I purchased a Bepanthol product through Trendyol. Although the product is still within its expiration date, its color an...d consistency are different from normal and it appears to be spoiled. For this reason, I do not feel comfortable using the product safely. Because the product appears to be defect
I have been using Bepanthol Eye eye drops for a long time. I never had any problems in the past, but for approximately t...he last six months, I have encountered the same apparent manufacturing issue with every product I have purchased. I have purchased a total of three or four tubes from two or three
About a month ago, I purchased Bepanthol Derma Moisturizing and Nourishing Cream from a Migros Mion store. When I tried ...to use the product, I noticed that the cream smelled sour and had a runnier consistency than usual. I therefore believe the product is spoiled. I was concerned about the potential
About a month ago, I purchased Bepanthol Derma Moisturizing and Nourishing Cream from a Migros Mion store. When I tried ...to use it, I noticed that the cream had a sour, spoiled smell and a much runnier consistency than normal. For this reason, I believe the product has gone bad. I was concerned about
On May 19, 2026, I purchased “Bepanthol Sensidaily Daily Intensive Moisturizing Body Care Cream 400 ml, Pack of 6, With ...a Free 10 g Travel-Size Product” through Hepsiburada from a store where Bepanthol was listed as the seller. Before opening any of the full-size products, I tried the complimentary
I would like to report a problem I experienced with Bepanthol Derma Moisturizing and Nourishing SPF 25. Years ago, I use...d an SPF 25 moisturizer that Bepanthol sold under a different product name without experiencing any issues. Because of that positive experience, I purchased this product with confi
On September 24, 2025, I purchased two units of Bepanthol Sensidaily Face and Body Cleansing Gel (200 ml) through the Mi...gros Mion app under Order No: 725413452. Because my skin is very sensitive and dry, I chose this product based on its gentle ingredients. I opened only one of the bottles and used
I have been using Bepanthol Moisturizing Eye Drops for about two weeks, and the quality of the dropper is extremely poor.... When I try to use the drops, it can take up to two hours for a drop to come out. This makes the product very difficult to use and does not meet my expectations. I purchased the
I purchased two creams from Bepanthol—one Bepanthol Derma and one Bepanthol Sensiderm. The Derma cream had a security se...al, but the Sensiderm product did not. I’m not sure whether it’s manufactured this way or if the product was previously opened. For a premium brand like Bepanthol, I don’t understa
On September 13, 2025, I purchased Bepanthol Hand and Face Skin Care Cream from Logo Pharmacy. I used the product regula...rly, morning and evening, for about two weeks. Within a short time, the scent of the cream changed drastically, developing an unpleasant, chemical, sour odor. Additionally, the tex
I took my baby to the hospital because of red bumps on the face, and the doctor prescribed Bepanthol Sensiderm anti-itch... cream. After using the cream, the symptoms on my baby’s face became even worse. When I tested it on the arm, similar bumps appeared there as well. This issue began about ten days
My baby is 9 months old, and since birth I have only used Bepanthol Baby Diaper Rash Ointment. Until now, we never had a...ny problems—the product always worked very well. However, I recently bought a new 100g tube and used it for the first time on September 30. When I used it again on October 2, even
I used Bepantol Wound-Healing Gel on my face for the first time just now. Immediately after applying it, I experienced s...evere burning, redness, and swelling on my skin. I purchased the product from a pharmacy and did not see any warning information regarding such reactions. Due to this adverse expe
On August 10, 2025, I experienced an issue with the Bepanthol Derma Hand and Face Cream that I purchased from Narecza. T...he product’s expiration date is 01/2026, and the batch number is 2301393. When I first opened the cream, I didn’t notice any pleasant scent, but over time I began to detect an unpl
I recently purchased a second Bepanthol lip balm stick, expecting the same quality and moisturizing effect as the one I ...had nearly finished. However, to my surprise and frustration, the second product I received was nothing like the first one. The packaging looked different, and more importantly, th
On April 7, 2025, I placed an order on Trendyol for Bepanthol facial cleansing gel and cream, clearly selecting Bepantho...l as the seller. After the payment was processed, I received the invoice and noticed that the product was actually shipped by a company named Afilli Kozmetik, not Bepanthol. This i
I purchased the Bepanthol Sensiderm Anti-Itch Cream based on its promises to relieve itching and repair the skin barrier..., especially since it clearly states it is formulated for eczema-prone skin. I had high expectations given the brand’s reputation, but my experience was anything but positive. The
I was prescribed Bepanthol throat lozenges by a doctor at Memorial Hospital after experiencing throat swelling. Given th...e brand's strong presence in the pharmaceutical market, I had a certain level of trust and expectation. Unfortunately, the experience turned out to be extremely disappointing on mu
I bought Bepanthol Baby Diaper Rash Cream from the official Bepanthol seller on Trendyol, expecting the same quality and... results I’ve trusted for a long time. But this time, it was a complete disappointment. Not only did the cream fail to prevent my baby’s rash—it actually made it worse. My baby’s s
I recently purchased a Bepanthol Derma cream from a Migros Mion store, and I was genuinely shocked to find that it had n...o hygienic protective seal. How is it acceptable that such a sensitive skincare product, especially one that is quite expensive, comes without even a simple tamper-evident cap? Thi
I recently purchased Bepanthol cream from Boyner, but when it arrived, I was shocked to see that the expiration date was... 10/2024. On top of that, the box was severely damaged and torn, making it look like it had been sitting on a shelf for years. This is completely unacceptable from a well-known ret
I have clear, acne-free skin, and I trusted Bepanthol Derma as a high-quality brand for skincare. Wanting a gentle daily... cleanser, I purchased the Bepanthol Derma Purifying & Revitalizing Face Wash, which claims to cleanse without drying out the skin. However, instead of providing hydration and nou
I purchased the Bepanthol Sensidaily 400ml cream, but the pump mechanism doesn’t work at all. Considering the high price... of this product, this issue is unacceptable and creates unnecessary inconvenience. A defective pump makes it extremely difficult to use the product, which is frustrating for custo
I used Bepanthol lip cream, expecting relief, but it severely dried out my lips, causing peeling and crusting at the cor...ners. This led to intense itching, burning, and painful sores that made it difficult to open or close my mouth. Assuming it would improve with continued use, the symptoms only wors
