I recently discovered that money has been repeatedly charged from my WeTransfer account without my knowledge or consent ...for an extended period of time. I never signed up for a paid membership, started a free trial, or provided authorization for any charges. However, my account appears to be register
A membership was apparently started on WeTransfer without our knowledge or consent, and money was charged from our accou...nt because of this membership. We entered our card information only to access a video, but without providing any clear or explicit authorization, we were charged a membership fee t
I have a serious problem with my WeTransfer Pro subscription that I have been trying to resolve for months, but I am sti...ll being charged. I am in the United States and my WeTransfer Pro account is registered to the e‑mail address cant***@yahoo.com. Despite canceling multiple times, I continue to be
Although I have a free membership on my WeTransfer account, my Ziraat Bank card ending in 6629 was charged $228. I do no...t even actively use the platform. Even though my account page shows my plan as “Free,” a subscription appears to have been added to my account, and this is the first time I have be
"Refund has been issued"
On June 20, 2026, WeTransfer charged my card $38 without my knowledge or au...thorization, even though I had only been using the platform's free service.
On June 18, I discovered that WeTransfer charged $23 to my credit card without my knowledge or explicit authorization. I... had only started the platform's free trial on June 11, and I was never given a clear, prominent, or adequate warning that the trial would automatically convert into a paid subscri
I signed up for WeTransfer in order to use the free trial period, but I forgot to cancel the membership before the trial... ended. On 04/23/2026, I received a notification that approximately $23 would be charged from my bank card. Other than using the free trial period, I did not continue using your se
I am certain that I canceled my paid WeTransfer subscription during the second month of use, and I even received a confi...rmation message stating that the cancellation had been completed successfully. Despite this, I later discovered that another charge had still been taken from my account. I remembe
Last year, I paid $228 for my annual WeTransfer subscription. However, this year, without any approval, notification, or... consent from me, my yearly subscription fee was changed to $1990 and charged to my credit card on April 10, 2026. This amount represents both an excessive price increase and a cha
Last year, I paid $228 for my annual WeTransfer subscription. However, this year, without any approval, notification, or... consent from me, the annual fee was increased to $1,990 and charged to my credit card on April 10, 2026. This amount represents an excessive price increase and was taken without b
I am writing regarding an undesired payment taken from my WeTransfer account linked to the email address haticea***g1987...@gmail.com. On 26/03/2026, an amount of 9.479 ₺ was charged, and I would like this fee to be refunded, as I did not intend for this payment to be made in this way. For about a week
On March 26, 2026, I purchased a yearly WeTransfer Ultimate subscription using my email address h**************@gmail.co...m. However, after completing the payment, I was unable to access the data I was supposed to receive, and I also lost access to my older files. Even though approximately $242 was ch
I subscribed to the WeTransfer Ultimate account using the weekly payment plan, but shortly afterward my card started bei...ng charged twice for the same subscription. Because of this issue, I canceled my membership through every available channel and completely closed all accounts connected to my two e
I started a subscription on WeTransfer only to use the free trial version. After the free trial period ended, I canceled... the subscription through my account because I did not want to continue with the paid version. However, despite canceling the subscription on time, approximately $27 was charged fr
I purchased a one-week subscription for WeTransfer through the Apple App Store. However, even though I only approved and... intended to use the service for one week, a total of approximately $69 was unfairly charged from my account between January 5 and February 2. After noticing the issue, I contacte
Even though I previously canceled and deleted my WeTransfer account, I recently discovered that regular weekly charges o...f approximately $14 have continued to be deducted from my physical Ziraat Bank debit card for nearly two months. I absolutely do not use the application anymore, yet payments of th
I noticed that money was withdrawn from my card by WeTransfer even though I never created any subscription or gave any a...pproval for a membership. Starting on January 13, two separate charges were made from my Ziraat Bank card, totaling approximately $46. I was unable to directly report the issue to
The WeTransfer application subscribed me through my iPhone without any clear approval or transparent information being p...rovided to me. Later, the application renewed the subscription against my wishes and made an unfair charge from my account. On January 25, approximately $14 was charged through the
Today, when I tried to cancel my WeTransfer Ultimate plan membership through the application, the system continuously di...splayed the following error message: “It looks like something went wrong and we could not cancel your subscription, please try again later.” Because of this error, the cancellation
I downloaded and used the WeTransfer application on December 21 only to transfer two video files. While installing the a...pp, I simply created an account to log in. I did not intentionally select any premium membership, I did not clearly see a payment table, and I did not knowingly approve any subscri
I purchased a package through WeTransfer for approximately $14 and completed the payment using my bank card. Later, beca...use there was an option for a free cancellation/refund plan, I canceled the subscription early and completed the cancellation process around November 22. After canceling the subsc
Even though I canceled my WeTransfer membership in September, subscription fees continued to be charged from my Paycell ...account for 3 additional months, including October. A total of approximately $32 was deducted through monthly payments of around $11 each. The email address associated with my acco
At the time I uploaded my file, I was using the WeTransfer Ultimate subscription plan. I uploaded the file on May 5, 202...5, and it was supposed to remain accessible until May 6, 2026. However, despite the expiration date not having passed yet, I can no longer access the file. Whenever I try to open
Even though we paid for a yearly subscription to WeTransfer, we haven’t been able to send files for the past two months.... We constantly get the error message “Something went wrong,” and despite enabling notifications, we only receive automated replies. We’re paying a significant amount of money but n
