WeTransfer Continued Charging Me After I Deleted My Account

Even though I previously canceled and deleted my WeTransfer account, I recently discovered that regular weekly charges of approximately $14 have continued to be deducted from my physical Ziraat Bank debit card for nearly two months. I absolutely do not use the application anymore, yet payments of this amount have been withdrawn 3–4 times from the account connected to the card ending in 6853, causing serious inconvenience and frustration.

Despite having no active membership, no approval, and no request for any ongoing service, these charges have continued to be processed. I consider these withdrawals completely unfair and unauthorized. Since I already canceled and deleted my WeTransfer account, I would like to clearly state that there should be no remaining service or subscription that would justify charging my card.

I request that all deductions made up to this point be fully investigated and that every amount withdrawn from my card be refunded to me completely. I also demand that these unauthorized and unwanted payments be stopped immediately and that the necessary security and billing controls be applied urgently to prevent any similar future charges from being made through my card again.

Because money continues to be withdrawn from an account that I canceled, deleted, and no longer use, I ask that the inconvenience and financial loss I experienced be resolved as soon as possible.