I placed an order for a pair of shoes from the Adidas website on February 28 with the order number ATR91024523. Despite the time that has passed since then, the product was never delivered to me. During this period, whenever I checked the order status, the system consistently showed messages such as...
On 29.03.2025, I purchased an Adidas tracksuit bottom from Kaptanspor in Malatya Park AVM. After a short time of use, I experienced problems such as yarn pulling and pilling on the product, so I sent it to the store for exchange with record number T25503535. Despite this, I have not been provided wi...
I purchased Adidas Run Falcon 2 shoes via the Adidas mobile app on 26.11.2024 for ₺1,499. Although I used these shoes only 2–3 days a week in Istanbul, mainly for commuting to work and not for intensive sports, the upper part of the shoe tore in less than a year. For a brand like Adidas, I find it u...
On December 7, 2025, I purchased the Adidas Terrex AX4 Mid Gore-Tex shoes from the Adidas store at StarCity Mall, specifically because they were advertised as waterproof. However, the shoes leaked during the very first rain. As a result, I returned the product to the store on January 11, 2026—just ...
On January 18, 2026, I placed an order through the official Adidas website for the Adidas Disney Balo Grand Court sneakers. Although my payment was successfully processed, more than 22 days have passed and my order has still not been shipped. My order number is ATR90897950. During this period, I con...
On January 19, 2026, I purchased an adidas Terrex Xperior Primaloft jacket (size L) from the adidas online store under order number atr90899874, and I paid the full amount by credit card. Later, I was informed that the product was out of stock and that adidas was trying to source it. During this pro...
I ordered the eastrail 2.0 mid RAIN.RDY Hiking Shoes from Adidas on January 15, but the very next day, January 16, my order was canceled without any reason being provided. After this, I called customer service on January 16, a cart was created for me, and I placed the same order again. Between Janua...
On January 12, 2026, I ordered the Adidas Response CL Night Indigo / Better Scarlet / Cloud White men’s sneakers online. My order was delivered on January 14, 2026. When I opened the package, I saw that instead of the model I ordered, Adidas had sent me the Crazychaos 2000 Core Black / Core Black /...
I purchased an adidas UCL Club 23/24 Knockout Ball soccer ball from the seller Koray Spor through Amazon.com.tr. After using the ball for a short time, it started losing air from the valve, and because it constantly deflated, it became unusable. I then contacted Koray Spor, and they told me to send...
"After the allotted time passed, the product exchange was completed."
I purchased Adidas Originals JR4233 Superstar II shoes, size 38.5, from the seller named “ADIDAS” through Hepsiburada, with order number 4791363577. The product was delivered to me in a defective condition. After noticing the defect, I submitted an exchange request through the system, and the seller...
On June 21, 2025, we purchased two pairs of Adidas running shoes from the Adidas Nata Vega store, paying a total of $109. However, before even three months had passed, both pairs developed separations and tears along the stitching areas. As a result, we returned the products to the Adidas Nata Vega...
On December 18, 2025, at around 8:40 PM, my spouse and I made a purchase of approximately $281 at the Adidas store in İzmir İstinyePark. During checkout, we requested that the invoice be issued in the name of our company. The tall sales associate at the register told us that because the products wer...
On November 28, during a discount period, I purchased a pair of Adidas Spezial women’s shoes from Adidas at a 25% discounted price. Even though the product appeared to be in stock at the time of purchase, it was not shipped to me, with the explanation that it was actually out of stock. When I contac...
On 26 November, I ordered two pairs of shoes via the Adidas mobile application, and my order was delivered on 28 November. One of the shoes—the Ozelle Cloudfoam Lifestyle Running model in the colour “Cloud White”—was sent to me with the outer colour and inner lining in black instead of the cream col...
"The refund has still not been made."
I placed an order on adidas.com on 8 November (Order No: ATR90580759) and received the product on 13 November, and because the size did not fit, I returned the product on 17 November via Yurtiçi Kargo using the return code provided by Adidas; the package was successfully delivered to Adidas on the s...
Approximately two weeks after my purchase, the product appeared like this. The foam inside caved in, and the other one experienced the same issue, almost as if the sponge was giving way from within. I typically have confidence in Adidas, but this model really let me down. I submitted it for warranty...
After purchasing Adidas running shoes (model: 128242), I encountered a strong odor problem from the very first time I wore them. I bought the shoes from the Boyner store and this issue has persisted continuously during daily use for about a week. I have not performed any cleaning or maintenance on t...
On May 26, 2016, I purchased the Adidas Galaxy 7 shoes from Boyner. My daughter used them three days a week for only one hour of running. However, within just three months, both shoes began to deform in the same areas. We sent them back to the Boyner store where we purchased them a month ago for ins...
I returned the shoes I purchased from Adidas on September 1 via Yurtiçi Kargo after shopping online. My order number is ATR90372200. The refund of ₺4,648.90 was supposed to be credited to my credit card once the return arrived, but despite the delay, I still haven’t received it. I’ve called Adidas c...
On June 23, 2025, I purchased a pair of Adidas Runfalcon 5 CBLACK/FTWWHT/CBLACK shoes for around ₺4000. After wearing them for less than three months, I experienced a serious issue where the plastic part around the lace holes began cutting through the fabric. I used the shoes every other day for wal...
On September 7, 2025, the smart laces on the Adidas Terrex Skychaser GTX w (38, black) outdoor shoes I purchased from the Boyner Serdivan Shopping Mall store peeled and broke after just three weeks of use. I was disappointed to experience this problem despite using the product for a short time and w...
I returned the Handball Spezial sneakers I purchased from adidas.com.tr on September 6, 2025, using Yurtiçi Kargo (tracking number: ads45328675-11) on September 10, 2025, using a return code. On September 12, 2025, the product was confirmed to have arrived at Adidas, and it was acknowledged that it ...
Adidas Supernova Rise 2 product is defective, and the UltraBoost 5X product was sent in the left 2 sole. I'm requesting an exchange, but they say I need to buy a different size for the exchange. Should I wear a different size shoe just because I was sent the wrong product? Also, if I wanted to buy a...
Adidas is a leading sportswear brand that has been around for over 70 years. The company's mission is to help athletes perform better and to inspire them to achieve their goals. Adidas offers a wide range of products including shoes, clothing, and accessories for men, women, and children.