I have been using a JBL Tune Beam 2 earphone set and around two months ago I lost the right earbud. After this, I contac...ted the place where I purchased the product and asked whether it would be possible to obtain only the right earbud or to benefit from support within the scope of warranty for this
On March 18, 2026, I purchased a pair of JBL Tune Flex 2 headphones from the Media Markt store at Ankara Kentpark Mall f...or approximately ₺3,500, paid by bank card. From the first day of use, I noticed that during phone calls, the microphone transmitted wind, ambient, vehicle, crackling and hissing s
I purchased a JBL Endurance Peak 3 from Aztek Teknoloji Ürünleri Tic. AŞ and have been using it for approximately 21 mon...ths. In April 2026, the product suddenly broke at the joint where the silicone hook opens to place the earphone on the ear. This damage occurred during completely normal daily use
On February 15, 2026, I purchased JBL Live 770NC headphones through Amazon. Although the product is only about two month...s old, for the past three days I have started hearing a clear crackling and static noise coming from the right earcup. This issue is seriously affecting both the sound quality and
On 1 February 2026, I purchased a JBL 520 BT headphone from Media Markt with my own savings as a student. Unfortunately,... on 29 March 2026, I lost this headphone in Antalya, in the Doğu Garajı area. I still have the purchase document and warranty records. As I am in my university entrance exam year,
I have been using my JBL Soundgear TWC earbuds for about one year, and recently the charging port burned out, making it ...impossible to charge or use the product. This issue is clearly not due to misuse but rather a failure that occurred during normal use. I purchased the earbuds through Trendyol. Af
I have been using a JBL Tune 570BT headphone that I purchased from MediaMarkt approximately two years ago. At the time o...f purchase, I also bought an additional warranty/protection plan. About a week ago, the device began malfunctioning. The headphones no longer power on or charge properly. On the r
On November 28, 2024, I purchased JBL Tune 770 wireless headphones from Media Markt. Although I used the product careful...ly and under normal conditions, the hinge section of the headphones suddenly broke on Friday, February 6, 2026. There was no impact, drop, or any situation that could be considered
I purchased a JBL Bluetooth headset today from Vatan Bilgisayar for $26 USD. I started using the product about two hours... ago, and the issue appeared during the very first use. While listening to lesson content on my computer, the sound keeps cutting out, making it impossible to use the headphones pr
I purchased a JBL 720BT over-ear Bluetooth headset through Trendyol, and about a week ago, the right hinge connection of... the headphones broke. I sent the product to the authorized service under warranty. Even though this is a widely reported and chronic issue experienced by many users of this model,
I first purchased the JBL Tune 230 NC TWS earbuds. I had an issue with this product because the right earbud was not cha...rging, and the product was replaced. After the replacement, I was given the JBL Tune Flex model. However, I encountered a different problem with this one as well. When I first rece
Despite my JBL Quantum 100 headset having a 2-year warranty, it stopped producing sound in the 17th month. I sent the pr...oduct to service through Teknosa store. After about two weeks, it was returned without any repair, labeled as “user error,” and I was offered a different product for an additional
On October 7, 2025, I ordered JBL Flip7 Bluetooth Speaker, IP67, Pink. My order number is 206678637538. I bought it as a... gift for my daughter, but when she opened it and looked at it, she didn't like the color and dimensions, so we decided to return it. I returned the product, unused and undamaged,
I purchased my JBL 510BT headphones around 2023 through Trendyol and had been using them without any issues until now. H...owever, today they suddenly stopped connecting to my Samsung S21 phone and other devices I tested. The blue light on the headphones turns on, but the connection does not occur. I t
"Hello, Following my complaint, I received a call from JBL Beşiktaş Service, and I honestly didn’t expect such a quick response. I’d especially like to thank Mr. Emirhan, who called me—he was very attentive. I took the headphones to the Marmara Park MediaMarkt store, explained the issue, and they immediately gave me a new pair. I'm truly grateful to JBL for standing behind their product."
On 19.09.2024, I bought JBL tune 720BT headphones for my daughter from Vatan Bilgisayar. The right side of the headphone... broke. Since it was under warranty, I sent it to service (service number 484981). Today they called and said that the fractures were not under warranty and would not be repaired.
I’ve been using the JBL 520BT, and I’ve recently encountered a frustrating problem when trying to connect it to my compu...ter. Whenever I attempt to enjoy music or watch something, the device continuously announces “power on connected,” as if it’s stuck in a loop of disconnecting and reconnecting endl
In November, I bought a JBL Live Beam 3 earphone for my wife from Japan. Last week, the left earbud accidentally fell in...to the sea. I emailed JBL’s support page and was told that they do not sell individual earbuds. I also called Aztek, JBL’s authorized service provider in Turkey, and they confirmed
I bought my JBL 510BT headphones about 11 months ago, and a month ago they suddenly started showing incorrect battery le...vels every time I turned them on. At first, I thought the issue might be with my phone, but I also noticed that the battery was draining much faster than before. I even tried pairi
On April 7, 2025, I purchased the “JBL Tune Flex2 NC Ghost Purple Bluetooth In-Ear Headphones” from MediaMarkt. From the... moment I took the product out of the box, there was a noticeable static noise in both earbuds, and this issue worsened over time. Despite resetting the headphones and trying them
JBL manufactures audio tools that can be used in both home and business settings. JBL offers a wide range of products including wireless speakers, headphones, home audio systems, portable speakers, sound bars, and professional audio equipment. Audiophiles, gamers, and professionals prefer JBL products as they are known to offer good sound quality and reliable performance.
JBL is active in numerous regions including the United States, Europe, Asia, and Australia. You can buy the company's products in stores worldwide, as well as on various online marketplaces and the company's own website.
