Temu Speedaf Parcel Marked Delivered but Never Received

72

I placed an order through Temu which was shipped with Speedaf under tracking number ZA120328982947T. According to the tracking information, the parcel is marked as delivered on 9 August 2026 at 23:47, with my name shown as the recipient, but I never received this parcel. It is not realistic for a courier to deliver at 23:47, and no one from Speedaf came to my address at that time or left any parcel with me or my household. Despite this, the shipment is incorrectly shown as delivered, and I have been left without my order. I have tried to contact Speedaf via email and by calling their phone numbers, but I have received no response, and the calls are not going through. This lack of communication is very frustrating and leaves me with no clarity on where my parcel is. I request that Speedaf urgently investigate this shipment, provide proof of delivery if they claim it was delivered, and either deliver my original parcel to me or arrange a full resolution in coordination with the sender. I also expect clear feedback on the result of the investigation and an explanation of how such a late and incorrect delivery scan was recorded.

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