I bought one of Beko’s newest model clothes dryers expecting quality, but all I got was frustration. Just three months after purchase, the machine stopped drying completely. My clothes come out damp no matter what setting I use. Since then, I’ve opened five service requests. Each time, the technicians claimed there was “no issue,” even though the dryer clearly doesn’t work.
Eventually, they admitted the machine needed to be taken to the workshop. I told them repeatedly that the unit was clearly defective from the factory and demanded a full replacement. It’s been 8 months since purchase, and the dryer has never worked properly. They recently said they’d send a temporary replacement while mine was being repaired—but what arrived was an old, used, outdated model, nowhere near the “zero-packaged” product they promised.
On top of that, Beko’s service team has been disorganized, careless, and completely uninterested in customer satisfaction. I expected much better from a brand like Beko.
Beko, stop making excuses. I want this broken dryer replaced with a fully functioning new unit immediately—no more delays, no more patch jobs, and no more false promises.
A technical fault occurred with the Beko dryer I purchased. During operation, the machine stops on its own and doesn’t work. The technician who came to inspect it claimed to have reset the machine, but the issue persisted. They took the device and, three to four days later, called to inform me that ...
I purchased a Beko washing machine at the beginning of January, and I’ve been deeply disappointed from the start. The machine is extremely noisy during operation, and what’s worse, it doesn’t clean the clothes properly. For a brand like Beko, this performance is unacceptable. I’ve had the service t...
I bought a Beko washing machine in March 2023. In November 2023, I called for service for the first time because, during this period, the machine had started tearing my clothes. I waited for a while, but when the tearing continued, the service said it was due to the detergent and advised me to use l...
I’ve had enough of Beko washing machines. Our first Beko machine tore our clothes, left greasy stains, and when we called the official service, they told us the repair would be too expensive. Based on trust in the brand, we went ahead and bought a second Beko machine—and unbelievably, the same issue...
I purchased a Beko washing machine just four months ago, but it has been malfunctioning from the start. A 1.5-hour wash cycle takes up to 4 hours, and most of the time, the machine fails to spin properly. I have called Beko service three times, yet they still claim there is no issue with the machin...
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