Vivense Bed Problem And No Support During Warranty Period

About one month ago, I purchased a bed from the Vivense Ankara Söğütözü store. After the delivery and installation, I noticed that one part of the bed was broken and the base plate did not match correctly. The metal hinge/mechanism on the base is visibly damaged and out of place, and several of the white panels have visible marks and defects on them, which I have documented with photos attached to this complaint. Due to the broken part, the mismatching base plate and the defective panels, I cannot use the bed as expected and I am not satisfied with the product I received. I request that the bed be repaired properly or, if this is not possible, that it be replaced with an intact and correctly matching product. I kindly ask Vivense to contact me as soon as possible and resolve this issue.