To the Management/Compliance Department of BC.Game, I am writing this formal complaint regarding the abrupt and unjustif...iable closure of my account, which occurred on 18/06/2026. Up until the moment of the account closure, I had deposited and wagered a total of $30,000 USD. Following a series of los
For about one year now I have been unable to access my old BC.Game account through the Chrome browser on my Android phon...e. Every time I try to log in, I only see a “temporarily unable” message and the login does not proceed. The account is registered with the email address linei***[email protected]. Desp
I am writing about a problem with my bcgame.com account, which has been showing as “temporarily unavailable” because of ...a KYC verification issue. I am using the platform from the Philippines, and this problem started last year and has still not been resolved. The issue is related to the ID upload st
My issue began on May 6, 2026, after I successfully made a withdrawal from my BC.Game account to my Moniepoint bank acco...unt. Following the withdrawal, I attempted to complete a verification process using my child's National Identification Number (NIN), not realizing that the verification would not b
I am writing regarding several deposits I made to my BC Game account that were deducted from my PhonePe and Paytm accoun...ts but were never credited to my BC Game balance. On 11/02/2026 I made two deposits of ₹888 each. On 21/02/2026 I deposited ₹1,000. On 07/03/2026 I deposited ₹644 and another amoun
I am extremely disappointed with the restriction placed on my BC.Game account registered with the email address “Owaisl*...**[email protected]”. I had two accounts, and your platform clearly provides an option to link a second verified account with the primary one. I used that feature properly and complet
"Good"
"Thank you."
I am a user of BC Game Casino Crush, and my account username is “Bethelemmanuel1234ty”. On 16 May 2026, I tried to make ...my first withdrawal and was asked to verify my account before I could withdraw. During this process, I had difficulties uploading my documents, and after trying several times, the
I have been using a B.C. Games account registered from Nigeria for about two months. However, for more than a month now,... I have been completely unable to log into my account because the system continuously displays a message saying that my account is “temporarily unavailable.” This issue has persis
I have been using my BC Game account through the mobile application, but for approximately the last 15–20 days my accoun...t has been marked as temporarily blocked. Whenever I try to log into my account, I receive a message stating that my account is unavailable and that I should contact customer serv
I had an account on BC.GAME, which I was accessing via the Android application, and last year I lost access to this acco...unt. The email address registered to my account was jhoncer***@gmail.com, and there was no balance, bonus, or winnings in the account at the time I lost access. Despite this, I wou
I am a BC Game user on Android and I have not been able to access my accoun...t for some time. When I try to log in, the system shows the warning “tempor
I am a BC Game user with an account registered under the email address choudharyrupes***@gmail.com, and my account has b...een blocked due to referral-related reasons. BC Game is accusing me of having multiple accounts, but I have not created any additional accounts; the other accounts belong to my fri
I had my main gaming account on BC.Game suddenly blocked about two weeks ago, and I have not been given any explanation ...or warning. When I try to access my account, I do not receive any specific error message or reason for the block; I simply cannot use my account. Before the block, I was using tran
I have been unable to access my BC Game account for almost a year because it has been locked. Whenever I try to log in, ...I see that the account is locked, and I cannot use any part of it. BC Game support initially informed me that my account had been hacked and then locked for security reasons. Howe
I have an account on BC Game with the username “Zxjgebbom***”. On 29-04-2026 I received an email from Kevin/BC Game stat...ing that my “principal withdrawal” had been completed, but only ₹4,00,000 was sent and my account was then locked. This is completely unacceptable because my verified account balan
I have been unable to access my BC Game account through the Android app for more than eight months. Whenever I try to lo...g in, it always shows the message “temporary unavailable” and does not allow me to sign in on my own device or on any other device. Before this problem started, I was able to log i
I have been using BC Game through the Chrome browser on my phone, and today when I tried to log in, I was suddenly shown... a message stating that my account has been temporarily suspended. There was no additional explanation or error code provided—only the suspension notice—and to my knowledge, I have
I use the BC Game application on my Android phone, and today at around 8:00, I started experiencing a login issue. Since... then, the app shows that it is unavailable, and I am completely unable to log in to my account. As a result, I cannot access my BC Game account or use any of its features. I have
Hello BC.GAME Support Team, My BC.GAME account has been showing the message “Your account is temporarily unavailable” si...nce 22/04/2026 and I am completely unable to log in. My registered email is ishwarmm***@gmail.com and my username is ish***. I am a regular and compliant user of your platform, I o
I am experiencing a serious issue with my BC.Game account related to KYC verification and an allegation of “multi-accoun...t behavior,” which has resulted in my funds being frozen and my account being restricted. I am based in India and have been using BC.Game with balances in USDT, SOL, BC coins, and
I am a user of BC Game and my main account access has been temporarily unavailable after my KYC was rejected. My BC Game... user ID is 64604***. About 10 days ago, my verification was rejected with the explanation that my photo was unclear, and since then I have not been able to access my account. I co
My name is Manu and I am writing regarding an unresolved deposit issue on BC.Game. On 09.04.2027, I deposited Rs. 10,001... to my BC.Game account via UPI using Google Pay. The payment went to the BC.Game merchant account in the name of Yawar S*** L*** and the transaction was successfully completed and
