Two days ago, we bought a washing machine from Beko. Unfortunately, it doesn’t remove stains, the clothes don’t smell like fabric softener, and whites don’t come out clean. We contacted the store and technical service, and they came to inspect it. When we pointed out that the machine wasn't removing stains, the representatives simply said, “This is not a stain-removal machine.” If it can’t remove stains, then what is it for? I requested a return, and while they claimed to forward the request to the regional office, they’re now refusing to accept the product back. They are not standing behind what they sell. I intend to sue and demand a refund.
I've been having persistent issues with my Beko washing machine since I purchased it, and the company has failed to resolve the problem despite multiple attempts. They've replaced both the drum and the door, but the machine continues to leave small, rust-like stains on white clothes that are impossi...
The CM 10120 model washing machine I bought from Beko 9 months ago has been causing issues with long washing times, damaging clothes, and failing to remove stains (like sweat or coffee stains). Initially, I raised concerns with the store where I purchased it, mentioning the extended washing duration...
I bought a Beko washing machine in March 2023. In November 2023, I called for service for the first time because, during this period, the machine had started tearing my clothes. I waited for a while, but when the tearing continued, the service said it was due to the detergent and advised me to use l...
A local Beko dealer is where I bought the Beko cm 10120 10 kg 1200D white washing machine. To my disappointment, the machine doesn't clean my clothes, even though I've tried different kinds of detergent. It also tears them, leaves black grease stains on them, and makes the colors fade. When the serv...
The Beko CMX10120 model washing machine I bought with confidence 2 months ago leaves oil stains on clothes. The service accepted that it left oil stains and made a one-to-one replacement. The machine that was brought leaves more oil stains than before. The service came again. A trial wash was done w...
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