I purchased a long puffer coat from the Oysho store in Istanbul in January. I did not use the coat at all, and in February I noticed a tear on the sleeve. After noticing the defect, I took the coat to the store and requested an examination. However, without any detailed inspection, I was told that I...
I placed an online order from Oysho on December 11 for a pair of modal pants, with the order number 60059850327. On December 12, I received an email informing me that my order had been shipped. However, for 8 days the tracking status has remained stuck on “in transit,” and the courier company has cl...
On October 22, 2025, I purchased a product from Oysho with tracking number 9858681550. However, on the same day, I had a serious accident in which my wrist was broken in two places, and I had to undergo surgery. Due to this medical situation, I missed the 14-day return period by one week. I submitte...
I purchased a Maxi Baby Care Backpack from Oysho’s official website, and I’ve experienced serious quality issues with the product. After only the second use, the hook used to attach the bag to the stroller broke. Then, by the third or fourth use, the insulated front pocket’s inner aluminum-like ther...
I purchased a pair of leggings from Oysho in February 2024. About two months ago, I noticed that the inner lining had come apart. When I bought the product, I was told it came with a two-year warranty. However, when I went to the Maltepe Piazza store, I was informed that the product was “out of seas...
On November 5, 2025, I purchased the “Aerogelli Fellex Water-Repellent Long Puffer Jacket” from Oysho’s online store. When the product arrived, it was much thinner than it appeared in the images, and not nearly as padded as described. Because of this, I immediately initiated a return on the same day...
On September 28, 2025, I placed an order on the Orcanic Scarf website for the Premium Oysho Edoril Two-Piece Set TK100255 – Navy – Size 2 (40–42) (Order No: 1017450). It has now been over a month, and my order still has not been shipped. When I contacted customer service, I was told that orders wou...
On September 30, I placed an order with OrganicScarfs: a burgundy two-piece set (with fabric from Oysho and a free scarf included). My order number is 1019250. At checkout I was informed that the item was a pre-order and would be delivered between October 11 and 18. Yet it has now been six weeks and...
In February 2025, I purchased a pair of lined, flared leggings from the Oysho Nişantaşı store, and I’m extremely dissatisfied with the product. From the very first time I wore it, the inner lining kept bothering me, folding over, and since it’s seamless, the lining eventually separated completely fr...
On October 8, 2025, I tried to return a product I had purchased by card from the Oysho store in Capacity Mall. The item was never removed from its packaging and was completely unused. However, store employees rejected my return, claiming the product had a stain and smelled of perfume. This was compl...
On October 11, I placed an order on the organikscarf website for the Premium Oysho Liona Two-Piece Set (TK100256, size 36–38) and paid $40 with my credit card. After completing the purchase, I was only given a tracking code (1039279), but it shows no progress or shipment updates. Later, I was infor...
On October 6, 2025, I placed an online order with Oysho (Order No: 60056824569) to purchase a pair of boots. During checkout, it was stated that delivery would take 1–3 days, yet it has now been six days and the order still hasn’t been delivered. The delivery was supposed to be handled by Kargoist,...
I ordered a medium-sized Oysho snap-button pants through Trendyol (Order No: 10552822518). After the order was marked as shipped, it was returned to the seller before ever reaching me. However, it’s now been almost 10 days, and my $87 (2,540 TRY) refund still hasn’t been processed. The return status...
On September 15, 2025, I placed an order (#60056184617) from Oysho’s online store. My order included leggings, a sweatshirt, a jacket, and a t-shirt totaling ₺22,390. The delivery address was in Çekmeköy, Istanbul, and the estimated delivery date was September 25, 2025. However, as of today, October...
On September 28, 2025, I purchased a pair of sweatpants from the Oysho store at İstinyePark, Istanbul. Just two days after buying the item, it started to pill, and despite wearing it for only two or three days in total, the fabric became noticeably damaged. I still have the receipt/invoice for my p...
On September 27, 2025, I placed an order (No: 60056528869) on Oysho’s official website for an Aerogel jacket and Comfortlux leggings, totaling $158. It’s now been a full week, yet my order still hasn’t been shipped. The delivery address is Bağcılar, Istanbul. When I contacted Oysho customer servi...
On September 27, 2025, at 1:41 p.m., I purchased a bag from the Oysho store in Ankara Gordion, paying $58. Since the item wasn’t available in the store, I was told it would be ordered from another location and would arrive by Wednesday at the latest. I was also told I would receive a message once it...
At the end of July, I purchased a pair of linen pants from the Oysho store at Kentpark in Ankara, Turkey. Despite being worn only twice, the pants showed serious quality issues — including localized fabric distortion, pilling, color fading, and noticeable texture changes. I brought the item back to ...
On September 6, 2025, we purchased a cardigan for my daughter from the Oysho store at Capacity Mall, paying $70. The next day, on September 7, 2025, my daughter went back to the store to exchange it. However, the staff refused to process the exchange, claiming the product smelled of perfume and had ...
In May 2025, I purchased the Compressive Raise Up 80cm Flare Up leggings from Oysho’s online store under order number 60051745065. I didn’t wear the leggings frequently during the summer—only a few times. However, on August 16, while wearing them during a training session, I noticed that the back ar...
On September 5, 2025, I placed an order (No: 60080904310) through Oysho’s online store, choosing the “Pick Up In-Store” option for the store. During checkout, it was clearly stated that the item would be ready for pickup on September 9, 2025. However, when that date arrived, the order was still not ...
I purchased a pair of sweatpants from the Oysho Marmara Park store, and after wearing them only 2–3 times (without ever washing them), the fabric started pilling excessively. The product has become unwearable and has been sitting unused in my closet ever since. When I visited the store to report th...
I returned three items (a bag and two pairs of pants) from my Oysho order No: 60055278373 under the standard return policy. The total amount of the returned items is $149. However, despite the time that has passed, my refund has not been processed, and no payment has been issued to my account. I in...
On September 3, 2025, I purchased a tracksuit set (code: 34813791780016) from the Oysho store in İstinyePark, Istanbul, paying by credit card. I wore the jacket for the first time this morning, carrying only my Vakko Monogram Series crossbody bag, which has no beads, zippers, or sharp details that c...
