I ordered a tunic from İnza Moda, but since the product didn’t fit me, I returned it the very next day to exchange it. It’s been about a week since I sent the return, yet I still haven’t received the replacement product. My UPS tracking number is 1Z730V3W6800100061, and I can see that the package is being held at a UPS Türkiye branch in Osmaniye. Although the system says it’s “out for delivery,” it has not been delivered to me.
When I contacted İnza Moda, they simply provided me with the tracking number and told me to follow it myself. When I mentioned that I couldn’t reach the courier, they said there was no order visible under my name and didn’t offer any further explanation. I paid for the product in cash and upfront, and I still have our message history and proof of payment.
I also tried reaching UPS Türkiye customer service, but I haven’t been able to get any response. I demand that my product be delivered to me as soon as possible and that this issue be resolved immediately.
It has been over a month since I initiated the return of my international shipment with tracking number 1ZAV3783D996775887 via UPS Türkiye, and the return still hasn’t been completed. The seller I purchased the item from confirmed that they have not received any return request from UPS. I’ve receiv...
I’ve been waiting over a week for a package shipped via UPS with tracking number 1Z2564YF6805482724, yet I still haven’t received it or been given any clear update on its status. The package was supposed to be delivered to my address in İskenderun, Hatay, but UPS has failed to provide accurate track...
I placed an order through the Zara app, and my package (tracking number: 1Z9A88696868114008) was handed over to UPS on July 16, 2025. Today is July 23, and the package still hasn’t been delivered. For the past three days, I’ve been repeatedly calling UPS Turkey customer service. Each time, they tell...
I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly. To make matters worse, they never called...
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