On June 24, 2025, at 22:56, I ordered two Iced Latte Macchiato Grande drinks from the Starbucks branch at Ankara Esenboğa Airport. Due to the crowd and a dispute at the counter between the cashier and another customer, the atmosphere was tense, and I made my payment without checking the amount. Later, when reviewing my bank transactions, I noticed that I was charged a total of ₺580 for the two drinks, even though the price of one drink was ₺245, meaning I should have paid ₺490 in total. I was overcharged ₺90. I paid with my bank card, and the transaction is clearly visible in my bank statement. Although I do not have the receipt or order number, the transaction can easily be identified with the date and time. I request a refund of the overcharged amount.
On September 24, 2025, after 9:50 PM, I ordered one large vanilla latte and one medium vanilla latte at the Starbucks Süreyya Plajı branch. However, I was given one small latte and one medium latte instead. When I went back to the counter to replace the small size with the large size I originally o...
On September 27, 2025, between 1:00–2:00 PM, my friend and I ordered an iced latte, a cookie, and a brownie at the Starbucks branch located at Doğu Garajı in Muratpaşa, Antalya. We have been regular customers of this branch for a long time and have never experienced such an issue before. However, th...
Today, I purchased coffee from the Starbucks machine inside the Opet station on the Ankara-Niğde highway and made the payment. Just then, they said "we're out of milk" and refused to give me the coffee. Later, the station attendant assured me they would add milk and give me the coffee, but they stil...
On September 30, 2025, I placed order number 10554017862 through Trendyol GO from the Starbucks Bakırköy Cevizlik branch. My order included a Melon Refresha, a Caffè Latte, and a Poppy Seed Three Cheese pastry. To qualify for the Melon Refresha promotion and receive the drink for free, I spent a tot...
I always look forward to my coffee time. However, today at Starbucks, the barista mistakenly added two drinks to my bill instead of one. When I pointed out the error, she responded with a deep sigh and rude behavior, frowning at me. Unfortunately, this isn't the first time I've experienced such trea...
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