"I thank Ms. Merve, the complaint manager, who listened to me as a person, investigated the matter, and is knowledgeable."
I am using a Pluxee meal card and I participated in a meal card campaign, b...ut my campaign bonus has not been loaded to my card. The campaign was suppo
Since October 6, 2025, I have submitted multiple applications through the Pluxee website to become a member business. Ho...wever, Pluxee does not accept my electronic wet signature, which is valid and recognized by public institutions, government offices, and banks. I encounter the same issue with ever
I had been using my Pluxee gift card through MGM, and after I left my job I discovered on September 30 that my card bala...nce had been deleted without any legal notice or warning. When I opened the app I was prompted to add the card and could no longer access my existing balance, which was approximate
Another inconvenience with the Pluxee gift certificate. Since its launch, this app seems determined to create problems f...or its users—constantly finding new ways to make things harder and more frustrating, always ready with a fresh inconvenience. I’ve been receiving a gift certificate from the Özdile
It has become impossible to log into your system. Even when we managed to log in before, nothing made sense. There is no... clarity on where the connection is, how to load a balance, or how to use the platform. The system redirects from one place to another, but it’s unclear what is located where. The
Don't make the mistake of working with Pluxee! We chose Sodexo, trusting that it is an old and well-established company,... but neither its service quality nor its system is workable. I would like to state that we are in great regret! It is a separate problem that you cannot reach anyone through any co
I need to address the fact that my refund of 15,000 ₺, mistakenly deposited into my Sodexo card, has not been processed.... Despite numerous emails and sending back a requested document with my signature, over a month has passed with no progress on my refund. Unfortunately, there's no direct contact pe
Dear Sodexo, I want to bring to your attention the Sodexo canteen at Nitte Meenakshi Institute of Technology. The worke...rs here in the morning eat and serve themselves while the serving spoons touch their used plates, and then they serve the same to our plates. These people behave harshly when we po
Sodexo recently made an app update, and I found myself unable to use my card. I contacted customer service, and they add...ed the card to the new app. However, I later noticed that the permission to make mobile payments had been revoked. When I inquired with Sodexo, they informed me that I needed to ob
I recently redeemed my Sodexo Fit voucher in order to use it at Lufian; however, the website lufian.com is giving me an ..."invalid code" error when I enter the six-digit code that was provided to me. Your customer service center has not offered a solution to this issue, despite the fact that a large n
