We bought a brand-new Beko refrigerator, and the disappointment began immediately after delivery. The service team came, unboxed the appliance, placed it in position, and told us to plug it in one hour later to start using it.
We followed their instructions exactly, but within 4–5 hours of plugging it in, the refrigerator started showing error messages and failed to cool properly. As a result, all the food inside spoiled, and we’ve been struggling for the past 3–4 days without a functioning fridge.
To make matters worse, the service team that was so attentive during the sales process has now become completely unresponsive. We were promised someone would come check the unit, but we're still waiting, and no one seems to care about the inconvenience we’re going through.
Beko, I expect immediate action. Either repair or replace this faulty unit, and take responsibility for the spoiled contents and the days of discomfort. Don’t ignore customers after the sale—stand behind your product.
I recently had a Beko refrigerator installed by the authorized service team, but as soon as they left, I noticed serious defects. The door seals were coming apart, and the LED light cover was broken. Given these issues, I immediately requested a return. It has now been 15 days, and both customer se...
I purchased a Beko 683614 IE XXL refrigerator about five months ago, and I haven’t even finished paying the installments yet. The refrigerator has not...
I have purchased a Beko 674581 EI No Frost refrigerator. However, due to the Beko service team, I will no longer buy Beko products. After installing the device, it is indicated that the refrigerator should stand upright for 4 hours after placement and connection to the power source. Only after this ...
I am absolutely furious with my Beko refrigerator! I've owned it for 10 months, and ever since we bought it, it has been cooling poorly. Initially, we didn't pay much attention, thinking it was normal, but recently, everything we put inside has started to spoil and mold! We contacted the authorized...
I'm writing to share my disappointment with the Beko refrigerator I bought, which has been incredibly frustrating. I reached out to the authorized service for assistance after discovering that the cooler part of my refrigerator was no longer functioning. They arrived, installed a test device, and as...
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