Kiwi.com

I made a booking on Kiwi.com under the name Ian M*** with reservation number 772633620. When I completed the booking around 12:00, I accidentally entered an incorrect email address. At 12:13 I received an SMS informing me that there was an email delivery issue because of this wrong address. Due to t...

On 15 and 16 December 2025, Kiwi.com charged my OCBC NISP bank account twice for the same WestJet flight WS2153 from Puerto Vallarta to Vancouver on 2 January 2026. The purchase was made on your website, Kiwi.com. One payment was for IDR 8,398,902 with bank reference 3987, and the second payment was...

I purchased a flight ticket for my April 22, 2026 Amsterdam–Ankara trip through Kiwi.com with reservation number 757 009 473 and PNR code M22FNM, paying a total of $120. About three days after purchasing the ticket, the airline changed the flight date, which resulted in the cancellation of my origin...

On April 17, we purchased tickets for two people through Kiwi.com for our İzmir–Osaka flights, paying a total of $1,719. Our reservation included flight PC2183 and connecting flights Riyadh–Hong Kong and Hong Kong–Osaka. The purchase process went smoothly; however, due to the ongoing global conflict...

I previously purchased a ticket through Kiwi.com for a flight to the Philippines, but I was unable to use it because no changes were made despite my requests. As a result, my ticket, which cost approximately $156, was completely wasted. Even though I submitted my change requests on time and followed...

I purchased two flight tickets through Kiwi.com: Tashkent–Dubai and Dubai–Erbil. I paid a total of approximately $594. Due to the war, these flights were canceled, and the airline stated that the ticket amount would be refunded to the intermediary company. In fact, I believe this refund should have ...

I purchased round-trip tickets through Kiwi.com with Ryanair for March 14 (Budapest–Rome) and March 17 (return). I made the initial purchase on March 2; however, I was unable to confirm the ticket because the confirmation link sent via email did not work due to a system error on their side. When I c...

I purchased round-trip tickets through Kiwi.com with Ryanair for March 14 (Budapest to Rome) and March 17 (return). I initially made the purchase on March 2; however, I was unable to confirm the booking because the confirmation link sent by email did not work due to a system error on their end. When...

I booked an itinerary from Amman to Berlin with booking number 748 750 717 through Kiwi.com, including their advertised “Connection Protection.” The trip on 7 March 2026 required a self-transfer at London Stansted from Royal Jordanian flight RJ113 to Ryanair flight FR2788 (operated by Malta Air). Th...

I made a flight booking on Kiwi.com on March 14, 2026, for a trip from Ho Chi Minh City to Bangkok, and my credit card was charged for this purchase. However, I have not received any email confirmation for my booking, so I currently do not have any booking reference or proof of reservation from Kiwi...

I booked a domestic flight through Kiwi.com for one passenger from Auckland to Christchurch on the 18th and returning on the 26th. The booking was made on the 9th of last month using the email address dennisjo***[email protected]. I am a passenger from Qatar and my original plan was to travel from Doh...

I booked a SpiceJet flight from Sharjah to Ahmedabad for 09/03/2026 through Kiwi.com via Skyscanner. On 08/03/2026 the airline cancelled this flight due to the current Middle East crisis and informed me that the full refund was transferred to Kiwi.com. However, despite this, Kiwi.com has not transfe...

I purchased flights through Kiwi.com for a multi-city trip from Kuala Lumpur to Tokyo, then Tokyo to Taiwan, and from Taiwan back to Kuala Lumpur, for a total of 2,321 ringgit. On February 26, Kiwi.com informed me that they could not honor the flights, cancelled my booking, and stated that they had...

I purchased a multi-leg ticket from London to Lahore via Skyscanner / Kiwi, with flights on 8–9 March and ticket number 2149553709111. The itinerary includes segments with Turkish Airlines, Ajet and PIA. Due to the ongoing war and unstable situation in the Middle East, I no longer feel it is safe to...

I booked a trip from Bucharest Otopeni to Lahore via Dubai through Kiwi.com, with Flydubai operating the Bucharest–Dubai leg and Fly Jinnah operating the Dubai–Lahore leg. The flight was scheduled for 21 January 2026, and I cancelled it on 19 January 2026 because the airline changed the schedule in ...

I purchased a flight ticket from Kiwi.com for a total of 680 euros, which out of many flights included 1 Pegasus Airlines flight from Istanbul to Moldova scheduled for 29 January. Pegasus later cancelled this Istanbul–Moldova flight. When I contacted Pegasus, they informed me on 18 February that the...

I purchased a flight ticket through Kiwi on 02/03/2026 for a flight scheduled on 19/02/2026. Despite completing the payment process and being charged 6,900 Turkish lira by card, I have still not received any flight ticket confirmation from Kiwi. My booking number is 748493504, and I used the email a...

Last night, around 8:00 p.m. Dubai time, I booked an Air India ticket from Dubai to New Delhi for 7 March 2026 through Kiwi. I paid by bank transfer and used the email address pharbhunat***@gmail.com for the booking. However, I have still not received my ticket by email. I urgently need my ticket to...

On February 20, 2026, I made a flight reservation through Kiwi.com for an Emirates flight from Cambodia to Damascus scheduled for February 24, 2026. I paid a total of $942 for this booking, and Kiwi.com provided me with the number 743126637. Despite paying the full amount, I have not received the b...

I bought Ryanair flights through Kiwi.com on 19 February 2026, without creating an account. I paid for return tickets from Vilnius to Fuerteventura for the dates 13–20 April. The payment was successfully taken from my bank account, but I did not receive any confirmation email or booking details from...

I booked a flight from Kochi to Delhi through Kiwi.com with booking number 736 974 139. The flight is scheduled for 09/02/2025 at 02:25 PM, and I paid a total of 21,955.36 INR for this reservation. However, even though only a few hours are left before my flight, I still have not received my ticket, ...

On November 24, 2025, I purchased a Kiwi brand iron from A101. From the very first time I opened and used the product, it turned out to be defective, as it was leaking water. Receiving a brand-new product in this faulty condition caused me both financial and emotional distress. After experiencing t...

About two days ago, I purchased a Pegasus flight ticket dated February 6, 2026, through Kiwi.com using my credit card. After completing the purchase, I received a confirmation email stating that my ticket had been approved. However, when I logged into the system to check in, I was informed that my ...

On Sunday, January 18, 2026, I purchased a flight ticket from Antalya to Belgium for 1:45 PM. I bought the ticket through Kiwi.com for €117, my flight details were confirmed, and my reservation was approved. However, about two hours after completing the purchase, I received another email/message sta...