I purchased home appliances from a Beko dealer in Izmir. I received the invoice and completed the full payment. However, the store has been closed for the past 10 days, and they do not answer any phone calls. My wedding is in three days, and my products are still not delivered. I contacted Beko customer service, but they provided no solution; they only keep saying “we reported it” without any action. Many people are in the same situation. Beko is not standing behind its dealers’ irresponsibility. If my products cannot be delivered, I demand a full refund. Otherwise, I will proceed with legal action and file a complaint with the Consumer Arbitration Board.
On April 2, I purchased a Beko refrigerator and dishwasher, and I requested that they be delivered to my new address on October 24. I also paid an additional ₺4,500 for the delivery fee by credit card. The total cost of the products was ₺47,700, so I paid ₺52,200 in total. I had my invoice issued on...
I ordered home appliances nine months ago, 1.5-2 months before my wedding date. Despite this, all of my appliances arrived in pieces, and Beko has yet to deliver my 1200 TL hood, leaving me completely distraught. They keep making excuses and delaying things, and it's still not here. I've called cust...
I purchased two products from Beko's official website, and despite emphasizing the urgency, it has been 11 days without delivery or any help from customer service. One of my items requires international delivery, and I chose Beko for its reputed reliability. However, their customer service is unhelp...
On July 27, I placed an order worth ₺196,966.64 through Beko.com.tr (Order No: 119126539) as part of a wedding set purchase. The delivery and service process took place in Başakşehir, Istanbul. While the oven and hood were eventually delivered after delays, the problems with my dishwasher (Beko BM 6...
I purchased a KMX-90S dryer from the Izmit Piranlar branch of Beko. They made a delivery promise for the month of January, but unfortunately, it never came to fruition. Later, they promised me it would arrive by the end of February, but once again, it never showed up. They informed me that the deliv...
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