Beko

I purchased home appliances from a Beko dealer in Izmir. I received the invoice and completed the full payment. However, the store has been closed for the past 10 days, and they do not answer any phone calls. My wedding is in three days, and my products are still not delivered. I contacted Beko cust...

My Beko refrigerator is not cooling and constantly shows a heat warning. Even though I cleaned the door gasket and dust from the motor, the issue persists, and the freezer compartment isn't working either. Despite reporting it to customer service and having a nearby service center, I was only given ...

On April 21, 2025, a Beko CMXD 9100 9kg 1000 rpm washing machine was installed. However, we did not use the machine for the first month after installation. When we started using it actively a month later, regardless of which program we used, the machine drained the water but never performed the spin...

I purchased a refrigerator from Sağdıç Ticaret, a Beko dealer located in Sivrihisar, Eskişehir. During the purchase process, neither the sales personnel nor any in-store signage, brochure, or verbal communication provided any information about Beko’s promotional campaign valid between 16–30 June 202...

I am absolutely furious with my Beko refrigerator! I've owned it for 10 months, and ever since we bought it, it has been cooling poorly. Initially, we didn't pay much attention, thinking it was normal, but recently, everything we put inside has started to spoil and mold! We contacted the authorized...

I bought one of Beko’s newest model clothes dryers expecting quality, but all I got was frustration. Just three months after purchase, the machine stopped drying completely. My clothes come out damp no matter what setting I use. Since then, I’ve opened five service requests. Each time, the technicia...

For the past six months my Beko front-load washing machine has done nothing but destroy my wardrobe and drain my patience. Service technicians have visited again and again, swapping out almost every part—motor, bearings, seals, even the drum—yet the core problem never disappears. The machine still “...

Two days ago, we bought a washing machine from Beko. Unfortunately, it doesn’t remove stains, the clothes don’t smell like fabric softener, and whites don’t come out clean. We contacted the store and technical service, and they came to inspect it. When we pointed out that the machine wasn't removing...

I participated in Beko’s “Gift Rain” sweepstakes after spending a total of ₺55,000 and joined the campaign using the code I received through the Oliz app. However, all information related to the campaign has been removed from the official websites. The sweepstakes was handed over to a company called...

I purchased the Beko 65-inch OLED TV, model 9290024227, and up until now, it worked fine. However, last night the TV suddenly shut off by itself, and since then, it hasn’t turned back on at all. When I plug it in, the screen stays completely black, although the standby light comes on. When I press ...

I bought a Beko refrigerator 12 days ago, and within the first 24 hours, the freezer completely iced over, even though it’s a no-frost model. I contacted technical service immediately, but since it was a holiday, they weren’t available. After the holiday, a technician came, took photos of the excess...

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The Beko brand air conditioner, model 51205, is not heating or cooling. I’ve called the service center, and while they schedule appointments, they cancel them on the scheduled date and time without providing any explanation. This has happened to me twice. What’s worse is that no one calls to inform ...

I purchased a five-drawer deep freezer from Beko. It was delivered on Thursday, and I was advised to let it sit for 4 hours before plugging it in, which I did. The next day, I began placing my meat inside. Suddenly, a warning symbol appeared on the freezer. I contacted the store where I bought it an...

Hello, last year I bought a Beko 75 inch TV to support it as a local and national brand. When the TV was delivered and installed there was a small hair-like stain on the screen, barely noticeable, the team who did the installation said it was dust, let it get dirty, get dusty, you can create a recor...

Dear Sir/Madam, I purchased a boiler from Beko Yalçınlar dealer in Mustafakemalpaşa, Bursa. During installation, the authorized service team found the boiler to be defective and said some parts needed to be replaced. Since the product was brand new, I refused the repair and requested a replacement. ...

I made a purchase as part of the Beko 70th Anniversary Sweepstakes Campaign, but the sweepstakes codes were never sent to me. I called customer service at 444 0 888 three times, yet I received no response. If the codes are not going to be sent and no entry to the sweepstakes will be granted, then wh...

On April 17, 2025, I purchased a refrigerator from the authorized Beko dealer in Çerkezköy, Tekirdağ. At the time of purchase, I clearly stated that I needed a model with a left-hinged door. I chose the product after confirming this need, and I was told that the information had been noted during the...

I purchased a Beko washing machine at the beginning of January, and I’ve been deeply disappointed from the start. The machine is extremely noisy during operation, and what’s worse, it doesn’t clean the clothes properly. For a brand like Beko, this performance is unacceptable. I’ve had the service t...

I purchased a Beko refrigerator on November 15, 2024, and ever since, I’ve been dealing with a persistent issue: condensation inside the fridge. I’ve reported the problem multiple times, and the service team has come out five times already. They even placed a monitoring device inside the unit and la...