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Complaints

240 complaints
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Adidas Shoes Arrived with Damaged Box – Replacement Request

9

I bought an Adidas branded pair of shoes from the Adidas seller on Trendyol and the product was delivered to me today wi...

Adidas Cloudfoam Caused Foot Injury After First Use

18

On 7 April, I purchased an Adidas Cloudfoam product with the order number ATR91160214. I wore the shoes only once, and t...

Adidas Cloudfoam Caused Foot Injury After First Use
Adidas Cloudfoam Caused Foot Injury After First Use
Adidas Cloudfoam Caused Foot Injury After First Use
Adidas Cloudfoam Caused Foot Injury After First Use
+3

Adidas Shoe Sole Separation After Normal Use Awaiting Inspection Result

16

I bought an Adidas shoe from the Sarıyıldız store in Menemen, İzmir. After a while of normal use, the shoe started to we...

Adidas Price Policy And Excessive Price Difference

18

I purchased the "Crazychaos 2000" model shoes (Product Code: IH0308) for ₺4,799 from Adidas’ official website/applicatio...

Can't Get My adidas Shoes And Can't Get My Money Back!

40

On 03.04.2026, I purchased two pairs of shoes with the models IG6045 and ID4045 via adidas.com.tr with the order number ...

Adidas Canceled My Jacket Order Without Any Warning or Explanation

23

I ordered the Helionic Climawarm Padded Hooded Jacket from Adidas’s official website on April 20, 2026. My order number ...

Adidas Online Order Not Delivered and No Shipping Update

26

On April 8, I placed an order on Adidas Online using my credit card (Order No: atr91176303). Despite a significant amoun...

Adidas Shoes Deformed in Seven Months - Claim Rejected

20

On 21.09.2025, I purchased a pair of Adidas sports shoes for ₺2,500 from the Adidas store located in Ankara Acity Shoppi...

I Face Adidas Runfalcon 5 Tear Issue Within One Year

34

I purchased Adidas Runfalcon 5 sneakers from the Market Spor store located in Kentpark Mall in Ankara. However, in less ...

I Face Adidas Runfalcon 5 Tear Issue Within One Year
I Face Adidas Runfalcon 5 Tear Issue Within One Year
I Face Adidas Runfalcon 5 Tear Issue Within One Year

Adidas Sent Defective Shoes Three Times With No Quality Control

19

For nearly a month, I have been dealing with an ongoing issue related to a shoe order I placed through Adidas’s official...

Adidas Sent Defective Shoes Three Times With No Quality Control
Adidas Sent Defective Shoes Three Times With No Quality Control
Adidas Sent Defective Shoes Three Times With No Quality Control
Adidas Sent Defective Shoes Three Times With No Quality Control
+1

Adidas Order Not Delivered on Time and Misleading Stock Information

55

As shown in the screenshot I attached, it has been 6 days since I placed my order on Adidas’s official website, and the ...

I Face Adidas Gore Tex Shoes Not Waterproof and Request Replacement

164

Approximately 15 months ago, I purchased a pair of Adidas Gore-Tex shoes from the ArmoniPark store in Sefaköy and paid $...

Adidas Superstar Sneakers Started Peeling After Only a Few Uses

56

I purchased a pair of Adidas Superstar sneakers through the Adidas mobile app in December. Because it was winter, I did ...

Adidas Superstar Sneakers Started Peeling After Only a Few Uses
Adidas Superstar Sneakers Started Peeling After Only a Few Uses

Adidas Order Cancelled After Days Of Misleading “Delivery Tomorrow”

46

I placed an order for a pair of shoes from the Adidas website on February 28 with the order number ATR91024523. Despite ...

Adidas Tracksuit Sent For Exchange Missing - No Response From Store

37

On 29.03.2025, I purchased an Adidas tracksuit bottom from Kaptanspor in Malatya Park AVM. After a short time of use, I ...

Adidas Is Not Fulfilling Its Legal Responsibilities Regarding Shoes

114

I purchased Adidas Run Falcon 2 shoes via the Adidas mobile app on 26.11.2024 for ₺1,499. Although I used these shoes on...

Adidas Terrex AX4 Mid Gore-Tex Leaks in First Rain

51

On December 7, 2025, I purchased the Adidas Terrex AX4 Mid Gore-Tex shoes from the Adidas store at StarCity Mall, specif...

Adidas Terrex AX4 Mid Gore-Tex Leaks in First Rain
Adidas Terrex AX4 Mid Gore-Tex Leaks in First Rain

Adidas Fails to Ship Paid Order After 22 Days

39

On January 18, 2026, I placed an order through the official Adidas website for the Adidas Disney Balo Grand Court sneake...

Adidas Canceled Order Despite Customer Clearly Rejecting Refund

44

On January 19, 2026, I purchased an adidas Terrex Xperior Primaloft jacket (size L) from the adidas online store under o...

Adidas Failed to Deliver Shoes I Ordered and Paid For

102

I ordered the eastrail 2.0 mid RAIN.RDY Hiking Shoes from Adidas on January 15, but the very next day, January 16, my or...

Adidas Sent Me the Wrong Sneakers and Ruined My Plans

46

On January 12, 2026, I ordered the Adidas Response CL Night Indigo / Better Scarlet / Cloud White men’s sneakers online....

Adidas Sent Me the Wrong Sneakers and Ruined My Plans

Amazon Seller Koray Spor Failed to Return My Adidas Soccer Ball

42

I purchased an adidas UCL Club 23/24 Knockout Ball soccer ball from the seller Koray Spor through Amazon.com.tr. After u...

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Frequently Asked Questions

To submit your warranty claim, contact Adidas's customer support at 1-800-988-9337 and describe your desire. Customer service agents will provide further instructions on how to proceed. Alternatively, you can make a warranty claim on the company's website by visiting https://www.adidas.com/us/help, clicking the Chat button in the screen's lower right-hand corner, completing the necessary fields, and clicking Start a Chat.

About Adidas

Adidas is a leading sportswear brand that has been around for over 70 years. The company's mission is to help athletes perform better and to inspire them to achieve their goals. Adidas offers a wide range of products including shoes, clothing, and accessories for men, women, and children.