Last year, I paid $228 for my annual WeTransfer subscription. However, this year, without any approval, notification, or consent from me, the annual fee was increased to $1,990 and charged to my credit card on April 10, 2026. This amount represents an excessive price increase and was taken without b...
I am writing regarding an undesired payment taken from my WeTransfer account linked to the email address haticea***[email protected]. On 26/03/2026, an amount of 9.479 ₺ was charged, and I would like this fee to be refunded, as I did not intend for this payment to be made in this way. For about a week...
Even though we paid for a yearly subscription to WeTransfer, we haven’t been able to send files for the past two months. We constantly get the error message “Something went wrong,” and despite enabling notifications, we only receive automated replies. We’re paying a significant amount of money but n...
In February 2024, I purchased a WeTransfer Pro subscription using my email s********@gmail.com**. When the subscription expired in February 2025, I renewed the same package. However, after reviewing my account statement, I noticed that I had been charged twice — once for $100 and again for $120. In...
I am using the WeTransfer Starter plan and made a payment of ₺349 on September 2. For the past month, whenever I try to download the photos I sent, I repeatedly get the error message: “Cannot be downloaded due to a server error.” None of the files download successfully. I even tried sending the sam...
Since June 21, 2024, I have been experiencing a serious billing issue with WeTransfer. When I first tried to create a subscription for the weekly plan (above the free plan), the activation email arrived only the next morning, and I never even activated my account. Despite this, unauthorized charges ...
Even though I had deleted all of my card details from my WeTransfer account, the company still managed to use my information without my knowledge and charged me $228 (around ₺9,000) for an annual subscription fee I never approved. I demand an immediate refund of the $228 that was wrongfully taken. ...
I signed up for WeTransfer’s free trial subscription but now I can’t cancel it. Since I no longer need the service, I’ve tried multiple times to cancel my subscription, but it simply won’t let me. I even emailed WeTransfer requesting cancellation, but have yet to receive any response. I urgently wan...
I signed up for WeTransfer expecting the advertised free trial during the first week. To my shock, they withdrew 8999.99₺ from my account without any explanation. I never agreed to such a charge and am completely baffled by this. I reported this issue through the app’s error reporting system but rec...
I signed up for WeTransfer expecting a free membership, but instead, they charged my account $228 for a one-year Ultimate plan without my permission. There was no warning or notification before this unexpected charge. This is completely unacceptable. I demand an immediate refund of the money taken f...
I signed up for a one-month subscription on Wetransfer.com, intending to use it briefly. When I no longer needed the service, I attempted to cancel my subscription, but the site made it impossible to do so. Despite my repeated efforts, the cancellation process wouldn’t go through, resulting in anoth...
I’m facing a major issue with my WeTransfer account – the verification code isn’t reaching my email (e*********@hotmail.com), making it impossible for me to access my account. I’ve double-checked everything: there’s no problem with my email, there’s ample space in my inbox, and no other potential is...
I signed up for a one-month subscription on WeTransfer.com, planning to use it only briefly. When I no longer needed the service, I tried to cancel my subscription, but the cancellation process wouldn’t go through. Despite following all steps, I was still charged for an additional period. This issue...
I rely on WeTransfer to send large files, but lately, it’s become impossible to use the free version. Every time I try to send a file, I'm prompted to upgrade, making it seem like they’ve removed the option for free transfers entirely. This service used to be reliable and convenient, but now it’s ju...
I’ve been experiencing significant issues with WeTransfer. Despite having a high-speed internet connection and paying $12 for the service, file transfers are extremely slow and frequently fail with error messages. I expected a seamless transfer experience given the premium payment, but unfortunately...