I am writing to report a serious problem with my TEMU “Invite Friends – Check My Status” referral activity. Today I comp...leted the referrals and tasks shown to me in the app, including the part where the status said there was only a small amount remaining (for example around 0.09). Even after I compl
I ordered winter coats from Temu on 18 June. About two weeks after receivin...g them, I noticed that the fabric started shedding significantly, which is
I ordered a scooter from Temu via Tal-Mart for a total of $400, which I paid with my bank credit card. Despite the payme...nt being completed, I have never received the scooter. According to UPS, the package was marked as delivered to 2107 Stewart Rd, Musco Lighting, in Muscatine, Iowa, which is not my
Today I received a notification on my phone saying that my Temu parcel containing Hugo Boss perfume had been delivered a...t 8:06 am. When I went to the usual delivery location at 8:14 am, there was no parcel there and nothing had been delivered to me. The notification has since disappeared from my pho
I placed a Temu order with number 9262290368767376766661, which shows as “Delivered” on August 20, but I never received ...this package at my address. Despite the tracking status saying it was delivered, no parcel was left at my door, mailbox, neighbors, or any usual location, and I was not contacted b
My name is John M*** and I am a Temu customer in South Africa. Today I placed an order for a total of 596 using my bank ...card. Out of this amount I am expecting 396 to be returned to me, but this money has not been refunded and is still missing from my bank account. I request that Temu urgently check
I recently placed several orders through the Temu app after chatting with someone on the in‑app chat who told me to keep... placing “free” orders. I shared my bank card details in order to complete these orders, and although I was told that the orders would be free, about R600 has already been deducted
I placed an order on Temu on 30 July 2026 under the order number NG021257386902, which was delivered to me on 17 August ...2026. This order included a camera and a pair of track trousers. After receiving the products, I saw that the camera is not working at all despite following the normal setup and us
On 13 August 2026 a debit of £4.90 appeared on my Lloyds Bank account in the name of Temu. I cannot see any explanation ...or description for this charge and I do not know what it relates to. I may previously have ordered two items from Temu which I never received, but there is no clear link shown betw
I placed an order through Temu which was shipped with Speedaf under tracking number ZA120328982947T. According to the tr...acking information, the parcel is marked as delivered on 9 August 2026 at 23:47, with my name shown as the recipient, but I never received this parcel. It is not realistic for a co
I bought a Motorola Moto Edge 50 Fusion phone from Temu for a total of 208.83 USD. After receiving the phone two days ag...o, I realized that it is not compatible with US carriers, so I immediately requested a return through the platform. Although my return request was created and the amount of 197.52
On June 3rd I placed a clothes order on Temu under the order number PO-147-19061161329271619. When the products arrived,... the sizes were wrong and did not match what I had ordered. I contacted Temu and explained that the sizes were incorrect and asked for a practical solution. However, instead of off
I am writing to report serious dissatisfaction with Temu’s customer service and the way my concerns have been ignored ov...er time. I have contacted many different Temu agents about my issues, yet none of them have provided a proper response to my questions or concerns. My most recent and important com
"After 3 days and a lot of energy I get full refund."
"I do use the brand of Shein and its in a good quality and the price is looking good and fair. When I put the order there is no mistake on it. I thank you so much Shein."
I ordered an e-bike and a scooter from Temu around June 16–17. The product was falsely advertised. It was shown and desc...ribed as including a trunk, but there was no trunk in the package. The listing also stated that it would go about 25 miles per hour, but in reality it only reached about 13 miles p
I ordered an electronic sprayer from Temu on 20 June 2026 to my home address in a block of 84 flats. The tracking for pa...rcel H01RSA0015147820 shows that it was delivered on 20 June 2026, but in reality it was only left downstairs in a public hallway by Evri and was never delivered to my full address
My 88-year-old mother accidentally placed an order on Temu via the Temu app on her Samsung Android phone. The order cons...ists of 13 items and was delivered to her in Kempton Park, Gauteng, South Africa on 21 July 2026. She opened the package, but when we realised the mistake, I carefully sealed it ag
I am writing to report an unauthorized product and charge related to my Temu account. Two days ago I received a black wa...tch in a separate envelope from “GOFO” that I never ordered. Despite not placing any order for this item, I was charged through the Temu app under my name, Marc K***. When I contac
My name is Carolyn Brad** and I am writing regarding my Temu order ID PO-211-17646258422392373. The order consisted of c...lothing and miscellaneous items placed to be delivered to my building, where there is a front desk that normally receives all packages. According to the Temu tracking information,
I placed an order on Temu from South Africa around 1–2 June, with a total value of approximately 3600. To this day, I ha...ve not received the order, and the items have not been delivered to me. I tried to contact Temu customer service about the missing delivery, but the options and verification steps
I placed around twenty different orders with Temu in June, approximately between the 24th and the 26th, and we are now i...n July, yet I still have not received my packages. When I check the status, some orders are only showing as “packed” and Temu even says some of them have not been shipped at all. D
I ordered women’s accessories from Temu on the 7th and received my order on the 18th in Nigeria. When I opened the packa...ge, I saw that the items were very damaged and not in a usable condition. I immediately contacted Temu customer service and explained the situation, including that the products arr
I placed an order on Temu for a drill set and paid a total of $59.33 with my Cash App Card on May 30th from Tennessee. T...he money was taken from my Cash App Card immediately at the time of the order. When I received the drill set, it was already broken and not usable. I contacted Temu customer servic
