WeTransfer Approved My Refund but Never Sent the Money
I purchased a package through WeTransfer for approximately $14 and completed the payment using my bank card. Later, because there was an option for a free cancellation/refund plan, I canceled the subscription early and completed the cancellation process around November 22.
After canceling the subscription, I contacted WeTransfer through email support, and I was informed that my refund had already been processed. However, despite receiving this confirmation, no refund has appeared in my bank account up to this day. I have been waiting for the refund to arrive since November 22.
Because the refund mentioned in the email has still not reached me, I am experiencing financial inconvenience and frustration. I request that the approximately $14 payment be refunded to my bank card as soon as possible and that the refund process finally be completed properly.
