I made a purchase as part of the Beko 70th Anniversary Sweepstakes Campaign, but the sweepstakes codes were never sent to me. I called customer service at 444 0 888 three times, yet I received no response. If the codes are not going to be sent and no entry to the sweepstakes will be granted, then why are your dealers being instructed to sell products under this campaign? Seeing such behavior from a well-established and reputable brand like Beko and Arçelik truly shakes consumer trust. It’s disappointing to experience this from a company of this size.
I participated in Beko’s “Gift Rain” sweepstakes after spending a total of ₺55,000 and joined the campaign using the code I received through the Oliz app. However, all information related to the campaign has been removed from the official websites. The sweepstakes was handed over to a company called...
On 08-02-2024, my spouse and I visited the Beko Akhisar Şekercioğlu branch to purchase a Beko km 99B dryer. A representative named R****** assisted us. When we mentioned the urgent need for the product, the representative assured us it would be delivered by the end of February. We made the payment i...
I purchased a 3-piece built-in set (Oven-Hob-Cooker-Dryer Hood) from Beko on 28.07.2023, which I purchased from the online website www.beko.com.tr. In addition to these products, I purchased a 4-Year Additional Warranty for each of them separately through the website during the order. However, these...
I purchased home appliances from a Beko dealer in Izmir. I received the invoice and completed the full payment. However, the store has been closed for the past 10 days, and they do not answer any phone calls. My wedding is in three days, and my products are still not delivered. I contacted Beko cust...
On April 2, I purchased a Beko refrigerator and dishwasher, and I requested that they be delivered to my new address on October 24. I also paid an additional ₺4,500 for the delivery fee by credit card. The total cost of the products was ₺47,700, so I paid ₺52,200 in total. I had my invoice issued on...
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