"They provided the necessary explanation and follow-up, and sent a small gift as an apology."
I recently purchased a Ferrero Rocher chocolate, expecting the rich, smooth taste I’ve always loved. But when I opened the package, I was shocked—instead of a solid chocolate tablet, I found nothing but powder! This is completely unacceptable for a brand that markets itself as premium and high-quali...
On December 24, 2024, I purchased a Ferrero Rocher Goldene Momente product from Macro Center. When I opened the package, I found a mysterious white object inside. I honestly hope it’s not a worm, but I have no way of knowing for sure. I never expected to face such a serious quality issue from a bra...
On December 8, 2024, I purchased a Ferrero Grand Rocher chocolate from Migros. I have bought this product in previous years, and I know that in international versions, the chocolate contains smaller Ferrero Rocher pieces inside. However, when I opened the one I purchased, it was completely empty! T...
I recently purchased Ferrero Rocher Raffaello from 5M, expecting the usual high quality, but I was extremely disappointed. The chocolates were stale, misshapen, and poorly packaged. Some were missing the almond inside, which is a key part of the product. I have always trusted Ferrero Rocher for its...
While eating a Ferrero Rocher chocolate at work, I suddenly felt something sharp stabbing my palate. To my shock, there was a toothpick inside the chocolate! This could have caused serious harm, even life-threatening consequences if swallowed. How does such a dangerous object end up inside a package...
On September 13, I purchased two boxes of Ferrero Rocher from Istanbul Airport's duty-free, only to find out that both were stale. I’ve been buying chocolate from duty-free stores for years, but this time, it was obvious that these products had been sitting on the shelf for far too long. The texture...
I just bought a Ferrero chocolate, and it looks completely spoiled! The surface has a strange white coating, making it look unappetizing and unsafe to eat. Thankfully, I didn’t take a bite, but this is unacceptable for a product meant for consumption. The expiration date hasn’t even passed, yet the...
Today, I bought Ferrero Rocher chocolates from Migros, and to my shock and frustration, they were completely stale and spoiled. The chocolates had strange white spots all over them, and the smell was noticeably off. Even the wafer inside tasted spoiled—this was definitely not what I expected from a ...
