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Vinted

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Vinted

Complaints

6 complaints
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Vinted Removed Safe Skirt and Kids’ Listings as Unsafe Items

Jordan
Jordan
May 29 6:21 AM6

Today at around 8 p.m. Vinted removed four of my listings, stating that they contained “potentially unsafe items” suppos...

Vinted Removed Safe Skirt and Kids’ Listings as Unsafe Items
Vinted Removed Safe Skirt and Kids’ Listings as Unsafe Items
Vinted Removed Safe Skirt and Kids’ Listings as Unsafe Items
Vinted Removed Safe Skirt and Kids’ Listings as Unsafe Items
+1

Unable To Withdraw Vinted Balance

Reese
Reese
March 25 3:07 PM5

I am writing regarding an ongoing issue with my Vinted account in Finland, which is preventing me from withdrawing the m...

1

Vinted Refused Return Of Item With Misleading Description

Karen
Karen
February 26 4:08 PM9

I bought a “Heavenly Bodies” Fairyloot book on Vinted on 10 February, listed as “new without tags” and “only read once”....

Vinted Refused Return Of Item With Misleading Description

I Sold a Branded Dress On Vinted and They Still Held My Money

Katherine
Katherine
August 12, 2025 9:26 AM43

I sold a dress with a brand name on Vinted, and everything appeared normal until the buyer suddenly asked if it was real...

Vinted Marked My Damaged Order As Completed Without Help

Annette
Annette
August 8, 2025 9:25 AM43

I sold and shipped an item through Vinted, but it got damaged during delivery. The buyer told Vinted about the damage ri...

Vinted Gave Sellers Weeks But I Had Only Two Days to Act

Andrea
Andrea
August 4, 2025 5:34 PM73

I ordered something from Vinted over a month ago, and the delivery date has been pushed back several times without any u...

Brand Overview: Vinted

Vinted is a Lithuanian online marketplace operated by Vinted Group UAB. Founded in 2008 by Milda Mitkutė and Justas Janauskas, the platform allows users to buy, sell, and exchange second-hand clothing, accessories, home goods, electronics, books, and other pre-owned items. Vinted is one of Europe’s largest second-hand fashion marketplaces.

Contact Info

Customer Support: Vinted mainly provides support through its Help Center and in-app contact system.

Customer Support Email: [email protected]

Industry and Operations

Vinted operates in the e-commerce and second-hand marketplace industry. The platform focuses on peer-to-peer resale, helping users buy and sell pre-owned products through mobile apps and web-based services.

  • Second-hand clothing and fashion marketplace
  • Peer-to-peer buying and selling platform
  • Mobile apps for Android and iOS devices
  • Integrated payment and buyer protection services
  • Shipping and parcel delivery support through partner carriers
  • Categories including fashion, books, electronics, toys, and home goods
  • Online messaging and transaction management tools
  • Cross-border resale marketplace operations

User Sentiment

User sentiment toward Vinted is mixed. Many users appreciate the affordability and ease of selling unwanted items, while complaints commonly focus on account restrictions, disputes, customer support responsiveness, and fraud-related concerns.

  • Accounts being suspended or restricted without detailed explanations
  • Complaints about funds being temporarily held during reviews
  • Users reporting difficulties resolving buyer and seller disputes
  • Concerns regarding scams, fraudulent listings, and fake buyers
  • Slow or limited customer support responses
  • Problems involving lost, delayed, or damaged shipments
  • Users reporting issues with payment releases and refunds
  • Complaints about automated moderation and listing removals
  • Concerns regarding account verification and identity checks
  • Frustration regarding dispute resolution and appeal processes

Share Your Experience

If you’ve experienced issues with Vinted, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.