I have been using Safebit on my Android phone, and for approximately one year I have been unable to access my account or... the assets stored inside it. Whenever I try to log in, the application tells me that my password or account information is invalid. However, when I attempt to create a new accoun
I have been using the Safebit cryptocurrency exchange and purchased a total of 623,410 fan tokens that were produced and... sold by Safebit during their own presale. The presale price was announced as €0.15 per token, and my average purchase cost was approximately $0.03 per token. Without my consent
I have 13,570 TRV tokens in my Safebit exchange wallet and for about three months I have not been able to make any trans...action with these tokens. I cannot sell them or convert them to any other token through the Safebit exchange wallet and I am effectively blocked from using my assets. When I contac
I have been unable to log into the Safebit application for more than a week, and this ongoing problem has become very fr...ustrating and concerning. Each time I try to access my account, the app shows an error message and tells me to try again later. No matter how many times I attempt to log in, the sa
Bitci Exchange suddenly announced that the GBT coin would be delisted and disabled both deposit and withdrawal functions... for the coin. Later, they made another announcement officially delisting it. I have been unable to retrieve my remaining balance, and when I contacted the exchange, they told me t
Bitci.com has seized our USDT transfers, the transfers have not been made for days and they are also rejecting the cance...llation request, when we want our money back, they say it is not canceled, hundreds of citizens are victims. Bitci cryptocurrency platform belonging to Çağdaş Holding is based on c
I bought ₺100,000 worth of GBT from Bitci com crypto company. Today I saw that GBT was removed from my account and I rep...orted the issue. The response I received was that the documents for GBT were incomplete and it would not be listed again until March 14. If the documents are not completed, it will
There is an issue with cash withdrawals; my withdrawal transactions are either canceled or kept on hold in the system. M...y withdrawal requests are not processed because they claim there is a problem in the system. However, for some reason, there is no issue when depositing money. When you deposit mon
Despite having created my Bitci.com account years ago and completing all necessary verifications, I am still being asked... to verify my account again. This has left me unable to withdraw my money! The only communication channel available is live support, which is utterly unhelpful. It feels like talki
The Bitci team has failed to process my transaction with the number 8233845 for three days. It has been three whole days..., and no one has responded. Where is the promised follow-up? Isn’t the main concern supposed to be ensuring people can access their money? People have already suffered enough losse
Blocking bitcoin exchange accounts without explanation traps users' funds within the exchange! Bitçi changed my account ...status to "unapproved" and restricted it without any email or notification. This action was taken without any missing information on my part. I realized this issue has affected man
Around 01.15 AM, I wanted to withdraw my USDT from my balance on bitci from the bnb (Bep20) network. There was a coin th...at I saw as an opportunity at that time. Since that coin was not available on bitci.com, I wanted to buy it from a different exchange. It's been this hour, 11 hours have passed and
On 21.09.24 at 18:22, I initiated a USDT withdrawal request via Bitci.com, which was approved just 4 minutes later. Howe...ver, 16 hours have passed, and the funds have still not reached the recipient wallet. In an industry where speed is crucial and competitors complete transactions in just a few minu
Hello, I am a member of Bitci with 2 letters. I participated in the volume competition for the first time. They locked m...y account while making normal purchases from tahda. Live expenses acted inappropriately, they said they will investigate, it will take 7-14 days, and it will take 45 days to distri
I transferred USDT via Bitci, but the money did not reach the other party. I contacted Bitci customer service 5 times re...garding the problem I was experiencing, and they did not take even a single step to resolve my grievance. They say the transfer has been made, but when I check via the USDT protoco
I sent USDT from my Bitci account to my Binance account using the TRC20 network so that I could trade them. My transfer ...has been ongoing for twelve hours and is still not complete. This delay is causing me great anxiety and stress. I attempted to contact Bitci's support team and explain my situation
while trying to move my crypto coins from Bitci to Huobi, my orders are just stuck and I can't do anything about it. eve...n though I've sent over 20 carefully written emails, haven't gotten any response from Bitci's support team. I'm stuck in this never-ending cycle of waiting and hoping. I've been wa
The award ceremony for which the months were awarded from the event did not take place. In our latest live support line ...correspondence of 2.02.2023, it was said that on 21.05.2023 1.000 TL fan tokens would be in the future. But, as always, you keep stalling because it will come to your future as soo
Hello; Even though I've put money in and taken it out, bought and sold cryptocurrency, and all my account confirmations ...are complete, I can't do anything with my six accounts. My six-member account is being looked into. I've done everything they told me to do, but it's still not fixed. The number fo
It has been five days since I requested a withdrawal of 500 TL in crypto from bitci.com, but I haven't received any upda...tes on its processing. Despite my attempts, such as sending letters to the media and filing complaints with CIMER, I have not received any response or action. It seems clear that T
11.04.2023 14:13 They have been waiting for 14 days for the transaction I made to the wrong ibana 1. This transaction do...es not take place anyway because the name and surname do not match. 2. Let's say it happened, the return period from the bank is 24 hours, not 14 days 3. An institution that does n
I'm writing to say that I don't like the Bitci exchange. At 4 p.m. on March 22, 2023, I tried to move some of my cryptoc...urrency to my metamask wallet. But the order to move was put on hold. Even though I've emailed the support team many times, all I've gotten back are empty promises that the problem
My XRP transfer from the Bitci exchange was withdrawn 195 days ago, but it is still in the transfer process. Despite my ...repeated requests for assistance, the support team continues to provide generic responses and assurances that it will be processed as soon as possible. However, 195 days is a ridic