10:00 PM, I visited the Starbucks branch at Avenue Mall. Before even placing my order, the staff rudely informed me that they would be closing at 11:00 PM. I proceeded with my order, but when my coffee was brought to the table, it was slammed down without a word—no "enjoy you...
I am writing about an unpleasant experience I had at the Starbucks in Istanbul Airport’s domestic terminal on November 9, at 5:30 a.m. After making several purchases and sitting down, I politely asked for some hot water to take my medicine. To my surprise, my simple request was rudely denied by a st...
I walked into the Starbucks İstanbul Maltepe İdealtepe location this morning to grab a coffee. After waiting for what felt like forever – a good 5 minutes – I ended up being late for work because of the traffic. I asked Miss Ece if she was the only one working, and she rudely responded, "Yes, just m...
On September 24, 2025, after 9:50 PM, I ordered one large vanilla latte and one medium vanilla latte at the Starbucks Süreyya Plajı branch. However, I was given one small latte and one medium latte instead. When I went back to the counter to replace the small size with the large size I originally o...
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