Kiwi.com Logo

Kiwi.com

Kiwi.com Logo
Kiwi.com

Complaints

174 complaints
Search in results...

Kiwi.com Failed to Notify Me About a Canceled Air Serbia Flight

5

I purchased round-trip flight tickets for two people through Kiwi.com for the Izmir–Belgrade route, with the outbound fl...

Kiwi.com Booking Was Canceled Because I Did Not Have a Transit Visa

On September 30, 2026, I purchased a Wizz Air ticket through Kiwi.com for a flight from Podgorica to Istanbul with conne...

Kiwi.com Has Not Refunded My Turkish Airlines Ticket After 32 Days

I purchased a ticket through Kiwi.com for Turkish Airlines flight TK325 from Ashgabat to Istanbul, scheduled for Septemb...

Kiwi Tea Samovar Tap Stopped Working After First Use

9

I bought a Kiwi brand tea samovar from Migros on Sunday. I used the product once and after filling about one and a half ...

Kiwi.com Has Not Refunded My Canceled Izmir to Medina Flight

I purchased a flight ticket from Izmir to Medina through Kiwi.com, but my flight was canceled approximately two weeks ag...

Kiwi.com Flight Booking Missing After Payment

23

I made a flight booking via Kiwi.com on 16/09/2026 from Salzburg (SZG), Austria to Marrakech (RAK) and paid 11,380 TL, a...

Kiwi Flight Refund Only $53 After Paying $819 for Ticket

I purchased a flight ticket through Kiwi for travel between Indonesia and Türkiye, scheduled for September 15. The total...

Kiwi.com Refused Refund After Confirming Flight Cancellation

We purchased a round-trip flight ticket to Rome through Kiwi.com. Our return itinerary was scheduled for September 12, 2...

Kiwi.com Customer Still Waiting for $287 Flight Refund

I purchased a round-trip ticket to Prague with a connection in Istanbul through Kiwi.com for approximately $287 and canc...

Kiwi.com Unauthorized Charges Totaling $282 on TEB Bank Card

On September 7 and September 8, 2026, two separate transactions totaling 13,757.33 TRY were made from my TEB Bank card t...

I Need My Refund From Kiwi.com

29

I booked a flight from Bridgetown to Toronto via Kiwi.com with booking number 829 561 469. The flight was operated by We...

Kiwi.com Refund Delayed for Months After Air Serbia Flight Cancellation

I purchased a round-trip flight from Izmir to Belgrade operated by Air Serbia through Kiwi.com. I paid a total of GBP 28...

Kiwi.com Customer Demands Refund for Canceled Antalya to London Flight

I purchased a flight from Antalya to London through Kiwi.com for approximately $164. The flight was later canceled, but ...

Kiwi.com Customer Has No PNR or Flight Details Two Days Before Departure

I purchased a one-way, nonstop flight from Istanbul to Seoul through Kiwi.com, scheduled for September 3. I made the pay...

Kiwi.com Refund Still Missing Four Months After Cancellation

On May 6, I purchased a ticket through Kiwi.com for a flight from Ankara to Istanbul to Casablanca. On the same day, I r...

Kiwi.com Air Montenegro Refund Delayed Beyond 14 Days

I was directed through Skyscanner and purchased an Air Montenegro flight from Istanbul to Tivat through Kiwi.com, schedu...

Kiwi.com Refunded $190 Instead of Airline-Approved $270

I purchased a ticket through Kiwi.com for a Denpasar to Istanbul flight scheduled for August 23. After the ticket was ca...

Kiwi.com UK Transit Visa Issue – Refund for Unusable Ticket

28

I bought a ticket from Kiwi.com for a journey from Barcelona to Copenhagen via Edinburgh on 3 August, even though I do n...

Kiwi.com Refused to Refund My Flight Payment to My Bank Account

50

I booked flights through Kiwi.com and paid a total of 23,188.09 MXN (1,160.4 EUR) plus 199.83 MXN using my Wells Fargo b...

Kiwi.com Not Providing Refund For Three Months

24

I booked a trip through Kiwi.com under booking number 746459285, with flights operated by Jazeera Airways from Riyadh to...

Complaint For Refund From Kiwi.com

15

I booked a flight through Kiwi.com from London to Preveza for 30 May under the name Mrs Lisa L***, with booking number 7...

Fake Pnr Codes Generated By Kiwi.com

54

I booked a round-trip ticket through Kiwi.com under the name Chua Dif** for travel from Singapore to Bandung, with the o...

Frequently Asked Questions

  • Phone: If you are in the USA, you can reach Kiwi.com customer service at +1 (202) 844-4159. For other numbers please refer to the Kiwi.com app or the numbers given on your ticket.
  • Email: For commercial inquiries, complaints, or objections, you can contact the commercial customer service team via email at [email protected]. Don’t forget to share your booking number, full name, username, and email address.
  • Online Contact: To access Kiwi.com's contact page, visit https://www.kiwi.com/en/help/. Signing into your account will enable faster and more personalized support.

About Kiwi.com

Kiwi.com is an online travel booking platform that offers solutions for travelers worldwide. The company's global operations involve providing services to customers in various countries. They provide a diverse range of services and products to accommodate different travel requirements. The website and mobile app allow customers to book flights, hotels, rental cars, and travel packages. Kiwi.com offers ancillary services such as travel insurance, airport transfers, and visa assistance to enhance the overall travel experience as well.