On August 6, 2025, I purchased a three-pack of 37.5-gram Ferrero Rocher chocolates through Migros Online Market in the Ç...eşme area of Izmir. Today, when I offered one of the chocolates to a guest, I discovered a live worm inside the chocolate. This was an extremely disturbing and disgusting experienc
When I opened a 172 g box of Ferrero Collection chocolates that I purchased from Macrocenter in Göktürk, I noticed that ...the chocolates had developed white patches and appeared to be covered with a layer that looked similar to oil or grease. The appearance was extremely unappetizing and concerning, s
On July 4, 2026, I purchased Ferrero Rocher chocolates from a BİM supermarket. When I opened the package, I noticed that... the chocolates were completely white and looked as though they had developed mold. This was concerning from a health and food safety perspective, and I was also very disappointed
On July 4, 2026, I purchased Ferrero Rocher chocolates from a BİM supermarket. When I opened the package, I noticed that... the chocolates were completely white and looked as though they were covered in mold. This was concerning from a health and food safety perspective, and I was also very disappointe
On May 29, I ordered an “8-piece Ferrero Rocher” product through Yemeksepeti. When I opened the package, I discovered th...at there were only 7 chocolates inside instead of the 8 that should have been included. I reported the issue through Ferrero Rocher’s official website approximately five minutes af
On April 24, I purchased a Kinder Surprise egg. When I opened it, I noticed that the chocolate had white, bubble-like sp...ots on its surface. Because of its appearance, we could not bring ourselves to eat the product, and I could not give it to my child. I contacted the company about the issue, and t
"They provided the necessary explanation and follow-up, and sent a small gift as an apology."
I recently purchased a Ferrero Rocher chocolate, expecting the rich, smooth taste I’ve always loved. But when I opened t...he package, I was shocked—instead of a solid chocolate tablet, I found nothing but powder! This is completely unacceptable for a brand that markets itself as premium and high-quali
On December 24, 2024, I purchased a Ferrero Rocher Goldene Momente product from Macro Center. When I opened the package,... I found a mysterious white object inside. I honestly hope it’s not a worm, but I have no way of knowing for sure. I never expected to face such a serious quality issue from a bra
On December 8, 2024, I purchased a Ferrero Grand Rocher chocolate from Migros. I have bought this product in previous ye...ars, and I know that in international versions, the chocolate contains smaller Ferrero Rocher pieces inside. However, when I opened the one I purchased, it was completely empty! T
I recently purchased Ferrero Rocher Raffaello from 5M, expecting the usual high quality, but I was extremely disappointe...d. The chocolates were stale, misshapen, and poorly packaged. Some were missing the almond inside, which is a key part of the product. I have always trusted Ferrero Rocher for its
While eating a Ferrero Rocher chocolate at work, I suddenly felt something sharp stabbing my palate. To my shock, there ...was a toothpick inside the chocolate! This could have caused serious harm, even life-threatening consequences if swallowed. How does such a dangerous object end up inside a package
On September 13, I purchased two boxes of Ferrero Rocher from Istanbul Airport's duty-free, only to find out that both w...ere stale. I’ve been buying chocolate from duty-free stores for years, but this time, it was obvious that these products had been sitting on the shelf for far too long. The texture
Today, I bought Ferrero Rocher chocolates from Migros, and to my shock and frustration, they were completely stale and s...poiled. The chocolates had strange white spots all over them, and the smell was noticeably off. Even the wafer inside tasted spoiled—this was definitely not what I expected from a
