I would like to share the inconvenience I experienced with UPS Turkey’s online home pickup service. Since I had a packag...e to send for repair, I scheduled a home pickup appointment through UPS Turkey on February 12, 2026, for 10:20 AM from my address in central Muğla. However, as of 5:30 PM, no one h
I waited for two days starting February 12, 2026, for UPS to pick up my 27-inch Dell monitor from my home, but the couri...er never came to collect it. Eventually, since I could not wait any longer, I had to take the monitor myself to the UPS Kağıthane branch. When I arrived at the branch, I realized
On Tuesday, February 10, 2026, I purchased a hard-to-find plastic engine part from a seller in Isparta to use in repairi...ng my vehicle. The product was shipped to me via UPS Turkey. Before it was sent, I specifically contacted the seller via WhatsApp to confirm that the part was correct and undamaged
I am writing to report a serious delivery issue I have experienced with my Tamer Tanca order that was supposed to be del...ivered by UPS Türkiye. My package with tracking number 1ZW432Y36851345997 was scheduled for delivery on 9 February 2026, but it has not been delivered to me for three days. When I
My Pandora order with UPS tracking number 1ZC337W86803312508 arrived at the UPS Istanbul branch on January 2, 2025, but ...although the delivery is within the same city to Başakşehir, Istanbul, it has still not been delivered to me as of January 8, 2025. First, the delivery date was postponed, and then
I placed an online order from ASICS to be delivered via UPS to my home address, with the first delivery attempt schedule...d for 23 December. On that day, I received only a phone call, and no one came to my address. When I checked the tracking information, I was shocked to see that it stated three deli
On 27.11.2025, I placed two orders on the Itopya website: one for an OEM case (order number 251127204135769526) and one ...for equipment (order number 251127205742103920). The case and peripherals were delivered on 03.12.2025, and the ViewSonic VX2779A-HD-PRO 27" 240Hz 1ms HDMI DP FreeSync HDR10 FHD Su
I have a shipment with UPS destined for my address which was supposed to be delivered around 3 December but has still no...t been delivered. During this period, I had great difficulty reaching customer service; most of the time I could not get through, and when I did, they claimed that my address and p
I went to send a package, and when it arrived, the contents inside had been changed. Because UPS did not deliver the cor...rect item, they caused me to lose money. This is unacceptable, and it needs to be fixed because people work hard to earn their money. If this happens all the time, UPS will lose cu
On November 17, 2025, I shipped Divle Obruk cheese from a UPS branch, personally packaging it together with the branch s...upervisor. When the shipment failed to reach the recipient, I checked the status and was informed that my package had been lost and could not be located. For nearly 11 days, no so
Today, my UPS shipment with tracking number 1ZE549G06806469210 was delivered. The moment I received the package, I notic...ed that the box had been opened and torn. It looked as if someone had intentionally opened it and then tried to close it again. The protective bag inside was also damaged, and the
The UPS package I was expecting was taken out for delivery without any notification being sent to me—no SMS, no email. S...ince I had no information, I was outside at the time. They apparently came to my door and called, but the delivery was marked as unsuccessful and I was told the package would be ta
I am experiencing serious issues with the delivery of a product I ordered online via UPS. I work at an official institut...ion, and my delivery address was clearly written as Boğaziçi University, Istanbul. Despite this, on November 26, 2025, around 7:00 PM, UPS attempted to deliver my package to the ad
My 3D printer arrived via UPS, and the box was in this condition. I wasn’t home, so my family received the package. When... they asked about the damage, they were told it was “punched for easier handling during transport,” which is an unbelievable explanation. The inner carton inside the box was also p
On November 10, 2025, I purchased the Joie i Spin XL car seat through the E-bebek website and paid by credit card. The s...ystem shows the product as delivered to UPS on November 14, but I'm experiencing serious shipping issues. When I track the package using the tracking number on the UPS Turkey websi
Although my passport application made via VFS Global was processed by the embassy in just three days, the delivery via U...PS has been seriously delayed. The tracking information indicates that delivery was scheduled for November 21, 2025; however, since then, the shipment has remained at the UPS bran
I placed an order for a Kiwi brand blender through Teknosa. My order number 2342056144 was created last Tuesday and ship...ped via UPS Turkey, but the product has not been delivered from Hatay to Osmaniye for a week and is still waiting at the UPS Osmaniye branch. This delay has caused me significant
I need to send my JBL Tune 520BT headphones to Aztek Technology for repair under warranty. Through UPS Turkey, I called ...a courier both via customer service guidance and through the website by entering my tracking numbers, but after 1–2 minutes the system gives an error saying, “There is no shipment
The shipment we sent via UPS on 20.11.25 as “12 Express” has not been delivered. Despite repeatedly explaining the impor...tance and urgency of this package and calling multiple times, all we are told is that “we noted its urgency.” If it cannot be delivered on time, then what is the purpose of offerin
For my shipment sent via UPS Turkey with tracking number 1Z93W2006804353298, I received an SMS around 5:00 PM on Novembe...r 20 stating that the package had been “delivered,” yet it was absolutely not received. The shipment was supposed to be delivered to my home, and the recipient was at the address a
On November 13, 2025, I purchased an Apple Watch SE 3 and a charging adapter from Apple’s online store. I placed the ord...er specifically by paying attention to the delivery date because the product was meant to be a birthday gift. Although my package was supposed to be delivered by UPS Turkey on Nove
My package with the shipping code 1ZA5X7006878392510 was sent from Istanbul to Izmir with the same-day delivery option. ...However, UPS Turkey did not provide any reason on the delivery date, nor did they provide any information about whether the package would be delivered. While another friend's packa
I experienced a problem with the delivery of a package under warranty sent to my address in Başakşehir, Istanbul, via UP...S Turkey. Despite having previously delivered to the same address without issue, this time my package was returned due to an incomplete address. Furthermore, I was not informed of
On October 27, 2025, my shipment with tracking number 1Z229Y4X6600177205, which was handed over to UPS Türkiye by the Ge...rman Consulate, could not be delivered to me on October 31, 2025, due to an “incomplete address.” The package was supposed to be delivered to the Kocaeli Karamürsel area by the UPS
