JBL

62100
(13 reviews)
Write a Complaint
139 Complaints
JBL
62100
(13 reviews)
Write a Complaint

New JBL Bluetooth Headphones Keep Cutting Out on First Use

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Ömer
December 19, 2025 1:37 am
21
5
Meltem is very satisfied with the result
Resolved

Lost One JBL Tune Beam 2 Earbud and Can’t Reach Customer Support

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Meltem
December 17, 2025 1:07 pm
13

"They got in touch immediately to solve the problem. I am grateful."

JBL Tune 525BT Charging Light Turns Off After Five Minutes

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Sedanur
December 11, 2025 6:47 pm
12
1
Mustafa is completely dissatisfied with the result

I Face JBL 720BT Hinge Breaking and Warranty Denial for a Known Defect

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Mustafa
December 11, 2025 6:40 pm
77
I Face JBL 720BT Hinge Breaking and Warranty Denial for a Known Defect
I Face JBL 720BT Hinge Breaking and Warranty Denial for a Known Defect

JBL Pro TWS 2 Owner Seeks Single Earbud Replacement After Loss

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Mk St
November 24, 2025 2:51 pm
8

JBL Tune Flex 2 Owner Seeks Replacement Charging Case After Loss

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Samet
November 24, 2025 1:22 pm
9

JBL Tune 230 NC TWS And Tune Flex Right Earbud Issues With No Resolution

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Eray
November 24, 2025 1:18 pm
22

JBL 560BT Stops Charging After Only One Month of Use

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Adnan
November 21, 2025 2:18 pm
7

JBL Tune Flex Left Earbud Stops Charging After Short Use

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Berat
November 20, 2025 8:11 pm
17
JBL Tune Flex Left Earbud Stops Charging After Short Use

JBL Tune Flex Right Earbud Stops Charging After One Year

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Bora
November 20, 2025 5:12 pm
20

New JBL Tune 720BT Won’t Reconnect to App After Initial Setup

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Osman
November 19, 2025 10:25 pm
8
new-jbl-tune-720bt-wont-reconnect-to-app-after-initial-setup-1.jpg

JBL Tune Flex 2 Registers Ghost Touches Under Sunlight

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Y. Güray
November 18, 2025 1:41 am
21

JBL Wave Flex Right Earbud Stops Producing Sound

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Hilal
November 16, 2025 8:29 pm
11
1
Mustafa is completely dissatisfied with the result

JBL Quantum 100 No Sound Issue - Warranty Denied As User Error

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Mustafa
November 16, 2025 8:01 pm
38
JBL Quantum 100 No Sound Issue - Warranty Denied As User Error
JBL Quantum 100 No Sound Issue - Warranty Denied As User Error
jbl-quantum-100-no-sound-issue-warranty-denied-as-user-error-5.jpg
jbl-quantum-100-no-sound-issue-warranty-denied-as-user-error-4.jpg

JBL Tune Flex2 Headphones Deliver Poor Call Quality and Low Sound Output

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Ersin
November 15, 2025 12:58 pm
14

JBL 570BT Bluetooth Headphones Pair Successfully but Have No Audio

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Ulaş
November 12, 2025 9:11 am
9
4
İsmail is satisfied with the result
Resolved
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İsmail
November 10, 2025 2:39 am
1
İsmail Removed the Complaint from Publication

PhotoGrid Free Trial Leads to Unexpected Charge and Refund Refusal

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Hamdi
November 06, 2025 11:47 pm
9

JBL Tune Flex Right Earbud Battery Drains Quickly – How to Fix It

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Yiğit
October 15, 2025 1:21 pm
82

JBL 520BT Not Turning On – No Light or Power After Charging

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Zeynep
October 14, 2025 10:47 pm
73
JBL 520BT Not Turning On – No Light or Power After Charging
5
Melek is very satisfied with the result
Resolved

JBL 520 Button Not Working – Power and Volume Controls Broken

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Melek
October 14, 2025 9:15 pm
31

"I will send the product for repair, hopefully it will come back fixed."

JBL Tune 310C Microphone Not Working on Poco X7 Pro

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Selim
October 14, 2025 2:15 pm
42

Frequently Asked Questions (FAQ)

How can I fix my JBL headphones' connectivity problems?
  • If you're having connectivity issues with your JBL headphones:
  • Consider resetting both the headphones and the device to which you're attempting to connect.
  • You may also try turning Bluetooth off and on both devices, as well as unpairing and mending them.
  • Also, ensure that the headphones are fully charged and that they are within range of the device to which you are attempting to connect.
What’s JBL's warranty policy?
  • The warranty coverage for JBL headphones varies based on the model and your location. JBL headphones are typically covered by a one-year limited warranty that covers manufacturing flaws and defective materials. Certain models may have extended warranties, and extra coverage may be available through retailers or third-party warranty providers.
How long do JBL headphones typically last?
  • Use, care, and the particular type of JBL headphones all affect how long they'll last. If you treat your JBL headphones well, they should last you for years. But, remember that headphones are a consumable item and will need to be replaced over time.
How long is the JBL headphone warranty valid?
  • JBL headphones have varying warranty periods based on the model and the country of purchase. JBL headphones typically provide a one-year limited warranty, while certain models may have a longer period of coverage. If you want to know what is and isn't covered by your model's warranty, you should read the warranty documentation.
How can I reach JBL customer support center?
  • There are various ways to contact JBL support:
  • - Call JBL's product specialists at 800-336-4525. From Monday to Friday, 9:00 am to 11:00 pm (EST), and Saturday to Sunday, 9:00 am to 5:00 pm, they may answer your inquiries (EST).
  • - Chat with JBL support. Visit their website and click the chat icon.
  • - Lastly, JBL offers text-based help. Monday through Friday, 9:00 am–8:00 pm, you can text a support person at 628-333-7807. (EST).

About JBL

JBL manufactures audio tools that can be used in both home and business settings. JBL offers a wide range of products including wireless speakers, headphones, home audio systems, portable speakers, sound bars, and professional audio equipment. Audiophiles, gamers, and professionals prefer JBL products as they are known to offer good sound quality and reliable performance.

JBL is active in numerous regions including the United States, Europe, Asia, and Australia. You can buy the company's products in stores worldwide, as well as on various online marketplaces and the company's own website.