Bitci.com

I have been using the Safebit cryptocurrency exchange and purchased a total of 623,410 fan tokens that were produced and sold by Safebit during their own presale. The presale price was announced as €0.15 per token, and my average purchase cost was approximately $0.03 per token. Without my consent ...

I have 13,570 TRV tokens in my Safebit exchange wallet and for about three months I have not been able to make any transaction with these tokens. I cannot sell them or convert them to any other token through the Safebit exchange wallet and I am effectively blocked from using my assets. When I contac...

I have been unable to log into the Safebit application for more than a week, and this ongoing problem has become very frustrating and concerning. Each time I try to access my account, the app shows an error message and tells me to try again later. No matter how many times I attempt to log in, the sa...

Bitci Exchange suddenly announced that the GBT coin would be delisted and disabled both deposit and withdrawal functions for the coin. Later, they made another announcement officially delisting it. I have been unable to retrieve my remaining balance, and when I contacted the exchange, they told me t...

Bitci.com has seized our USDT transfers, the transfers have not been made for days and they are also rejecting the cancellation request, when we want our money back, they say it is not canceled, hundreds of citizens are victims. Bitci cryptocurrency platform belonging to Çağdaş Holding is based on c...

I bought ₺100,000 worth of GBT from Bitci com crypto company. Today I saw that GBT was removed from my account and I reported the issue. The response I received was that the documents for GBT were incomplete and it would not be listed again until March 14. If the documents are not completed, it will...

I purchased DTEC Coin on Bitci Exchange and later added more when the price dropped. This was not a pre-sale token, nor was it received for free—I bought it with my own funds. However, for no clear reason, the coin was suddenly disabled for trading while still sitting in my wallet. I have contacted...

I purchased and traded NAP Coin on the Bitci app, but suddenly, the coin vanished from the platform. There is no option to trade, withdraw, or access my holdings anymore. I have reached out to Bitci support multiple times, and every time, they assure me that the issue will be resolved soon. However...

I have been waiting for my selfie verification to be completed on Bitci, but it still has not been processed. There is no support available, and I have received no assistance despite my repeated attempts to resolve the issue. This delay is completely unacceptable, especially for a platform that han...

For the past three days, I have been trying to withdraw my coins from my Bitci.com account to my wallet, but the withdrawal approval has still not been processed. This is completely unacceptable, especially for a platform that has received a Silver Award for its services. Due to ongoing maintenance...

For the past two days, I’ve been trying to transfer my cryptocurrency from Bitci to another exchange. However, the transaction keeps getting canceled without my knowledge or approval—and to make matters worse, Bitci still deducts the transaction (commission) fee each time. This situation is complet...

Hello, I initiated a withdrawal of Arbitrum (ARB) coins on Bitci.com nearly a day ago, and the coins have still not arrived at my wallet address. The transaction ID is 2445148. I’ve contacted customer service at least 6 to 7 times, but I keep getting generic responses like “We’ve forwarded it to the...

I’m extremely frustrated with Bitci’s crypto trading platform. While trying to manage my assets—specifically NAP and TRY pairs—I encountered a so-called “system maintenance” message that prevented me from trading. I wasn’t able to sell or stop my losses, which caused me to take a serious financial h...

There is an issue with cash withdrawals; my withdrawal transactions are either canceled or kept on hold in the system. My withdrawal requests are not processed because they claim there is a problem in the system. However, for some reason, there is no issue when depositing money. When you deposit mon...

I recently made a Bonk Coin transfer on Bitci.com, but it still hasn't been credited to my account even after several days. Despite reaching out to live support and emailing Bitci's support team multiple times, I have received no updates or solutions. This delay has caused significant inconvenience...

I bought a coin on Bitci Exchange on January 17, and shortly after, they removed it from the list. Not only did they delist the coin, but they also won’t allow me to withdraw it. I’ve tried transferring it to another exchange, but that’s not working either. It’s been nearly 10 days now, and I urgent...

Despite having created my Bitci.com account years ago and completing all necessary verifications, I am still being asked to verify my account again. This has left me unable to withdraw my money! The only communication channel available is live support, which is utterly unhelpful. It feels like talki...

Recently, my Bitci.com account was inexplicably suspended. After resuming activity on my account due to market fluctuations, my account was suddenly deactivated about a week ago. I started receiving a "user not found" error message. Two hours later, my account was reactivated, but upon review, I dis...

The Bitci team has failed to process my transaction with the number 8233845 for three days. It has been three whole days, and no one has responded. Where is the promised follow-up? Isn’t the main concern supposed to be ensuring people can access their money? People have already suffered enough losse...

I am unable to withdraw funds from my Bitci.com account despite there being no apparent issue. Each time I attempt a withdrawal, I receive an error message stating “Verify your account,” even though my account is fully verified. I’ve contacted the support team multiple times, but all I get is the re...