I am writing to submit a complaint regarding my Casio MTP-1374 model watch, which was purchased as a gift via Trendyol in August 2023. Although I do not have the Trendyol order or invoice number, I still have the original box and the warranty card included with the product. The watch also has signif...
I purchased my Casio Illuminator Telememo 30 watch about six years ago in Istanbul. At the time of purchase, it was specifically stated that the product came with a “lifetime warranty,” which was the main reason I chose it. I never had any issues with the strap; however, the body of the watch, which...
I bought the Casio Edifice EFV-C100D-1BVDF Men's Watch, and I'm really disappointed with the quality. The watch began to fog up soon after I purchased it, which is surprising for a brand known for its quality like Casio. I expected more, given Casio’s strong reputation for durability and quality. It...
I purchased a Casio G-Shock GMA-S2100-4ADR on October 13, 2024. Despite wearing it only five times over 20 days, the strap and bezel noticeably darkened and lost their original color. When I submitted the watch for inspection, I was told the issue was caused by "fabric staining" and deemed user erro...
I've been using my cherished Casio AW-80D-1AVDF watch for years. Due to wear and tear, the watch case has become deformed and discolored. I'm willing to pay for a replacement case, but I've exhausted all options trying to find one. I've contacted every watch seller and authorized service center I co...
I'm really let down by how quickly my Casio watch wore out. The watch couldn't handle any kind of force, and the part where the strap attaches to it snapped. Can you believe it? This supposedly stainless steel watch broke. Unbelievable! I bought it directly from Ersa's website, thinking it was the r...
The G-Shock GA-2100 watch I purchased from your store takes on water and malfunctions even when I'm just washing my hands. I'm having difficulty accessing warranty services due to issues in the earthquake-affected region where I live. When I visited the Ersa Watch store in Ankara, I was met with a d...
Hello, since the day I purchased my Casio PRG240 model watch, I have been experiencing a fogging issue on the glass. I sent it for repair twice under warranty, the fog was removed, and it was returned. When the warranty expired, I sent it again, and this time I was told that the case needed to be re...
I have been using my Casio AW-80D-1AVDF model souvenir watch for years. Due to wear and tear against use and time, there were deformations and discoloration on the outer part of the watch case. I would like to buy and replace the case of the watch that I love to use, but I could not find the case of...
On 05.05.2023, for the Casio watch band order, I first called, asked the Casio eqb 800 bl 1-adr model price by phone and was informed that it had a price of 958 TL, but that payment would be made by wire transfer via WhatsApp and the order would be placed. Later, the person I talked to on WhatsApp t...