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adidas

Complaints

235 complaints
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I Haven’t Received Either The Product Or A Refund

115

On 9 September 2026, I placed an order for Adidas Eclyptix 2000 via adidas.com.tr. During the payment step, the page sud...

Adidas Terrex Gore-Tex Shoes Falling Apart After Three Months

I purchased Adidas Terrex Gore-Tex shoes from the Etichet Optimum store on January 23, 2026, for approximately $197. Whe...

Adidas Response Shoes Seam Openings and Refund Request

24

"I sent the product back for a second return. They accepted the return."

About 40 days ago, I purchased a pair of Adidas Response men’s sports shoes. After a short period of use, deformations a...

Adidas Adizero Adios Pro 4 Popping Sound and Internal Carbon Plate Defect

34

I bought a pair of Adidas Adizero Adios Pro 4 running shoes from Yalı Spor at Agora Shopping Mall in İzmir on 3 Septembe...

Adidas Samba Shoe Deformation

107

I purchased a pair of Adidas Samba shoes on 27.06.2026 from the Adidas store in Optimum AVM, İzmir. After using the shoe...

Adidas Samba Shoe Deformation
Adidas Samba Shoe Deformation
Adidas Samba Shoe Deformation

Adidas Shoes Arrived with Damaged Box – Replacement Request

14

I bought an Adidas branded pair of shoes from the Adidas seller on Trendyol and the product was delivered to me today wi...

Adidas Cloudfoam Caused Foot Injury After First Use

31

On 7 April, I purchased an Adidas Cloudfoam product with the order number ATR91160214. I wore the shoes only once, and t...

Adidas Cloudfoam Caused Foot Injury After First Use
Adidas Cloudfoam Caused Foot Injury After First Use
Adidas Cloudfoam Caused Foot Injury After First Use
Adidas Cloudfoam Caused Foot Injury After First Use
+3

Adidas Shoe Sole Separation After Normal Use Awaiting Inspection Result

24

I bought an Adidas shoe from the Sarıyıldız store in Menemen, İzmir. After a while of normal use, the shoe started to we...

Adidas Price Policy And Excessive Price Difference

23

I purchased the "Crazychaos 2000" model shoes (Product Code: IH0308) for ₺4,799 from Adidas’ official website/applicatio...

Can't Get My adidas Shoes And Can't Get My Money Back!

48

On 03.04.2026, I purchased two pairs of shoes with the models IG6045 and ID4045 via adidas.com.tr with the order number ...

Adidas Canceled My Jacket Order Without Any Warning or Explanation

28

I ordered the Helionic Climawarm Padded Hooded Jacket from Adidas’s official website on April 20, 2026. My order number ...

Adidas Online Order Not Delivered and No Shipping Update

35

On April 8, I placed an order on Adidas Online using my credit card (Order No: atr91176303). Despite a significant amoun...

Adidas Shoes Deformed in Seven Months - Claim Rejected

42

On 21.09.2025, I purchased a pair of Adidas sports shoes for ₺2,500 from the Adidas store located in Ankara Acity Shoppi...

I Face Adidas Runfalcon 5 Tear Issue Within One Year

48

I purchased Adidas Runfalcon 5 sneakers from the Market Spor store located in Kentpark Mall in Ankara. However, in less ...

I Face Adidas Runfalcon 5 Tear Issue Within One Year
I Face Adidas Runfalcon 5 Tear Issue Within One Year
I Face Adidas Runfalcon 5 Tear Issue Within One Year

Adidas Sent Defective Shoes Three Times With No Quality Control

26

For nearly a month, I have been dealing with an ongoing issue related to a shoe order I placed through Adidas’s official...

Adidas Sent Defective Shoes Three Times With No Quality Control
Adidas Sent Defective Shoes Three Times With No Quality Control
Adidas Sent Defective Shoes Three Times With No Quality Control
Adidas Sent Defective Shoes Three Times With No Quality Control
+1

Adidas Order Not Delivered on Time and Misleading Stock Information

64

As shown in the screenshot I attached, it has been 6 days since I placed my order on Adidas’s official website, and the ...

I Face Adidas Gore Tex Shoes Not Waterproof and Request Replacement

169

Approximately 15 months ago, I purchased a pair of Adidas Gore-Tex shoes from the ArmoniPark store in Sefaköy and paid $...

Adidas Superstar Sneakers Started Peeling After Only a Few Uses

62

I purchased a pair of Adidas Superstar sneakers through the Adidas mobile app in December. Because it was winter, I did ...

Adidas Superstar Sneakers Started Peeling After Only a Few Uses
Adidas Superstar Sneakers Started Peeling After Only a Few Uses

Adidas Order Cancelled After Days Of Misleading “Delivery Tomorrow”

50

I placed an order for a pair of shoes from the Adidas website on February 28 with the order number ATR91024523. Despite ...

Adidas Tracksuit Sent For Exchange Missing - No Response From Store

41

On 29.03.2025, I purchased an Adidas tracksuit bottom from Kaptanspor in Malatya Park AVM. After a short time of use, I ...

Adidas Is Not Fulfilling Its Legal Responsibilities Regarding Shoes

117

I purchased Adidas Run Falcon 2 shoes via the Adidas mobile app on 26.11.2024 for ₺1,499. Although I used these shoes on...

Adidas Terrex AX4 Mid Gore-Tex Leaks in First Rain

54

On December 7, 2025, I purchased the Adidas Terrex AX4 Mid Gore-Tex shoes from the Adidas store at StarCity Mall, specif...

Adidas Terrex AX4 Mid Gore-Tex Leaks in First Rain
Adidas Terrex AX4 Mid Gore-Tex Leaks in First Rain

Adidas Fails to Ship Paid Order After 22 Days

39

On January 18, 2026, I placed an order through the official Adidas website for the Adidas Disney Balo Grand Court sneake...

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Frequently Asked Questions

To submit your warranty claim, contact Adidas's customer support at 1-800-988-9337 and describe your desire. Customer service agents will provide further instructions on how to proceed. Alternatively, you can make a warranty claim on the company's website by visiting https://www.adidas.com/us/help, clicking the Chat button in the screen's lower right-hand corner, completing the necessary fields, and clicking Start a Chat.

About Adidas

Adidas is a leading sportswear brand that has been around for over 70 years. The company's mission is to help athletes perform better and to inspire them to achieve their goals. Adidas offers a wide range of products including shoes, clothing, and accessories for men, women, and children.