On 03.04.2026, I purchased two pairs of shoes with the models IG6045 and ID4045 via adidas.com.tr with the order number ATR91151290, and an amount of ₺5,138 was charged to my credit card. Despite the fact that 42 days have passed since the purchase date, the products have still not been delivered to...
I purchased a pair of Adidas Predator football cleats from your store located in Adıyaman AVM. Only one week after purchasing the product, the material around the lace holes tore during a football match. I returned the cleats to the store where I bought them, and on April 13, 2026, the product was ...
I ordered the Helionic Climawarm Padded Hooded Jacket from Adidas’s official website on April 20, 2026. My order number is ATR91239589. After waiting approximately 15 days, I discovered that my order had been canceled without any prior notification or explanation. When I contacted customer service,...
On April 8, I placed an order on Adidas Online using my credit card (Order No: atr91176303). Despite a significant amount of time passing, my order has still not been delivered. I have not received any information indicating that the product has been shipped, nor has there been any delivery attempt....
On 21.09.2025, I purchased a pair of Adidas sports shoes for ₺2,500 from the Adidas store located in Ankara Acity Shopping Mall. After using the product for approximately 7 months, the shoes started to open at certain points and showed a clear deformation. For this reason, on 18.04.2026 I handed the...
I purchased Adidas Runfalcon 5 sneakers from the Market Spor store located in Kentpark Mall in Ankara. However, in less than a year—and without any misuse—the fabric on the toe area of the left shoe tore, causing visible damage to the product. Experiencing such a defect in such a short time, especi...
For nearly a month, I have been dealing with an ongoing issue related to a shoe order I placed through Adidas’s official website, and I have received defective products three times in a row. My order numbers are ATR91213772, ATR91232700, and ATR91247748. The items were delivered twice to my address ...
As shown in the screenshot I attached, it has been 6 days since I placed my order on Adidas’s official website, and the promised delivery date was Wednesday, April 22. I contacted customer service twice, and on Monday I was told, “We are trying to supply the product.” This response makes no sense—wh...
Approximately 15 months ago, I purchased a pair of Adidas Gore-Tex shoes from the ArmoniPark store in Sefaköy and paid $140. I specifically chose this product because it was advertised as waterproof. However, even though the product still has 7 months of warranty remaining, the shoes have started t...
I purchased a pair of Adidas Superstar sneakers through the Adidas mobile app in December. Because it was winter, I did not wear the shoes very often and had the opportunity to use them only 3–4 times on sunny days. Despite this very limited use, the outer leather on the right shoe began to peel si...
I placed an order for a pair of shoes from the Adidas website on February 28 with the order number ATR91024523. Despite the time that has passed since then, the product was never delivered to me. During this period, whenever I checked the order status, the system consistently showed messages such as...
On 29.03.2025, I purchased an Adidas tracksuit bottom from Kaptanspor in Malatya Park AVM. After a short time of use, I experienced problems such as yarn pulling and pilling on the product, so I sent it to the store for exchange with record number T25503535. Despite this, I have not been provided wi...
I purchased Adidas Run Falcon 2 shoes via the Adidas mobile app on 26.11.2024 for ₺1,499. Although I used these shoes only 2–3 days a week in Istanbul, mainly for commuting to work and not for intensive sports, the upper part of the shoe tore in less than a year. For a brand like Adidas, I find it u...
On December 7, 2025, I purchased the Adidas Terrex AX4 Mid Gore-Tex shoes from the Adidas store at StarCity Mall, specifically because they were advertised as waterproof. However, the shoes leaked during the very first rain. As a result, I returned the product to the store on January 11, 2026—just ...
On January 18, 2026, I placed an order through the official Adidas website for the Adidas Disney Balo Grand Court sneakers. Although my payment was successfully processed, more than 22 days have passed and my order has still not been shipped. My order number is ATR90897950. During this period, I con...
On January 19, 2026, I purchased an adidas Terrex Xperior Primaloft jacket (size L) from the adidas online store under order number atr90899874, and I paid the full amount by credit card. Later, I was informed that the product was out of stock and that adidas was trying to source it. During this pro...
I ordered the eastrail 2.0 mid RAIN.RDY Hiking Shoes from Adidas on January 15, but the very next day, January 16, my order was canceled without any reason being provided. After this, I called customer service on January 16, a cart was created for me, and I placed the same order again. Between Janua...
On January 12, 2026, I ordered the Adidas Response CL Night Indigo / Better Scarlet / Cloud White men’s sneakers online. My order was delivered on January 14, 2026. When I opened the package, I saw that instead of the model I ordered, Adidas had sent me the Crazychaos 2000 Core Black / Core Black /...
I purchased an adidas UCL Club 23/24 Knockout Ball soccer ball from the seller Koray Spor through Amazon.com.tr. After using the ball for a short time, it started losing air from the valve, and because it constantly deflated, it became unusable. I then contacted Koray Spor, and they told me to send...
"After the allotted time passed, the product exchange was completed."
I purchased Adidas Originals JR4233 Superstar II shoes, size 38.5, from the seller named “ADIDAS” through Hepsiburada, with order number 4791363577. The product was delivered to me in a defective condition. After noticing the defect, I submitted an exchange request through the system, and the seller...
On June 21, 2025, we purchased two pairs of Adidas running shoes from the Adidas Nata Vega store, paying a total of $109. However, before even three months had passed, both pairs developed separations and tears along the stitching areas. As a result, we returned the products to the Adidas Nata Vega...
On December 18, 2025, at around 8:40 PM, my spouse and I made a purchase of approximately $281 at the Adidas store in İzmir İstinyePark. During checkout, we requested that the invoice be issued in the name of our company. The tall sales associate at the register told us that because the products wer...
On November 28, during a discount period, I purchased a pair of Adidas Spezial women’s shoes from Adidas at a 25% discounted price. Even though the product appeared to be in stock at the time of purchase, it was not shipped to me, with the explanation that it was actually out of stock. When I contac...
Adidas is a leading sportswear brand that has been around for over 70 years. The company's mission is to help athletes perform better and to inspire them to achieve their goals. Adidas offers a wide range of products including shoes, clothing, and accessories for men, women, and children.
