About a year ago, I purchased a plain white T-shirt from your Osyho Buyaka store in Istanbul. Even though I have worn it... no more than five times, it started developing tears and loose stitching in several areas and quickly became unwearable. As soon as I noticed the problem, I returned to the Buyak
I placed order No. 60069060679 on Oysho's website on June 25, 2026, and it was delivered to me on July 2, 2026. Although... my order was supposed to contain seven items, the package only included six. My high-waisted green leggings were missing from the shipment. I contacted customer service immediate
About three weeks ago, I purchased a tracksuit from the Oysho website for $130. Even though I have only worn it once or ...twice and washed it just twice, the fabric has already developed significant pilling throughout the garment. I did not expect a product from a premium-priced brand to deteriorate t
I am writing to complain about an unpleasant experience I had at the Oysho store in Cevahir Mall at approximately 5:30 p....m. on July 3. When I took the items I wanted to purchase to the checkout, the employees told me they could not process my purchase at the regular register and that I was required
On May 6, 2026, I purchased a matching top and bottom set from the Oysho store at Akbatı Shopping Mall in Esenyurt, Ista...nbul. I wore the pants only once, on a holiday, and exclusively at home. I did not go outside or subject the garment to any unusual use. When I later attempted to wear the top for
"It's fixed!!!"
Approximately two months ago, I placed order number 60086952322 on Oysho using a friend’s credit card. That order was la...ter canceled, and ever since that cancellation, every order I attempt to place through Oysho or Zara using my own account and my own credit card is automatically canceled shortly a
On April 6, 2026, I purchased the “Soft-Touch Striped Modal Pants” from the Oysho store on Trendyol. My order number is ...OTA2026000213108. Although I have worn the pants only four or five times, the fabric has already developed significant signs of deterioration. The most noticeable issues are on th
On January 20, 2026, I purchased the “Soft-Touch Ribbed Straight-Leg Modal Pants” in size XS from the Oysho store on Tre...ndyol for approximately $57. I wore the pants only once, yet by the end of the very first day, noticeable pilling had developed around the hem area, and the fabric had started comi
On January 22, 2026, I purchased the “Brown Soft-Touch Modal Long Pocket Jacket” and its matching set from the Oysho sto...re on Trendyol. My order number is Ota202*****64070. I wore the outfit only once and followed all care and usage instructions carefully. Despite this, I encountered serious quality
Around late April or early May of last year, I purchased a matching sweatshirt and sweatpants set from the Oysho store a...t Maltepe Piazza Shopping Mall in Istanbul. I chose the set because I expected good quality from the brand and genuinely liked both its appearance and comfort. Unfortunately, desp
On May 3, 2026, I purchased a pair of leggings from the Oysho store located in Marmara Park, Beylikdüzü, for approximate...ly $43. A few days ago, I wore the leggings for the first time and only realized there was a hole in the back of the garment after my daughter pointed it out. I had never noticed t
On May 6, 2026, I purchased a pair of leggings from the Oysho online store. On May 13, at approximately 5:00 p.m., I ret...urned the product to the Oysho store located in Marmara Park Shopping Mall. However, despite 13 days having passed since the return, I still have not received my refund. My order
I purchased a long puffer coat from the Oysho store in Istanbul in January. I did not use the coat at all, and in Februa...ry I noticed a tear on the sleeve. After noticing the defect, I took the coat to the store and requested an examination. However, without any detailed inspection, I was told that I
I placed an online order from Oysho on December 11 for a pair of modal pants, with the order number 60059850327. On Dece...mber 12, I received an email informing me that my order had been shipped. However, for 8 days the tracking status has remained stuck on “in transit,” and the courier company has cl
On October 22, 2025, I purchased a product from Oysho with tracking number 9858681550. However, on the same day, I had a... serious accident in which my wrist was broken in two places, and I had to undergo surgery. Due to this medical situation, I missed the 14-day return period by one week. I submitte
I purchased a Maxi Baby Care Backpack from Oysho’s official website, and I’ve experienced serious quality issues with th...e product. After only the second use, the hook used to attach the bag to the stroller broke. Then, by the third or fourth use, the insulated front pocket’s inner aluminum-like ther
I purchased a pair of leggings from Oysho in February 2024. About two months ago, I noticed that the inner lining had co...me apart. When I bought the product, I was told it came with a two-year warranty. However, when I went to the Maltepe Piazza store, I was informed that the product was “out of seas
On November 5, 2025, I purchased the “Aerogelli Fellex Water-Repellent Long Puffer Jacket” from Oysho’s online store. Wh...en the product arrived, it was much thinner than it appeared in the images, and not nearly as padded as described. Because of this, I immediately initiated a return on the same day
On September 28, 2025, I placed an order on the Orcanic Scarf website for the Premium Oysho Edoril Two-Piece Set TK10025...5 – Navy – Size 2 (40–42) (Order No: 1017450). It has now been over a month, and my order still has not been shipped. When I contacted customer service, I was told that orders wou
On September 30, I placed an order with OrganicScarfs: a burgundy two-piece set (with fabric from Oysho and a free scarf... included). My order number is 1019250. At checkout I was informed that the item was a pre-order and would be delivered between October 11 and 18. Yet it has now been six weeks and
In February 2025, I purchased a pair of lined, flared leggings from the Oysho Nişantaşı store, and I’m extremely dissati...sfied with the product. From the very first time I wore it, the inner lining kept bothering me, folding over, and since it’s seamless, the lining eventually separated completely fr
On October 8, 2025, I tried to return a product I had purchased by card from the Oysho store in Capacity Mall. The item ...was never removed from its packaging and was completely unused. However, store employees rejected my return, claiming the product had a stain and smelled of perfume. This was compl
On October 11, I placed an order on the organikscarf website for the Premium Oysho Liona Two-Piece Set (TK100256, size 3...6–38) and paid $40 with my credit card. After completing the purchase, I was only given a tracking code (1039279), but it shows no progress or shipment updates. Later, I was infor
On October 6, 2025, I placed an online order with Oysho (Order No: 60056824569) to purchase a pair of boots. During chec...kout, it was stated that delivery would take 1–3 days, yet it has now been six days and the order still hasn’t been delivered. The delivery was supposed to be handled by Kargoist,
