My UPS shipment has been sitting at the branch since the 12th of this month and still has not been delivered. I only noticed the issue by checking online, where I saw a note about an “incomplete address.” No one from UPS ever called me to inform me about this, which already caused unnecessary delay. I immediately updated my address by phone, yet even after doing so, my package continues to appear as being held at the branch instead of being sent out for delivery.
I find it unacceptable that a global logistics company like UPS cannot provide basic communication and timely delivery. Customers should not have to chase down their own parcels or repeatedly update details that should already be handled. I am requesting that my package be sent out for delivery without any further delay and that I be called upon arrival, rather than being told later that “delivery was attempted but you were not home.”
UPS must take responsibility for this ongoing problem, deliver my package to the correct address immediately, and ensure proper communication with customers moving forward.
Today I was expecting an important package via UPS, and I stayed home the entire day to receive it. The package was marked as "out for delivery," so I made sure not to leave the house at all. However, no one rang the doorbell, no one called me, and yet UPS marked the shipment as “recipient unreachab...
I’m frustrated with UPS for not delivering my package even though my address is accurate. I have contacted customer service multiple times, but they have been unable to provide any solutions or updates regarding the delivery. It’s unacceptable that I have to constantly follow up for a service that ...
I handed over my package to UPS two days ago, and since then, there has been no movement or tracking update whatsoever. The shipment is completely stagnant—not a single status change, no transit scan, no estimated delivery time. It’s as if the package has been forgotten. I’m extremely frustrated an...
I’ve had an incredibly frustrating experience with UPS. I placed an order on May 13, and UPS claimed they broke the item and never delivered it. The sender kindly arranged a replacement shipment on May 16, which was supposed to arrive by May 20. Naturally, the second package also didn’t arrive. Whe...
UPS has been incredibly frustrating to deal with. My package, which was supposed to arrive on the 8th, apparently "attempted" delivery on the 9th, claiming I wasn’t home. However, I haven’t left the house for 4 days, and still, my package hasn’t even been put out for delivery again. I’ve emphasized ...
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