On October 6, 2025, I purchased a total of seven household appliances from a Beko dealer. Among them, the 683616 EB refrigerator, BM 6146 dishwasher, and two promotional gift items were supposed to be delivered to my address. However, as of today, October 24, 2025, these four items have still not be...
I purchased the Beko RS 8034 robot vacuum cleaner about four years ago from Beko. Recently, I started experiencing charging issues, and the vacuum has now completely stopped working. It only gives voice responses without moving and displays the error “set the power button to the on position.” I cont...
I have been experiencing rust and paint peeling just below the detergent drawer on the outer surface of my Beko CM9101 washing machine, which I purchased in 2021–2022. The problem has worsened over the past year, creating an unpleasant appearance on the machine’s exterior. In addition, cleaning the ...
On July 27, I placed an order worth ₺196,966.64 through Beko.com.tr (Order No: 119126539) as part of a wedding set purchase. The delivery and service process took place in Başakşehir, Istanbul. While the oven and hood were eventually delivered after delays, the problems with my dishwasher (Beko BM 6...
My Beko refrigerator broke down. The call center told me that the motors have a 10-year warranty, but the service center said that while some models are covered, mine is not. The service center initially said they were giving me a discount and reduced the quoted price, but a few days later, they cal...
I bought the Beko CM9120 washing machine about a year ago. For the past month, the machine has been damaging my clothes, so I sent it to the service center. The technicians inspected it, took photos, and said they would replace the drum. However, my machine has been at the service center for weeks w...
I purchased a Beko CEG 7348 X espresso machine from Trendyol. For about a week now, the machine has been preparing cold milk every time I use it. I've followed all the steps in the user manual, cleaned the machine, and checked the settings, but the problem persists. The product is still under warran...
It has not even been a year since I bought the Beko upright vacuum, yet it has already broken down for the second time. Its suction power is gone, and it shuts off on its own almost immediately. The vacuum I previously used at home has worked for 10 years without a single problem, but this Beko upri...
I purchased a Beko BK 10141 PRCNT washing machine about five years ago from the Beko dealer on Fevzipaşa Street in Erzincan, and since day one it has ...
In November 2024, I purchased a Beko CMX10120 washing machine from the Beko dealer at Optimum Mall in Ankara Eryaman/Etimesgut, and from the very beginning it has been nothing but problems. The initial installation was done incorrectly, leaving the machine unstable and noisy. After multiple service ...
"We bought the Beko 674581 model refrigerator about 3 years ago and extended its warranty to 7 years. However, we have been constantly experiencing cooling problems since the day we bought it. Our vegetables and fruits spoil, and the fridge does not cool. On 14.09.2025, we experienced the same problem again and created a service request. On 16.09.2025, the Şanlıurfa Işıklar Authorized Service that came said the problem would be solved. On 18.09.2025, they came again and stated that the fridge was clogged and did a cleaning, but after this process, the refrigerator got even worse. We have been without a fridge for a week in a hot city like Şanlıurfa, we can't even drink water at home. We also contacted Beko customer service, but the problem still continues. Since the product is under warranty, we did not pay any fees. I now request that this problem be solved permanently. I want our grievance to be resolved and our refrigerator to be made fully functional."
I purchased a Beko BM6046BC dishwasher from the Piranlar store in Gebze, Kocaeli. From the very first day, the machine had problems washing the upper rack. I contacted the authorized service center, and the product was taken in for repair. While the upper rack issue was fixed, the door hinges were d...
About one year ago, I purchased a Beko refrigerator model 983628eb7281620211 from Kılıçlar Mobilya, Bahçeyolu Cad., Esenyurt, Istanbul. From the very beginning, the appliance showed clear manufacturing defects—small pinhead-like spots visible on its surface. I reported this both to the store and to ...
About five years ago, I purchased a Beko 684630 EB refrigerator from a Beko store in Şanlıurfa. During installation, the authorized service team noticed cracks on the shelves and replaced them. However, shortly afterward, the same issue occurred again, with another shelf developing cracks. Each time...
I have been using a Beko washing machine for about 8–10 months, and during this time I have faced nothing but problems: After just 1 month, the main board was replaced, but the issue was not solved. At 3 months, the display board was replaced, yet the problem persisted. By the 5th month, the mach...
On 25.12.2020, I purchased all my home appliances from Beko, and in February 2021, my BDE6060G model hood was installed by Beko service. On 09.08.2025 at 6:00 a.m., the hood suddenly fell from its place and shattered into pieces. Upon inspection, I realized it had been mounted using silicone. At the...
I bought Beko AC7030 air refresher as a gift for my parents from Beko. We brought the product home and used it for only 2 hours, but my parents found the device too loud due to their age. For this reason, I wanted to return the product or replace it with another product such as air conditioner. When...
I purchased a Beko CMXD9100 washing machine about a year ago from the Beko store in Diyarbakır. Although the product is still under warranty, about a week ago, the door gasket or its wire came off, and the machine is now completely unusable. After experiencing this issue, I called customer service, ...
On July 5, 2025, I contacted the authorized service in Beşiri/Batman regarding a door open alarm issue with my previous model refrigerator, Beko 9460NM. Since the warranty had expired, I was charged a ₺650 service fee and waited about 10 days for a solution. Without informing me, the service ordered...
I contacted a number I believed belonged to Beko’s authorized service for my television, and a team claiming to be official technicians scheduled an appointment for July 31, 2025. The technician who arrived initially quoted ₺9,600, then lowered the price to ₺7,000 when we hesitated. Suspicious of th...
I’m completely dissatisfied with the Beko AC7030 air cooler I purchased today. I used it for just 3–4 hours, but instead of cooling the room, it significantly increased the heat and humidity, making it uncomfortable to stay inside and forcing me to open the doors. When I called customer service, the...
We purchased a Beko air conditioner on July 12, 2025, and were told it would be installed on July 21, 2025, between 9:00 AM and 11:00 AM. We explained...
The Beko refrigerator I bought six years ago when I got married has had the compressor fail twice in that time. Most recently, in September 2023, the authorized Beko service in Beşiktaş, Istanbul replaced the compressor and charged us ₺5,000 at the time. Now, less than two years later, the replaced ...
The Beko refrigerator I purchased in November 2019, now 5 years and 7 months old, was found to have a gas leak, and a paid replacement was proposed. However, the gas leak is not due to user error but rather a fault that developed within the product itself. Since Beko stated that this type of malfunc...
Beko is a multinational brand originating in Turkey that supplies consumers with innovative and energy-efficient household appliances. Beko offers a comprehensive selection of energy-efficient appliances, including refrigerators, dishwashers, washing machines, and more, focusing on making life easier.
The innovative technology of Beko's products, which includes intuitive controls, smart sensors, and energy-saving modes, is one of its most prominent characteristics. This commitment to sustainability has established Beko as a leader in eco-friendly home appliances, with several of its products holding energy-efficiency certifications. Furthermore, to ensure that its customers have the greatest possible experience, Beko emphasizes customer happiness by providing extended warranty durations and dependable customer care. With its dedication to innovation and sustainability, Beko continues to produce high-quality appliances that make daily life easier while lowering their environmental impact.