WeTransfer Charged Me Three Subscription Fees in One Month

A membership was apparently started on WeTransfer without our knowledge or consent, and money was charged from our account because of this membership. We entered our card information only to access a video, but without providing any clear or explicit authorization, we were charged a membership fee three times within a single month. We were charged a total of $30, and we never accessed the app or account or used any of the services.

As of September 10, we recently discovered that membership fees had been charged repeatedly from our Yapı Kredi card. We do not consider it reasonable or fair to be charged a membership fee three times in the same month. Being charged multiple times without receiving any notification email, confirmation message, or clear warning appears to us to be completely unjustified.

We request that all unauthorized membership charges from WeTransfer be canceled and that the full $30 be refunded to us. We also want all memberships and automatic renewal settings associated with our account to be canceled immediately so that no further unauthorized charges are made to our card.