How can I extend the storage period of files on WeTransfer’s servers?

In the free version of WeTransfer, the storage period for files is fixed at 7 days and cannot be extended.

If you need longer availability, you’ll have to re-upload the file or use the paid WeTransfer Pro version.

In Pro, you can set the storage period yourself — from 1 week to 1 year — and extend it at any time before the file is deleted.

To do this:

Log into your Pro account.

Go to the Transfers (Sent files) section.

Select the desired file and adjust the storage duration.

Confirm the changes — the link will remain active until the new date.

❗ If WeTransfer deleted a file earlier than the period you set and support did not help — 👉 record this case on Xolvie 👈 to demand compensation or data recovery.