I signed up for WeTransfer in order to use the free trial period, but I forgot to cancel the membership before the trial... ended. On 04/23/2026, I received a notification that approximately $23 would be charged from my bank card. Other than using the free trial period, I did not continue using your se
I am certain that I canceled my paid WeTransfer subscription during the second month of use, and I even received a confi...rmation message stating that the cancellation had been completed successfully. Despite this, I later discovered that another charge had still been taken from my account. I remembe
Last year, I paid $228 for my annual WeTransfer subscription. However, this year, without any approval, notification, or... consent from me, my yearly subscription fee was changed to $1990 and charged to my credit card on April 10, 2026. This amount represents both an excessive price increase and a cha
Last year, I paid $228 for my annual WeTransfer subscription. However, this year, without any approval, notification, or... consent from me, the annual fee was increased to $1,990 and charged to my credit card on April 10, 2026. This amount represents an excessive price increase and was taken without b
I am writing regarding an undesired payment taken from my WeTransfer account linked to the email address haticea***g1987...@gmail.com. On 26/03/2026, an amount of 9.479 ₺ was charged, and I would like this fee to be refunded, as I did not intend for this payment to be made in this way. For about a week
On March 26, 2026, I purchased a yearly WeTransfer Ultimate subscription using my email address h**************@gmail.co...m. However, after completing the payment, I was unable to access the data I was supposed to receive, and I also lost access to my older files. Even though approximately $242 was ch
I subscribed to the WeTransfer Ultimate account using the weekly payment plan, but shortly afterward my card started bei...ng charged twice for the same subscription. Because of this issue, I canceled my membership through every available channel and completely closed all accounts connected to my two e
I started a subscription on WeTransfer only to use the free trial version. After the free trial period ended, I canceled... the subscription through my account because I did not want to continue with the paid version. However, despite canceling the subscription on time, approximately $27 was charged fr
I purchased a one-week subscription for WeTransfer through the Apple App Store. However, even though I only approved and... intended to use the service for one week, a total of approximately $69 was unfairly charged from my account between January 5 and February 2. After noticing the issue, I contacte
Even though I previously canceled and deleted my WeTransfer account, I recently discovered that regular weekly charges o...f approximately $14 have continued to be deducted from my physical Ziraat Bank debit card for nearly two months. I absolutely do not use the application anymore, yet payments of th
I noticed that money was withdrawn from my card by WeTransfer even though I never created any subscription or gave any a...pproval for a membership. Starting on January 13, two separate charges were made from my Ziraat Bank card, totaling approximately $46. I was unable to directly report the issue to
The WeTransfer application subscribed me through my iPhone without any clear approval or transparent information being p...rovided to me. Later, the application renewed the subscription against my wishes and made an unfair charge from my account. On January 25, approximately $14 was charged through the
Today, when I tried to cancel my WeTransfer Ultimate plan membership through the application, the system continuously di...splayed the following error message: “It looks like something went wrong and we could not cancel your subscription, please try again later.” Because of this error, the cancellation
I downloaded and used the WeTransfer application on December 21 only to transfer two video files. While installing the a...pp, I simply created an account to log in. I did not intentionally select any premium membership, I did not clearly see a payment table, and I did not knowingly approve any subscri
I purchased a package through WeTransfer for approximately $14 and completed the payment using my bank card. Later, beca...use there was an option for a free cancellation/refund plan, I canceled the subscription early and completed the cancellation process around November 22. After canceling the subsc
Even though I canceled my WeTransfer membership in September, subscription fees continued to be charged from my Paycell ...account for 3 additional months, including October. A total of approximately $32 was deducted through monthly payments of around $11 each. The email address associated with my acco
At the time I uploaded my file, I was using the WeTransfer Ultimate subscription plan. I uploaded the file on May 5, 202...5, and it was supposed to remain accessible until May 6, 2026. However, despite the expiration date not having passed yet, I can no longer access the file. Whenever I try to open
Even though we paid for a yearly subscription to WeTransfer, we haven’t been able to send files for the past two months.... We constantly get the error message “Something went wrong,” and despite enabling notifications, we only receive automated replies. We’re paying a significant amount of money but n
In February 2024, I purchased a WeTransfer Pro subscription using my email s********@gmail.com**. When the subscription ...expired in February 2025, I renewed the same package. However, after reviewing my account statement, I noticed that I had been charged twice — once for $100 and again for $120. In
I am using the WeTransfer Starter plan and made a payment of ₺349 on September 2. For the past month, whenever I try to ...download the photos I sent, I repeatedly get the error message: “Cannot be downloaded due to a server error.” None of the files download successfully. I even tried sending the sam
Since June 21, 2024, I have been experiencing a serious billing issue with WeTransfer. When I first tried to create a su...bscription for the weekly plan (above the free plan), the activation email arrived only the next morning, and I never even activated my account. Despite this, unauthorized charges
Even though I had deleted all of my card details from my WeTransfer account, the company still managed to use my informa...tion without my knowledge and charged me $228 (around ₺9,000) for an annual subscription fee I never approved. I demand an immediate refund of the $228 that was wrongfully taken.
I signed up for WeTransfer’s free trial subscription but now I can’t cancel it. Since I no longer need the service, I’ve... tried multiple times to cancel my subscription, but it simply won’t let me. I even emailed WeTransfer requesting cancellation, but have yet to receive any response. I urgently wan
I signed up for WeTransfer expecting the advertised free trial during the first week. To my shock, they withdrew 8999.99...₺ from my account without any explanation. I never agreed to such a charge and am completely baffled by this. I reported this issue through the app’s error reporting system but rec
