On August 8, 2025, I received a notification regarding my UPS shipment (tracking number: 1ZE549G06806368918) stating that I was “not at the address.” However, this is completely false because I was at home all day, and no courier ever came to my door. It is unacceptable that a package can be marked as undeliverable without any actual delivery attempt being made.
The correct delivery address is: Firüzpaşa Mah. Sakız Sok. No:14 Milas/Muğla. Despite the clear address details, UPS failed to even attempt delivery. I contacted UPS customer service immediately, but instead of offering a solution, I was told to contact the sender company and direct my complaint there. This response was both dismissive and unhelpful, as the delivery failure is clearly caused by UPS Turkey’s courier process, not the sender.
Since I paid for this shipment by bank card, I expect UPS to take responsibility and ensure my package is redelivered to my correct address without further delay. I also request that UPS address this recurring issue where couriers falsely mark recipients as absent when no delivery attempt is made.
I had an extremely frustrating experience with UPS Türkiye and their Yenimahalle distribution branch. On June 11, 2025, they claimed they came to my address and couldn’t deliver because no one was home. That’s simply not true—I was available and waiting for the delivery all day. Without any actual a...
On August 11, 2025, I was expecting a package shipped by Altınyıldız through UPS Turkey, with tracking number 1Z892ER96804690367, to be delivered to me via the İzmir Bornova branch. However, even after four full days, my package has still not been delivered. Despite the fact that I was at home and t...
For my shipment sent via UPS Turkey with tracking number 1Z93W2006804353298, I received an SMS around 5:00 PM on November 20 stating that the package had been “delivered,” yet it was absolutely not received. The shipment was supposed to be delivered to my home, and the recipient was at the address a...
I am very frustrated with UPS Türkiye's dishonest delivery practices. I was expecting a package and made sure someone was home all day—five people were present in the house, and we even kept an eye on the door specifically so we wouldn’t miss the delivery. Despite this, UPS falsely claimed that they...
On April 15, 2025, my package was shipped via UPS Türkiye with my address details entered completely and correctly. Yet on April 21, UPS marked the delivery as failed due to a “wrong address” and returned my shipment without informing me in any way. I received no call, no email, and no notification...
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