I placed an order through a Temu advertisement on 1 December 2025 for five items: a French fry cutter, a portable speaker, an iPhone 13 hand drill, and a fridge cloth, along with one more item. I paid by bank card and a total amount of R557.00 was deducted from my account. However, I did not receive...
I ordered several car accessory products from Temu, an international company. After receiving the items on November 29, 2025, I realized that some of them did not match the descriptions shown on the website. My order number is PO-203-00849496387192473. I contacted Temu customer service about the is...
About a month ago, I ordered a girl’s dress through the Temu app. The product arrived around 12 days ago, but it did not match the images shown on the website, so I wanted to return it. Three days after receiving the item, I submitted a return request through the app. After tapping the return butto...
I am experiencing a problem with a campaign on the Temu app called “Endless Rewards Through Invitations.” The app first had me spin a wheel, told me that I won a gift, and said I could receive the products for free if I shared my invitation link with others. Trusting this, I shared the link with man...
I ordered several products from TEMU on 21 November 2025, and they were shipped with iMile. The tracking number of my parcel is 6112125956849, and the delivery address is Via Rocca Cencia 5*, 00132 Roma, Italy. The courier came to this address, but at that time I was in my home country, Bangladesh, ...
I joined Temu’s “6 free products” campaign through WhatsApp. As part of the event, I invited many people in an effort to reach the required number. Even though I have now invited 10 people, the system still appears to be stuck at 99 and shows no progress. No matter what I do, the invitation count do...
I joined Temu’s “free product through invitations” campaign. I’ve been working on it since last night, and starting from 8 a.m. today I have been trying especially hard to complete my invitations. My username is beyzadurdali0. Even though 10 or more people accepted my invitation link, the system ke...
In the Temu app’s “Free Cart Frenzy” campaign, I had the right to select 6 free gifts. However, even though the campaign requires my energy level to reach 100, my energy meter has been stuck at 99 for a long time and will not increase in any way. The app constantly shows a “invite a friend” message...
I recently became a new member of the Temu online shopping platform. In the app, I was given the right to spin the Wheel button three times, and it showed that I won a 3,600 TL gift coupon. It stated that I needed to purchase two products in order to use the coupon, so trusting this, I ordered two i...
On December 1, between 10:00 and 11:00 a.m., I started playing the Hatrick gift game on the Temu app. Inside the game, it stated that I could receive a total of six free gifts by sharing the app with my friends. Everything progressed normally at first, but after reaching a certain level, the in-game...
I’ve been playing the Temu Farmland game for a long time, and at this point I genuinely feel misled. I’ve spent two months on this game, and for the past month my progress has been stuck at ninety-nine percent. No matter what I do, the game won’t finish. It feels like it’s designed to be played for ...
I placed an order for the aj159 Pro Mouse on Temu on September 16, 2025. It was delivered to me on September 24, 2025. On October 9, 2025 at 14:24, I submitted my return request. My order number is PO-203-10412622899833614, and my return number is PO-203-10412622899833614-D01. The item was received ...
On December 1, 2025, while trying to use a promotional gift code on the Temu app, I received a warning saying that I had reached the code entry limit and that a restriction had been placed on my account. Despite trying repeatedly and continuing my attempts late into the night, the system would not a...
I placed an order on Temu for a pair of wireless/Bluetooth earbuds costing $7. The item was shipped via Aras Kargo, and on November 26, 2025, at 3:06 p.m., the tracking update claimed that delivery was attempted but I was “not at the address,” so the package was taken back. However, I was at home at...
I have been unable to receive my refunds for two separate purchases I made on Temu using my Akbank credit card. For order PO-203-21539619259512540, I returned the item on September 27, and the system shows that the refund was issued on October 17. For order PO-203-21539618133112540, I returned the i...
I placed an order on Temu with the number PO-203-10320436576630548-D01, and I canceled it immediately—before it was even handed over to the carrier. I made the payment with my bank card; since my card operates on the Troy network, Discover appeared as the responsible network on the international sid...
On October 15, 2025, I placed an order on Temu for an Icradle handmade doll. The delivery time was listed as 32 days, and it was stated that the product would be shipped by ground transportation. However, I believe the item is stuck in customs, and I have not received any shipping updates since Nove...
I experienced major disappointment with my Temu order PO-203-00952213322873141. Even though I ordered a cookware set, a fan, and a very stylish coat, completely unrelated items were delivered to my address in Batman Merkez. Instead of my order, I received 12 felt fan covers and a low-quality jacket....
I am submitting a formal complaint regarding the mishandling of my return and the disappearance of multiple items I handed over to your warehouse. Customer support and senior specialists have repeatedly failed to investigate or resolve this matter. I returned 16 items in total according to your poli...
On 3 November I ordered a bicycle from Temu, which was delivered on 6 November. Because I was traveling, the order was delivered to a Paketshop, but it was later returned and sent back to the seller on 18 November. Since then, Temu has refused to refund my money. Temu keeps insisting that the produc...
I purchased a total of two products from Temu. Each product cost ₺809, and with the installment payment, I paid a total of ₺1,618. However, when my package was delivered, only one product was sent to me—the other was missing from the package. I submitted all the evidence to Temu, including my tracki...
On November 16, 2025, I purchased two items—a side table and a vegetable chopper—from Temu under order number PO-203-16273953959030134. Before completing the purchase, it was stated that I would earn a 2,000 TL coupon if I bought both items together. During checkout, I also earned an additional 900 ...
On November 16, 2025, I joined the “Hat-Trick” campaign on the Temu mobile app through a gift link sent by a friend. I selected six items and confirmed my choices, and the app played animations for each one. However, when it came to the final package, the progress stopped at 90%, and I was told that...
On October 7, I placed two separate orders on Temu totaling 1,600 TL (Order codes: PO-203-16414692859511089-D01 and PO-203-03701665907831089-D01). I canceled both orders shortly after placing them. However, despite the time that has passed, I still haven’t received my refund. I contacted Temu custo...