British American Tobacco

I have been regularly purchasing Kent Slims Black cigarettes produced by British American Tobacco, and I recently encountered a very serious problem. While I was smoking, the cigarette suddenly stopped producing smoke several times, and when I checked, I noticed there was a piece of wood inside the ...

I have been a long-time user of Kent D-Range Blue cigarettes, but I have recently been experiencing a serious quality issue with the last packs I purchased. Inside the packs, I keep finding torn and unusable cigarettes. I pay for these products, yet I am unable to receive a properly usable product i...

I've been smoking Kent D Range for a long time, but lately, the product has visibly changed in some way. The quality of the cigarettes has gone down a lot. They make my throat hurt, give me a lot of phlegm, and even give me migraines after I smoke. I remember how this cigarette used to taste and fee...

I have been regularly smoking Kent Slims Black for about eight years. For the past four months, both I and seven members of my family have noticed a significant change in the flavor and a clear decline in tobacco quality. In every pack, the cigarettes burn out very quickly, the tobacco feels like wo...

On the night of September 16, 2025, at around 03:25, while smoking a pack of 20 Kent D Range Blue cigarettes I purchased from the kiosk at Kocaeli İzmit Arastapark Mall, I noticed a black band wrapped around one of the cigarettes. While smoking it, I experienced an unusual taste and a severe burning...

I've been smoking Rothmans D-Range Black Long cigarettes for a long now, and the problems I've been having lately have really upset me. There are large pieces of tobacco and even stems in the cigarette, which shows that the quality has gone down. It doesn't burn right and keeps going out, which make...

I've been a loyal Kent Blue smoker for over four years, and I can confidently say the product has severely declined in quality over the past month. The most glaring issue is with the filter. Kent Blue is known for its perforated filter design that offers a smoother smoke—but recently, that signature...

I've been smoking Tekel 2000 blue for a while now, and the quality has gotten worse. It smells awful, doesn't taste good, and burns so fast. For the price we're paying, this is not good enough. "It's the same tobacco" is not an acceptable reason for me because I have smoked for a long time and can t...

On November 8, 2023, at a tobacco shop in Bandırma, a survey was conducted in my name using my personal information without my consent. On November 9, 2023, I received a follow-up from the QUALITY FEEDBACK CENTER, inquiring about the survey. I clarified that I did not participate in the survey and d...

I bought a pack of Kent D Range Grey cigarettes that were made on March 23rd, with the production code BT073C19. Sadly, one of the cigarettes had a messed up filter, so it looked gross, and I had to throw it away without smoking it. I smoke two packs a day, and this is the first time I've come acros...

I am a regular user of Rothmans cigarettes, a product of Turkish BAT. However, I have noticed a recurring problem with the quality of the cigarettes. In each pack I purchase, there are two or three cigarettes with hard or unblended stem tobacco. This has a negative impact on my smoking experience as...

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I've been smoking those Tekel 2000 Blue (short) cigs and I gotta say, the tobacco has been pretty whack for the past couple of months. When you're smoking, sometimes the cigarette's ember goes out a couple of times and it can be pretty annoying. I can't smoke it without banging it on something to pa...