I am certain that I canceled my paid WeTransfer subscription during the second month of use, and I even received a confirmation message stating that the cancellation had been completed successfully. Despite this, I later discovered that another charge had still been taken from my account.
I remember that subscription fees continued to be charged for approximately three months, and most recently, around $12 was withdrawn from my bank card on April 15, 2026. Even though I repeatedly checked and confirmed that my subscription had been canceled, being charged again for a membership that should no longer be active is completely unacceptable.
My WeTransfer account is registered with the email address i********@gmail.com. I request that the most recent payment, which I believe was charged unfairly, be refunded to me and that I receive written confirmation verifying that my subscription has truly been terminated and will not renew again.
I signed up for WeTransfer in order to use the free trial period, but I forgot to cancel the membership before the trial ended. On 04/23/2026, I received a notification that approximately $23 would be charged from my bank card. Other than using the free trial period, I did not continue using your se...
Even though I canceled my WeTransfer membership in September, subscription fees continued to be charged from my Paycell account for 3 additional months, including October. A total of approximately $32 was deducted through monthly payments of around $11 each. The email address associated with my acco...
In February 2024, I purchased a WeTransfer Pro subscription using my email s********@gmail.com**. When the subscription expired in February 2025, I renewed the same package. However, after reviewing my account statement, I noticed that I had been charged twice — once for $100 and again for $120. In...
Last year, I paid $228 for my annual WeTransfer subscription. However, this year, without any approval, notification, or consent from me, the annual fee was increased to $1,990 and charged to my credit card on April 10, 2026. This amount represents an excessive price increase and was taken without b...
Last year, I paid $228 for my annual WeTransfer subscription. However, this year, without any approval, notification, or consent from me, my yearly subscription fee was changed to $1990 and charged to my credit card on April 10, 2026. This amount represents both an excessive price increase and a cha...
Comments