UPS

I ordered a pair of Skechers shoes from the SuperStep Tarsus store on Monday because my size was not available in stock. The store processed the order for me, and shortly after, I received a text message confirming that the item had been shipped. However, I never received any notification from UPS T...

On August 11, 2025, I was expecting a package shipped by Altınyıldız through UPS Turkey, with tracking number 1Z892ER96804690367, to be delivered to me via the İzmir Bornova branch. However, even after four full days, my package has still not been delivered. Despite the fact that I was at home and t...

Good afternoon, I would like to know if it’s true that someone from the United States sent me a package, because I find it hard to believe. Supposedly, a UPS agent contacted me asking for a $700 shipping fee. That’s why I’m reaching out to you—I need your help. Thank you.

On August 4, 2025, my passport was supposed to be delivered by UPS to Etimesgut, Ankara, but the delivery failed because they entered both my phone number and delivery address incorrectly. I had already paid for the shipment in advance. I emailed UPS support and also called customer service to corre...

I’ve been waiting over a week for a package shipped via UPS with tracking number 1Z2564YF6805482724, yet I still haven’t received it or been given any clear update on its status. The package was supposed to be delivered to my address in İskenderun, Hatay, but UPS has failed to provide accurate track...

UPS Türkiye has completely exhausted my patience. I’ve been trying to receive my package for over a month, but each time it gets returned due to so-called address issues—even though my delivery address and phone number are fully up to date in your system. I’ve verified my information multiple times,...

Today I was expecting an important package via UPS, and I stayed home the entire day to receive it. The package was marked as "out for delivery," so I made sure not to leave the house at all. However, no one rang the doorbell, no one called me, and yet UPS marked the shipment as “recipient unreachab...

I was expecting a UPS shipment (tracking number: 1ZW4418F6804398458) to be delivered on July 30, 2025, but today is the sixth day with no delivery and no update. The package has never reached my address, and there was no attempt to deliver or contact me. I have called UPS customer service multiple ...

On July 17, 2025, I sent a package via UPS to Manisa. According to the tracking system, it was supposed to be delivered by Monday. However, when I checked on Tuesday, I was shocked to see that it had been delivered to someone else in a completely different district—a person and address entirely unre...

I have never seen a more irresponsible shipping company than UPS. They marked my package as “delivered” on the same day they first called me about the estimated delivery, even though the package never arrived. According to them, it would be delivered during the week, but that never happened. The tra...

UPS called to confirm if I was home, and I clearly said yes. I waited the entire day expecting the delivery, but the package never arrived. When I called them back to ask what happened, they claimed, “We tried to reach you but couldn’t.” That’s simply false—there was no missed call on my phone. Eve...

I ordered two items from Amazon USA, including a pair of shoes worth just $20 (about ₺900). UPS processed the shoes separately as if each pair was an independent import and outrageously demanded ₺15,000 in customs duties for that one pair. What’s worse, UPS already charged ₺2,500 to my credit card,...

I ordered two clothing items from an online store that used UPS as the shipping carrier. I’ve had issues with UPS in the past but gave it another chance, hoping for a smoother experience. On July 22 around 11:41 a.m., I received a message stating my package (Tracking No: 1ZE549D26869443271) would be...

I ordered a product for a special occasion and made sure the delivery time was reasonable. The estimated delivery date shared by UPS clearly showed the item would arrive on time. But now, due to the courier’s delay, I will receive my package three full days late—after the occasion has passed. What ...

I placed an order from Stradivarius on July 4, and today is July 23—yet I still haven’t received my package. Neither Stradivarius nor UPS Turkey is taking responsibility for the delay. When I contacted UPS to get an update, I was shocked by their response. They claimed they attempted delivery at 10:...

I placed an order through the Zara app, and my package (tracking number: 1Z9A88696868114008) was handed over to UPS on July 16, 2025. Today is July 23, and the package still hasn’t been delivered. For the past three days, I’ve been repeatedly calling UPS Turkey customer service. Each time, they tell...

I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly. To make matters worse, they never called...

To Whom It May Concern, I paid for a special courier delivery service through UPS Turkey for the shipment with tracking number 1ZW449A96800328214. However, the shipment was never delivered to me in any form. As a result, in order to avoid delays in receiving my passport, I personally went to the VFS...

I missed a call from the UPS courier because I didn’t have my phone with me at the time, and since I didn’t answer, they didn’t deliver my package. When I tried to call back, the line was unavailable. I’ve been waiting for this delivery for days, and honestly, I don’t think ringing the doorbell woul...

I shipped my belongings from Ukraine. UPS told me that since it was an express shipment, I had to come and pick it up myself—otherwise, the items would be considered abandoned and given to them. They even act like customs officers, putting people in difficult situations. Once they realized the items...

I ordered two sofa cleaning machines, and the shipment was handled by UPS. But instead of delivering the package to me, they marked it as “delivered” and claimed it was handed to someone—using a completely made-up name. There wasn’t even a real signature or proper recipient listed. Despite multiple...

UPS sent me two false notifications in one day, claiming they “couldn’t reach me at my address” and “couldn’t reach me by phone.” That’s completely untrue. I was home all day, my phone was on, and my doorbell never rang. No one came. No one called. I even tried to contact the courier, but they didn...

My package has been sitting in the same location for over a week with zero movement. Every time I call UPS, I receive a different explanation—and none of them help. Each call leads to a new support request, but absolutely no real solution. The shipment (tracking number: 1ZC337W86802577501) was supp...